Customer reviews from lg.com
LG - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average customer rating
3.9
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
87
4 Stars
22
3 Stars
10
2 Stars
7
1 Star
24
75%of customers recommend this product.
(
107 out of
142)
Customer Reviews for LG - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
1
LG 55UF6450 uhd
on July 15, 2021
Posted by: alanfu
from hope valley ,ri
I have had this tv for 6 years and this tv was hardly used however when i turned on this tv 7/14/21 the tv screen just flashes and you are unable to watch anything this tv was made 9/15 ,and now i find out that this tv has been discontinued i wonder why problems in design no doubt.
Quality
2
Features
3
Value
4
Response from lg.comBy ^DLI, LGE Social Media, July 16, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Mike103
from Santa Rosa Beach Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like all lg stuff because i like quality and cool features
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Amazing TV!!
on December 6, 2020
Posted by: Rjbnyc
from NewYORK, NY
[This review was collected as part of a promotion.] Beautiful, clear picture with accurate, vibrant colors, and clear sound. Excellent and useful features - and HUGE screen! My guilty pleasure!!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
on October 14, 2020
Posted by: Big w
Bfhfdbjjvfdghjvcdh like I said bj go crazy hooti hoot
Quality
5
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 15, 2020
If you have questions or concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
4 Years Later...
on September 25, 2020
Posted by: BiishNips
from Dalton, GA
[This review was collected as part of a promotion.] Ok... So people are leaving current reviews (2020) and are asking why is doesn't have Disney+ available for download or why Hulu doesn't work no more because there is no update available... This tv is not a new model. I have had my 55UF6450 for 4 years and love it! My tv was made March 2016 and I have not lost color quality or sound quality. This tv does not have a 120Hz refresh rate, it has 60Hz. Its perfect for a family room tv (since almost everything none gaming uses nothing over 60Hz) and I highly recommend this tv.
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Horrible picture quality
on April 27, 2020
Posted by: Avory West
from Woodbridge, va
Whether I’m streaming Netflix or Hulu or allowing my kids to play Xbox I can’t seem to find the correct settings to not have lagging gameplay. Only way I could even get the image slightly smooth is if I play on pc mode.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 6, 2020
Please accept my apologies for the delayed response. I certainly hope this issue has been resolved. If the issue is not resolved, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. Again, we apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
Disney+
on February 22, 2020
Posted by: Ditch90
from Edwardsville, Illinois
I haven't been able to find Disney+ app? Why? And will there be one?
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
4
Response from lg.comBy ^DLI, LGE Social Media, October 30, 2020
Please accept my apologizes for the delayed response. The Disney+ App is available for download in the LG Content Store. For a complete listing of available apps, please visit: https://us.lgappstv.com/main/tvapp. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
TV turns on, but
on February 10, 2020
Posted by: Haywire
from Brooklyn
[This review was collected as part of a promotion.] The TV turns on, but nothing can be displayed. None of the buttons other than the on off on the remote seem to work. I tried new batteries with no effect. Since there are no buttons other than on off on the TV itself, I have no way of testing the TV to determine whether or not the remote is good. What would you recommend?
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
4
Response from lg.comBy Chris, Customer Service, February 10, 2020
Thank you for your review of your LG TV. I am sincerely sorry for the unfortunate experience you have had with your TV.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Written by a customer while visiting lg.com