Customer reviews from www.electrolux.com
Electrolux - ICON 1.5 Cu. Ft. Built-In Microwave - Stainless Steel
Average customer rating
4.3
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
12
4 Stars
8
3 Stars
1
2 Stars
1
1 Star
1
86%of customers recommend this product.
(
19 out of
22)
Customer Reviews for Electrolux - ICON 1.5 Cu. Ft. Built-In Microwave - Stainless Steel
Customer Rating
2
Poor design
on February 13, 2020
Posted by: Randy89436
from Phoenix
[This review was collected as part of a promotion.] The unit works very well, but has design flaws. The illuminated panel should light up when you open the door. Instead you have to find a button to push. You end up putting fingerprints all over hunting for a non illuminated area to start the thing.
I would recommend this to a friend!
Response from www.electrolux.comBy R'Shaye, Online Outreach Specialist, February 14, 2020
Hello, Randy89436.
We understand your concerns and appreciate the willingness to share. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you need any assistance, please call our Customer Care Team at 877-435-3287 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
We understand your concerns and appreciate the willingness to share. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you need any assistance, please call our Customer Care Team at 877-435-3287 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great Features!
on February 14, 2020
Posted by: Jenren
from Las Vegas
[This review was collected as part of a promotion.] This came with my new home and am so happy with all the features it has. I didn't believe it could make toast, but it really does.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
This is a must have!
on March 31, 2020
Posted by: Rick O
from Fairfax VA
[This review was collected as part of a promotion.] This is a microwave, convention oven with many features. I used the roasting, baking and broil options and the food come out like it used a regular oven. This is a must have if you need additional appliances for large family reunions.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Microwave is sharp looking
on May 9, 2020
Posted by: DFank
from Vacaville, Ca
[This review was collected as part of a promotion.] I am very happy with this microwave but the builder installed it way to high in the kitchen.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Easy to use and versitile
on May 19, 2020
Posted by: 212 Centurion
from Charlotte
[This review was collected as part of a promotion.] So far we have enjoyed using this microwave. From reheating, microwaving to actually cooking /baking all within this one appliance is amazing
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
4
on July 29, 2020
Posted by: Papas 57
from Holiday FL
[This review was collected as part of a promotion.] I bought this 7 months ago and had 4 service calls and took 4 months t ok resolve and and us a replacement. Horrific service!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Works fine, but nothing special
on November 25, 2020
Posted by: Boninatl
from Atlanta, ga
[This review was collected as part of a promotion.] Our builder chose Electrolux appliances. It would not be our top choice of a brand. We had an issue where only the time would display and it took restarting the microwave to get it to work. It’s less than a year old. The repair person said you “have to restart them from time to time like a computer”.. I’ve never heard of such a thing with other appliance brands.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Kiara, Online Outreach Specialist, December 1, 2020
Hello Boninatl! We are not happy to learn of your experience with your new microwave. However, we appreciate you giving your honest opinion. Your comments are vital to us in improving future appliances. If you happen to have any further issue with your unit, do not hesitate to chat with us at Electrolux.com or call us at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. Best regards, Kiara
Written by a customer while visiting www.electrolux.com