Customer Reviews for Electrolux - 4.5 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless steel
Customer Rating
4
Good stove
on December 14, 2016
Posted by: Sooner62
from Bettendorf, IA, United States
We bought the stove last year. I like it so much better than the electric one it replaced! I would recommend it but it does have a couple of quirks. I usually bake at a temperature 5 degrees higher than the recipe calls for and after cleaning the stovetop one of the burners has to be lit by hand for a few days. I do really like the stove and I'm glad that we purchased it.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
THIS OVEN HAD PROBLEMS WHEN BRAND NEW
on December 22, 2016
Posted by: MAN IN THE KITCHEN
from MINNESOTA
WE BOUGHT THIS OVEN NEW AND HAD MULTIPLE ISSUES WITH IT RIGHT AWAY. ON THE FIRST DAY DURING INSTALLATION THE OVEN CAME OUT OF THE BOX WITH THE GLASS BROKEN ON THE FRONT DOOR. I CAN'T BLAME THIS ON THE MANUFACTURER SINCE IT COULD HAVE BROKEN DURING TRANSPORT. NOT THAT BIG OF A DEAL SINCE IT WAS REPLACED AFTER THREE WEEKS. THEN I NOTICED THE CONVECTION FAN DIDN'T SEEM TO RUN WHEN USING THE CONVECTION MODE. AFTER CLOSER INSPECTION THE FAN ITSELF WAS INSTALLED INCORRECTLY AND THE SHAFT WAS BINDING AGAINST THE BACK OF THE OVEN. WE JUST DON'T USE THE CONVECTION FEATURE THAT MUCH ANYWAY SO WE LEFT IT INSTEAD OF GOING THROUGH THE HASSLE OF GETTING IT SCHEDULED TO BE REPAIRED. THE FRONT PANEL VIBRATED AND MADE NOISE AFTER THE METAL SURFACE HEATED UP AND EXPANDED. I NOTICED AFTER CLEANING THAT THE FRONT DISPLAY ELECTRONICS HAD THE WIRING HARNESS ROUTED AND PINCHED WITH SCREWS DURING MANUFACTURING. IT HAS BEEN DISAPPOINTING TO SEE A PRODUCT LIKE THIS AFTER RESEARCH SHOWED THAT ELECTROLUX WAS A REPUTABLE BRAND, AND THE COMPANY HAS BEEN AROUND ALMOST 100 YEARS.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ruth, Online Outreach Specialist, January 9, 2017
MAN IN THE KITCHEN, On behalf of Electrolux, I would like to apologize for any frustration and inconvenience this has given you and your family. This is absolutely not the experience we would wish upon any of our consumers. I would like to hear more about these matters, and see what I might be able to assist you with. Please be on the lookout for an email from me shortly with more information for you. Your Electrolux friend, Ruth
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Quality product
on January 25, 2017
Posted by: Bizzib17
from York, PA, United States
I bought this range as a gift to myself and am pleased with the capability but expected more from Electrolux. The unit is powerful and sleek. Cleaning is easy. The racks in the oven are not as sturdy as I would have expected and the control panel is ultra sensitive which isn't always helpful. Love cooking on top but happy that I have alternative ovens for baking so that I don't have to use the inferior racks.
No, I would not recommend this to a friend.
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Love it!
on January 27, 2017
Posted by: Iamafarmgirl2
from Illinois, United States
We purchased this about six weeks ago and I really love this range. The pros: Beautiful professional look, burners have options from low to super high, I really like the double burner and have used it quite a bit, the oven bakes like a dream. The cons: the front panel is very sensitive, every time I clean the cooktop I accidentally turn something on and the clock seems to lose time and I have to reset it about once a week. Small inconveniences that don't affect the cooking features. I love this range and would definitely buy it again.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
So Happy with my Purchase!
on February 15, 2017
Posted by: Joe24
from Avon Lake, OH, United States
I bought my Electrolux oven, microwave, refrigerator, and wishwasher 5 months ago and I couldn't be more happy! Great product for a great price!
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
on February 22, 2017
Posted by: Jesse
from Paducah,Ky
Works ,easy install,looks good,heats evenly,good instruments controls
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Electrolux review
on March 22, 2017
Posted by: Chrisux
from Uxbridge, MA, United States
I purchased 2 months ago and am learning to cook with gas (convert from electric). Realized oven took longer to cook food. Issue was an adjustment was required by technician to increase temp setting. Also required adjustment to stove top burners to light properly.
I would recommend this to a friend!
Response from electroluxappliances.comBy Ruth, Online Outreach Specialist, March 24, 2017
Chrisux, I am glad that your range matter was resolved under your warranty coverage, but sad that you needed a service call so soon and unexpectedly. Should you have any questions, please reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 1-877-4ELECTROLUX (1-877-435-3287). Your Electrolux professional, Ruth
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Relief!
on April 19, 2017
Posted by: Jack3
from Rio Rancho, NM, United States
The old builder standard range was horrible. This slide in exceeds our expectations. The kitchen is so much cooler too.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com