Customer reviews from lg.com
LG - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average customer rating
3.9
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
87
4 Stars
22
3 Stars
10
2 Stars
7
1 Star
24
75%of customers recommend this product.
(
107 out of
142)
Customer Reviews for LG - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
2
Dissapointing
on February 6, 2019
Posted by: Nelsonjyspd
from Middletown md
I bought this about 3yrs ago and the the tv jumps offline while my other smart devices have no issue. Using the remote to pull up the smart menu or to change inputs...hdmi1 or hdmi2 it doesn't respond. I have replaced batteries with still the same result. Please help because I like ly tvs... have two older 42in models with no issue..one 720p and 1 1080p smart that are over 7yrs old and no problems. Again please help.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
4
Response from lg.comBy CS, Social Media , February 7, 2019
It's unfortunate to hear you're experiencing difficulties with model 55UF6450. I understand the frustration with the inconsistency to stay connected when other devices are performing well. I appreciate the feedback needed to alert us about this matter. If you’re in need of any support or assistance, please reach out via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport and you also can contact us at 1-800-243-0000 for additional help. Thanks! ^ CS
Written by a customer while visiting lg.com
Customer Rating
4
Nice
on February 2, 2019
Posted by: Kenny optimist
from Columbus ohio
[This review was collected as part of a promotion.] So far so good, no issues since purcased.except for the remote control which the buttons got depressed.
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
wonderful amazing and great tv
on December 27, 2018
Posted by: CstrifeH
from Salt Lake City, utah
[This review was collected as part of a promotion.] I bought this tv 2 years ago placed it in my Semi for entertainment and to play my PlayStation 4. when i am parked for the night it has taken the beating of the road i have this tv mounted in my truck and it is still going strong love this tv love the way it handles and the way it holds together when i am driving i have not had any problems with it and it has been through two semis and about roughly 300,000 thousand miles it stays in my truck all the time and i love this tv may upgrade to a bigger size will only stay with lg have a another brand in the house and it will be gone replacing it with LG so i can have 2 lgs in the house and one in the truck glad and happy for this product will recommend this brand of tvs to all my friends
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
LG usually is great, but this TV sucks
on December 19, 2018
Posted by: richr31
from Chicago
After 3 years, my 55UF6450 powers up and won't go beyond the LG title screen. Sad sad sad.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy AB, Social Media, December 20, 2018
Thank you for reaching out to us. I hate to hear you are having issues with the TV you invested in 3 years ago and I can understand the frustration. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Written by a customer while visiting lg.com
Customer Rating
1
never again
on November 30, 2018
Posted by: Bob15
from Thorld, Ontario
bought this tv 2 yrs ago and mother board went which I guess is very popular. Now I got nothing but snow. No parts available to fix and when they are it's just as expensive as a new tv.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy KH, Social Media, December 3, 2018
So that we are able to gain more insight and research what assistance may be available to you, we request that you reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/. ^KH
Written by a customer while visiting lg.com
Customer Rating
1
Very bad investment
on November 26, 2018
Posted by: Jay jay 2018
from Silver spring md
[This review was collected as part of a promotion.] Picture reproduction is so bad. Wifi keep on and off and remote doesnt support magick remote. What a total waste of money.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy AB, Social Media, November 27, 2018
Thank you very much for alerting us about this. I can understand how frustrating it would be to have invested in a TV and to be having issues with it. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Written by a customer while visiting lg.com
Customer Rating
5
Love this TV!!
on November 2, 2018
Posted by: CW23
from Niles, Mi
[This review was collected as part of a promotion.] I bought this about a year ago and don't have any regrets! Ultra HD 4k! VERY clear and great sound! It's also smart! Connects to my phone and laptop wireless! Light for being 55", I've had it on a tv stand and also had it hung looks great both ways! Love it!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Screen went out right after warranty!
on November 1, 2018
Posted by: moyerj26
from South Carolina
Will never buy a LG tv again... Lasted just long enough to get out of warranty.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Amber, Customer Service, November 2, 2018
We apologize this has happened. Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSSupport/ so we can get more info and see what we can do. ^AC
Written by a customer while visiting lg.com