Customer reviews from lg.com
LG - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average customer rating
3.9
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
87
4 Stars
22
3 Stars
10
2 Stars
7
1 Star
24
75%of customers recommend this product.
(
107 out of
142)
Customer Reviews for LG - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
2
Dissapointing
on February 6, 2019
Posted by: Nelsonjyspd
from Middletown md
I bought this about 3yrs ago and the the tv jumps offline while my other smart devices have no issue. Using the remote to pull up the smart menu or to change inputs...hdmi1 or hdmi2 it doesn't respond. I have replaced batteries with still the same result. Please help because I like ly tvs... have two older 42in models with no issue..one 720p and 1 1080p smart that are over 7yrs old and no problems. Again please help.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
4
Response from lg.comBy CS, Social Media , February 7, 2019
It's unfortunate to hear you're experiencing difficulties with model 55UF6450. I understand the frustration with the inconsistency to stay connected when other devices are performing well. I appreciate the feedback needed to alert us about this matter. If you’re in need of any support or assistance, please reach out via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport and you also can contact us at 1-800-243-0000 for additional help. Thanks! ^ CS
Written by a customer while visiting lg.com
Customer Rating
1
WiFi Doesn’t last long
on March 25, 2019
Posted by: Loudmad
from Louisiana
[This review was collected as part of a promotion.] After 1 year of using it, tv started not to stay contacted to the WiFi network.
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
2
Response from lg.comBy EJ, Social Media, March 27, 2019
Hi and thank you for reaching out. I can image how frustrating it is to have your TV not connect to the internet! This is definitely not what we expect from our products. Have you tried power cycling the television? You do this by unplugging the unit, then hold the power button on the unit for 60 seconds. Then plug it back in. After this, check for firmware updates. Also, double check your connections to ensure they are secure. If this does not work, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can assist you further. ^EJ
Written by a customer while visiting lg.com
Customer Rating
5
on August 20, 2019
Posted by: Njredbarron
from pa
i got this TvYears ago it was the best it went yesterday. iT will be missed I hope my next L g will be as good
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Nursedavid
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have had this TV for some years now has never had a problem with it. It’s my second LG TV. Happy with the quality and performance of it.
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
on October 14, 2020
Posted by: Big w
Bfhfdbjjvfdghjvcdh like I said bj go crazy hooti hoot
Quality
5
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 15, 2020
If you have questions or concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Amazing TV!!
on December 6, 2020
Posted by: Rjbnyc
from NewYORK, NY
[This review was collected as part of a promotion.] Beautiful, clear picture with accurate, vibrant colors, and clear sound. Excellent and useful features - and HUGE screen! My guilty pleasure!!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Mike103
from Santa Rosa Beach Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like all lg stuff because i like quality and cool features
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
LG 55UF6450 uhd
on July 15, 2021
Posted by: alanfu
from hope valley ,ri
I have had this tv for 6 years and this tv was hardly used however when i turned on this tv 7/14/21 the tv screen just flashes and you are unable to watch anything this tv was made 9/15 ,and now i find out that this tv has been discontinued i wonder why problems in design no doubt.
Quality
2
Features
3
Value
4
Response from lg.comBy ^DLI, LGE Social Media, July 16, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com