Customer reviews from lg.com
LG - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average customer rating
3.9
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
87
4 Stars
22
3 Stars
10
2 Stars
7
1 Star
24
75%of customers recommend this product.
(
107 out of
142)
Customer Reviews for LG - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
4
Great Replacement
on December 26, 2017
Posted by: dannyboy541
from oregon
I purchased this remote as a replacement about a month ago. The original remotes buttons became unresponsive unless buttons were pressed very hard. The new remote works very well and has no issues thus far. Hopefully it lasts longer than the last one, only time will tell.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
on December 18, 2017
Posted by: IggyGal
from Panama City, Fl
[This review was collected as part of a promotion.] I finally bought this tv and it the best buy i have done. The black are great but most people don't notice the reds. With most tv reds are orange/red, but LG OLED reds are perfectly red.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
I love this tv
on December 13, 2017
Posted by: Jcatway73
from Sedro Woolley, Wa
[This review was collected as part of a promotion.] I've owned this tv for a few months now and I wouldn't trade it for anything else in its class. I had a Samsung alot like this one but there was some grainy spots in the picture enough that would annoy you while trying to watch it. With this tv every thing I own that hooks up to my Wi-Fi can interact with it. With the LG app you can use your smart phone as a remote with the pointer (kinda works like a Wii remote). Pictures are beautiful and clean. Combined with the LG blueray sound system it sounds awesome too. The only thing I could say that i regret, is that I should have bought the next size up. Lol
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Can't stop the soap opera effect
on December 8, 2017
Posted by: Ddoug
from Winnipeg, MB, Canada
Just bought this TV a couple days ago. I think I have to return it. I have tried just about every setting and I can't turn off the "soap opera effect". Turned off "true motion" and turned on movie mode. No matter what I do, everything on TV and Netflix looks horribly fake. I can't stand it.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy Chris, Customer Service, December 15, 2017
Our help library article here may be able to help adjust the picture settings http://www.lg.com/us/support/product-help/CT10000018-20150350133130-poor-picture-quality to get the most out of your picture quality and to optimize it according to what you are viewing. If you ever have any questions please don't hesitate to reach out to our support team on Twitter via @LGUSSupport or on facebook at www.facebook.com/LGUSA ^CP
Written by a customer while visiting lg.com
Customer Rating
1
not able to connect a a wireless headset to it
on November 12, 2017
Posted by: saiB
from Salem, OR, United States
[This review was collected as part of a promotion.] although picture quality and tv is good, it doesnt support wireless headphones connection. i dont know why they call it a smart tv.
Pros: Style/Design, Quality
No, I would not recommend this to a friend.
Quality
4
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, November 21, 2017
" Smart TV" is terminology used to describe a TV that connects to the users existing wireless internet to download apps or other features. We apologize your TV did not meet your needs. If you need any assistance with your TV please reach out to us on facebook at www.facebook.com/LGUSA or on twitter at @LGUSSupport ^CP
Written by a customer while visiting lg.com
Customer Rating
4
Great TV I have had it for 2 years and great.
on November 5, 2017
Posted by: Oskk
from West Warwick, Rhode Island, United States
[This review was collected as part of a promotion.] I Bought this tv 2 years ago and it performs great beautiful picture quality and I also use it as my 3rd monitor on my computer.
Pros: Style/Design, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
4
Features
3
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
A wast of money !!
on November 2, 2017
Posted by: Dissatisfactied2
from Georgia, United States
looks, great picture, and color pops, stopped working after little over a year !!
Pros: Style/Design, Features/Settings, easy to use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
4
Response from lg.comBy Chris, Customer Service, November 3, 2017
We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook www.facebook.com/lgusa so we can look into this for you. ^CP
Written by a customer while visiting lg.com
Customer Rating
4
Apps
on October 24, 2017
Posted by: JohnBelushi
from NY, United States
Great TV but, no Sling TV very annoying. Other than that it's very good just a poor choice of apps. They need to realize where the market is going and capitalize. Cable is dying because of apps like Sling, Netflix etc. They should follow through with this if they want to stay on top of the industry.
Pros: Performance, Quality
Quality
5
Features
3
Value
4
Written by a customer while visiting lg.com