My son has had the product for less than a year and around the 9month of having the device, the device just turned off and wont turn back on. Theres no physical damage and the phone was being used as it was intended. My son had a great case and screen protector on it, device is in great condition physically but the software is faulty. Im still making payments on the device yet havent been able to even use it the last few months. Very frustrating and dissatisfied and if i dont get a replacement under warranty, ill be turning my back on samsung for sure.
Pros: Bright display
Cons: Too big, Did not meet expectations, Not high def, Poor quality, not satisfied at all
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
It's brand new so I don't really know yet I had a Samsung Infuse Pryor
on December 24, 2016
Posted by: Suzzzy
from Miami Florida
Expertise:Intermediate
Just now activating it but I'm sure it's going to be much better than my five-year-old Samsung Infuse 97 I had in a very long time and none of the features were even able to be used with it I don't think I hope I'm wrong because I'd like to put a lot of my information from that phone to this new S6
Cons: the edge design took me awhile to figure out
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible S6 experience
on December 30, 2016
Posted by: Notimpressed395
Expertise:Expert
Bought a brand new S6 and within 2 weeks the phone didn't receive texts, calls etc. AT&T replaced with a refurbished S6. Less than a month later this phone TURNS OFF BY ITSELF, FREEZES AND WON'T CHARGE. Have been told this is a very frequent issue with both the S6 and S7 and Samsung still refuses to replace with a brand new phone. NOT WORTH THE $600.
Pros: Bright display, Lightweight
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Would have given it 0 stars
on December 31, 2016
Posted by: Ewok1985
from Nashwauk, MN, USA
Expertise:Expert
I hate this phone! It looks pretty but that's about it. Love that it has a beautiful 2k screen, how ever due to the tiny battery that they put in you want get more then 5 feet from your charger cord if you want to do anything with the phone at all. The fact that you can't expand your storage is ridiculous as it is and the fact that the back is glass they break easy too as I've seen with several people's already, luckily I got smart and returned it before that could happen. DON'T BUY! Save your self the aggravation and disappointment. You dropped the ball on this one Samsung.
Pros: Bright display, 2k display, big screen, looks pretty
Cons: Did not meet expectations, Poor quality, battery access, storage, design, battery life