Customer reviews from sony.com
Sony - 1000W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Average customer rating
3.8
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
25
4 Stars
9
3 Stars
9
2 Stars
2
1 Star
7
55%of customers recommend this product.
(
11 out of
20)
Customer Reviews for Sony - 1000W 5.1-Ch. 3D / Smart Blu-ray Home Theater System
Customer Rating
4
Excellent Entry Level HT
on August 20, 2013
Posted by: msr424
I loved this product
Written by a customer while visiting sony.com
Customer Rating
3
on May 7, 2014
Posted by: StephJoy
It sounds good but it's not very user friendly. Cheaper models are Bluetooth equipped. I can't get it formatted to fit my screen no matter what. I wanted to return it but I bought it for my boy friend before Christmas and missed out on my time to return.
Written by a customer while visiting sony.com
Customer Rating
1
Worst piece of junk I have every bought
on July 13, 2014
Posted by: Redrobin14
This is the first and last sony product I will buy. I have had the system for eight months and it quit working. They want me to mail it to Texas for repair. What am I suppose to do in the meantime? They have the worst customer service I have ever seen. For the price of this system I expect better service. All my other purchases have been LG and Samsung. Bet there will never be another Sony product in my house. I am sure telling all my friends and family how bad their products and service is.
Response from sony.comBy Amanda, Sony Support, July 16, 2014
Hi there. I understand you are frustrated. However, in order to evaluate your unit and determine the best course of action, it will need to be sent into our repair facility. Hope you understand.
Written by a customer while visiting sony.com
Customer Rating
1
only worked for 2 days
on January 5, 2013
Posted by: girliedrummer
I bought this unit and a Sharp Aquos 60 in TV at the same time. Everything worked fine for 2 days. Then my iPod wouldn't play anymore. I spent a week unhooking everything and setting it back up, reading manuals and googling solutions but never could figure out the problem. The FM tuner, DVD player and TV sound worked but the iPod wouldn't play. I could see the songs and select them so I don't know why pressing play wouldn't work.
For $500, I expected more than 2 days of use. I returned this and the TV to the store, since I didn't know which one was the problem. Very disappointed.
What's great about it: easy set up
What's not so great: iPod dock stopped working
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1
JUNK NO BASS WIRED SPEAKERS AND SHORTS OUT !!!
on January 23, 2014
Posted by: 111111111
I bought this cause it said it had wireless rear speakers IT DOES NOT THEY ARE WIRED WITH A MODULE! SECOND THIS HAS NO POWERED SUB THE SUB IS LIKE 6 INCHES JUST JUNK.I BOUGHT THIS CAUSE I THOUGHT I WOULD BE ABLE TO USE MY IPHONE WITH IT.WELL IT SHORTS THE UNIT OUT WHENEVER I PLUG IT IN SOMETIMES IT MAKES A HORRIBLE NOISE AND WOULD WAKE EVERYONE UP IN THE HOUSE WHEN YOU PLUG IN YOUR I PHONE!I HAVE TO TURN IT OFF PLUG MY IPHONE UP THEN TURN IT ON OR ELSE IT WILL SHORT THE WHOLE SYSTEM OUT !!THIS UNIT IS ABOUT 50% OVERPRICED
Written by a customer while visiting sony.com
Customer Rating
3
3D Blu-ray Home Theater System
on May 5, 2014
Posted by: scackley
Purchased this item thinking it was a full wireless speaker setup...it is not.
Overall nice system and great sound
Would recommend it to anyone;
Written by a customer while visiting sony.com
Customer Rating
5
In love with Sony Products
on May 3, 2014
Posted by: Weema
I love my Sony 3D Blue ray DVD surround sound system.
It is like being at a high dollar movie! I am
able to get on wifi to view Netflix, Pandora, and
other favorite Apps like Facebook.
Their customer service is awesome too!
It is like being at a high dollar movie! I am
able to get on wifi to view Netflix, Pandora, and
other favorite Apps like Facebook.
Their customer service is awesome too!
Written by a customer while visiting sony.com
Customer Rating
5
Great purchase
on May 3, 2014
Posted by: hotally
Very enjoyable to use and sounds great well with the money
Written by a customer while visiting sony.com