Customer reviews from startech.com
Startech - 4 Port USB 2.0 Hub
Average customer rating
2.3
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
0
4 Stars
1
3 Stars
2
2 Stars
1
1 Star
2
Customer Reviews for Startech - 4 Port USB 2.0 Hub
Customer Rating
3
Why no Power Indicator Light?
on April 6, 2017
Posted by: Tim S
Hub seems to work as expected, but would it have been that much harder to put a light on it to indicate when it is powered?
Written by a customer while visiting startech.com
Customer Rating
3
Good usb 2.0 hub - good not great
on June 2, 2018
Posted by: Macphoto1970_06b
As far as Usb hubs go this is just average an average hub in my opinion. The build of this item feels cheap and there is very little weight to it. For some the weight may be a good thing. I found that the cables plugged in, pushes the hub to where the cables want it to go vs. a heavier hub planted in one spot and cable s being plugged in.
The hub could use some power indication as it would help to have some indication that the product was receiving power.
For a USB 2.0 hub it seems to have the normal transfer speeds you would expect.
Overall the performance is ok. I would say my biggest complaint is the cheap feel and the lack of weight to hold the hub in place.
The hub could use some power indication as it would help to have some indication that the product was receiving power.
For a USB 2.0 hub it seems to have the normal transfer speeds you would expect.
Overall the performance is ok. I would say my biggest complaint is the cheap feel and the lack of weight to hold the hub in place.
I received this product in exchange for an unbiased review
Written by a customer while visiting startech.com
Customer Rating
4
Not for Mac 10.7.5!!!!
on May 8, 2014
Posted by: 88fan
Worked great at 1st.... then for no reason my mac did not connect it. Works fine on another computer and the USB port on the Mac is working. Seems a common problem with Mac and another brand of USB hub. Not a StarTech issue.
Written by a customer while visiting startech.com
Customer Rating
1
Doesn't work out of the box
on February 7, 2018
Posted by: jack4455694
We purchased several of these. One I've just opened doesn't work at all.
We've had other Startech devices with problems.
Response from startech.comBy Brian, Customer Support, February 8, 2018
Thanks for sharing your review of our ST4202USB USB hub. We're very sorry one of the hubs was defective. We would like to get it replaced for you right away. This hub is backed by a 2 year warranty, and free lifetime technical support. Please contact us by clicking Support at the top of this webpage.
Written by a customer while visiting startech.com
Customer Rating
1
Disappointed
on April 5, 2019
Posted by: ndmc
Like another reviewer I bought this and it has never worked.
Response from startech.comBy Stefan, StarTech.com Support, April 22, 2019
Thanks for sharing this feedback. We're sorry our ST4202USB hasn't worked well and we'd like to help. We would like to know more about your configuration so we can look into the issue further.
If possible, we would like to help troubleshoot the issue to see if we can get the hub working, and if not then replace it for you under it's 2 year warranty
We have Technical Support Advisors ready to assist you 24 hours a day, 5 days a week. To reach one, please call 1 800 265 1844 or live chat with us at https://www.StarTech.com/chat.
If possible, we would like to help troubleshoot the issue to see if we can get the hub working, and if not then replace it for you under it's 2 year warranty
We have Technical Support Advisors ready to assist you 24 hours a day, 5 days a week. To reach one, please call 1 800 265 1844 or live chat with us at https://www.StarTech.com/chat.
Written by a customer while visiting startech.com
Customer Rating
2
Not working
on June 22, 2021
Posted by: ghfan1963
When I plug it into my Lenovo M720 Tower I get a USB Port Failure. How do I fix this?
Response from startech.comBy Dan, Customer Support, June 24, 2021
If this error happens on more than one USB port of your Lenovo M720, please contact our support and we would be happy to help further.
Written by a customer while visiting startech.com