Customer reviews from Samsung US
Samsung - Galaxy S6 edge 4G LTE with 128GB Memory Cell Phone - Gold (Verizon)
Average customer rating
4.6
(1,685 Reviews)
Rating breakdown 1,685 reviews
5 Stars
1,210
4 Stars
370
3 Stars
61
2 Stars
24
1 Star
20
93%of customers recommend this product.
(
1,544 out of
1,659)
Customer Reviews for Samsung - Galaxy S6 edge 4G LTE with 128GB Memory Cell Phone - Gold (Verizon)
Customer Rating
1
Fragile screen that cracks from overheat due to regular charging
on December 12, 2015
Posted by: Anonymous
from Farmington, MI, USA
Expertise:Expert
My screen cracked just from charging. I am attaching a picture for everyone to see where it started and where it spread, did NOT drop, Case on since day 1.
Cons: Poor quality, Did not meet expectations, fragile thermophobic screen
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Battery Drains Fast
on December 13, 2015
Posted by: RMAC5
from Ohio
Expertise:Intermediate
I was disappointed to find out that the battery on my new S6 Edge does not last very long; in fact, it lasts about the same amount of time my S4 did at the end of my two year contract.
Pros: Realistic color
Cons: Did not meet expectations, poor battery life
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Not Impressed
on December 24, 2015
Posted by: 583140
from FL
Expertise:Expert
Had phone 3 days flew on a trip while on plane shut off device when I landed device would see sim card took it to service provider try new sim and no luck, they said I had to return it at place of purchase due so now I will be 2 weeks without phone seriously not impressed.
Pros: Realistic color
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
The Edge feature has issues
on December 28, 2015
Posted by: MNMar
from Lakeland, MN, USA
Both my husband and I purchased The Samsung S6 Edge at the same time. A couple of weeks later the Edge feature stopped working and only "fix" was to restart the phone but that only worked for a day. My husband started having the same issue with his phone. The first fix was some type of software upgrade they hoped would work but they weren't sure and said to bring it back if it didn't fix it. A few days later the issue returned so back to the store and the "fix" this time was discovered by switching the location of the Edge from right side of phone to left side. That has worked so far but if the issue occurs again we are just going to return our phones since the issue is with the very name of the phone and main highlight/feature. Why pay extra money for a feature that already has issues!
Pros: Realistic color, Bright display, Lightweight
Cons: Did not meet expectations, edge feature doesn't always work
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Worst Desighned Phone Ever!!
on December 29, 2015
Posted by: Tim4
from Morris, NY 13808, USA
Expertise:Expert
If i could give this phone no stars i would. I was extremely excited to get this phone I thought it looked amazing and had awesome features. After opening the box I found the head phones didn't work, I thought to myself "eh it doesn't really matter". not even a week goes by and the Special high tech "edge" parts of my screen breaks. Two giant spider webs coming out from the sides of my phone. when I purchased this phone I immediately got the otter box for it because I have been known to drop my phone from time to time but the thing is I NEVER dropped this phone... let me repeat that NEVER DROPED IT!!! the edges of my phone shattered from just having it in my front pocket for a couple of hours. I did not once even hit anything against my pocket. How could Samsung release a phone that cant even stand up to the average joes day. did they expect us to dedicate one hand to our phone at all times and never put it in out pocket? I am very disappointed! ide rather go to an iPhone and have it bend in half in my pocket.
Cons: Poor quality, Did not meet expectations, fragile, poorly desighned
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Disapointed
on December 31, 2015
Posted by: Covey
from North Carolina, USA
Expertise:Expert
I've only had this phone for 5 months and its given me nothing but trouble, every problem i have with either how it runs or fast charging just keeps popping up and just awful service, I'm switching back to an iPhone, sorry samsung, maybe next time you guys will deliver like i hoped you would.
Pros: Realistic color, Built-in speakers, Lightweight
Cons: Poor quality, Did not meet expectations, faulty charging, very fragile
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Very frustrating phone
on December 31, 2015
Posted by: Jodi1441
from Oregon
Expertise:Intermediate
Very glitchy. I've only had the phone for a little over a month and have already had two system updates which I believe have led to the glitches. Extremely frustrating.
Pros: Realistic color, Bright display, Built-in speakers, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
I would rather have a Droid
on January 17, 2016
Posted by: Tw3773
from Fredericksburg, Va
Expertise:Expert
Wanted this phone for months and now after having it and been able to use it I am not happy with it at all. A lot of lost calls and the edge screen makes it hard to text when u only have 1 free hand.
Pros: Realistic color, Bright display, Lightweight
Cons: Poor quality, Did not meet expectations, lose phone calls
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
2
Value
1
Written by a customer while visiting Samsung US