Customer reviews from startech.com
Startech - 4 Port Professional VGA USB KVM Switch with Hub
Average customer rating
3.8
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
3
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for Startech - 4 Port Professional VGA USB KVM Switch with Hub
Customer Rating
3
No hot-keys, needs POWER.
on April 3, 2020
Posted by: DrFranken
Unfortunately I read that this unit supports hot-key switching as do my other units but it does not. Why not is anyone's guess. It also does not come with a power supply. With my back-lit keyboard attached it refuses to work with any of the three computers I have. Adding a 2A 5V power supply was not enough. A 2.5A 5V supply was needed before the unit would provide any keyboard or mouse to any of the three computers.
Response from startech.comBy Matt, Customer Support, April 3, 2020
Thank you for sharing your review of our SV431USB. This KVM switch does not support hot-keys as the USB ports on the switch are standard USB 2.0 ports and not specialized HID ports. While power may not be needed when using a basic keyboard and mouse without any special features, if your keyboard has a backlight and requires the full 5V at 0.5A, or if you have other devices connected that draw power from the USB ports, you may need to have a power adapter connected to ensure the USB ports are provided with enough power. If you have any questions or require any assistance we'd be happy to help look into this with you. You can contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide assistance.
Written by a customer while visiting startech.com
Customer Rating
5
The best KVM money can buy
on March 27, 2015
Posted by: Carlos Sanlucas
We utilize these switches every week for server and professional applications. They are worth every penny and yes - you need to buy mounting brackets and cables separately. Do the research! :)
Written by a customer while visiting startech.com
Customer Rating
1
Missing Parts
on July 16, 2014
Posted by: cadams
Purchased this product recently. It doesn't include ANY cables, even though the Manual included lists them under "This Package Should contain" on Page 1. Why would the manual say that cables are included, when in fact they are not?
Response from startech.comBy David S, Customer Support, July 17, 2014
Hi there,
Sorry for the confusion. The manual for the 4-port SV431USB also covers our 2-port version, the SV231USB. The 2-port model includes cables, as referenced in the manual, the 4-port model does not.
Sorry for the confusion. The manual for the 4-port SV431USB also covers our 2-port version, the SV231USB. The 2-port model includes cables, as referenced in the manual, the 4-port model does not.
Written by a customer while visiting startech.com
Customer Rating
5
Does the job very well
on April 21, 2015
Posted by: Bob1024
I have been using this KVM switch for a year now and it is working perfectly. So far I have only connected 2 linux laptop ( one of them is 8 years old Intel basic CPU, 500MB RAM, Fedora 20 ), both configured with dual display, all working well with the switch.
Bought from dabs.com.
Bought from dabs.com.
Written by a customer while visiting startech.com
Customer Rating
5
100% rock solid product.
on November 19, 2015
Posted by: RockwoodColin
I've been using this daily for several years and it has performed flawlessly. I love the simplicity of the controls and the small form factor. I would highly recommend it to anyone.
Written by a customer while visiting startech.com
Customer Rating
4
nice product
on October 16, 2024
Posted by: h3rk0
i like how the switch functions but is it possible to switch between pc remotely(without having to open the rackmount housing and push front panel buttons for instance)
Written by a customer while visiting startech.com