Customer Reviews for Electrolux - 4.5 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless steel
Customer Rating
5
Love the look, great features!
on November 28, 2018
Posted by: Rocky1207
from El Paso, Tx
We bought this range a couple of moths ago and we love it. My daughter loves the cake and bread feature! Great buy for our family.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Not So Great
on March 19, 2021
Posted by: jmc0434
from Dallas, TX
We bought this oven a couple of years ago and from day 1 we have had issues with it. At first the knobs on the stove would get extremely hot which is concerning for a family with small kids. Come to find out there was an issue with the fan inside the oven and the heat was not properly escaping. The Electrolux technician fixed the issue and we were able to use it. Fast forward two years, the oven now has issues heating up and most of the time doesn't even heat up past 108 degrees. Had a technician come out yet again to fix an oven we probably should have returned two years ago but I really wanted to love this oven! The number of times we had to fix this oven in the span of two years is highly disappointing and frustrating for a household that avidly cooks.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Hailea, Online Outreach Specialist, March 23, 2021
Thank you very much for sharing your story with us, Jmc0434. We’re so sorry to hear you’ve had these difficulties your range, and your feedback is essential for our continuous improvements. This is absolutely not the experience we’d want for you or anyone, and please let us know if there are ever any other questions or concerns we can look into for you. – Hailea
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Love everything about my Electrolux!
on September 16, 2015
Posted by: nanc
from Minneapolis, MN, United States
We bought the Electrolux to replace an old electric range. So for the first time we are using gas instead of electric and we love it!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
great features
on November 21, 2017
Posted by: lady bluejeans
from Mansfield, MA, United States
absolutely love the looks with the stainless steele top
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Rotten simmer settings
on June 6, 2018
Posted by: PDA54
from Kennewick, WA
I bought a brand new house with Electrolux appliances and the range cooktop is awful. Three burners really have no simmer setting and the quick boil burner is hard to start and has flare ups. The appliance repair guy just left and said he has done what he can be he can't redesign the stove.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ruth, Online Outreach Specialist, June 7, 2018
PDA54, I am saddened to hear your range is not performing as expected. To prevent flare-ups and avoid creation of harmful by-products, do not use the cooktop without all burner caps properly installed to insure proper ignition and gas flame size (page 12 in your Owner’s Manual). For proper gas flow it may be necessary to clean the burner heads and slots (page 41 in your Owner’s Manual has the directions). Page 9 in the installation instructions (available on our website under your model number https://www.electroluxappliances.com/Kitchen-Appliances/Ranges/Gas-Range/EI30GF45QS/ ) shows how to adjust the flame size of each burner. Regretfully, my research using your email address failed to link to a consumer account. So that we are able to gain more insight into the matter, and help you properly, please reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 1-877-4ELECTROLUX (1-877-435-3287). We are here for you. Your Electrolux professional, Ruth
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Great features!
on November 12, 2018
Posted by: Linzer113
from Albany, NY
I bought this range recently and have been very happy with both the power of the burners and the oven. I look forward to baking and cooking this winter!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
No duel fuel
on July 24, 2016
Posted by: scotttie1
from Colorado, United States
You guys would sell a lot more of these if you made it in a duel fuel. Very disappointing.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Jennifer, Online Outreach Specialist, July 26, 2016
Hello Scotttie1, thank you for sharing your thoughts with us. Your suggestions have been properly forwarded to our design team in hopes to implement consumer insights for optimal performance in the future. If you should have any additional questions regarding our products please don’t hesitate to contact us. -Thank you, Jennifer
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Beautiful Range
on August 11, 2016
Posted by: Gaytoo
from Shiloh, GA, United States
If I could have bought a range that fit against a wall, I would have bought it.. Since I already had a range that fit into the counter, I had to buy another freestanding one. It was higher than the counter top. Had to buy strips to place around range.
I would recommend this to a friend!
Response from electroluxappliances.comBy Jennifer , Online Outreach Specialist, August 16, 2016
Hello Gaytoo, thank you for your review. I understand that you have had some trouble finding a range to fit in your space. I hope after all of your frustration that you enjoy your new range for many years to come. Thank you, Jennifer
Written by a customer while visiting electroluxappliances.com