Customer reviews from www.electrolux.com
Electrolux - 8.0 Cu. Ft. 11-Cycle Gas Dryer with Steam - Titanium
Average customer rating
4.5
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
77
4 Stars
20
3 Stars
4
2 Stars
4
1 Star
5
91%of customers recommend this product.
(
98 out of
108)
Customer Reviews for Electrolux - 8.0 Cu. Ft. 11-Cycle Gas Dryer with Steam - Titanium
Customer Rating
2
poor quality
on December 16, 2013
Posted by: Chris
The washer has come up with a code of "E13" at least 5 different occasions in the year I have had it. It apparently has to do with a sensor. The remedy is to unplug for 5 minutes and then plug in. Huge pain to get to that plug for me. The dryer has had two parts replaced that are apparently a known problem (don't remember what they were). It's a washer and dryer! I just want it to work without babysitting it. I wouldn't buy a car that broke down every 3 months.
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Bad review
on December 16, 2013
Posted by: Rona
We have had nothing but problems. It has been services 6 times for the same problem. I am so incredibly upset with the model. We are in the process of it being fixed again!
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
2
disappointed
on December 16, 2013
Posted by: jmh
I bought this dryer about 3 1/2 months ago. It did not start out great because my first load of laundry did not dry. I called the store where I bought it and they checked it and said it had a defect and the heat was not turning on. They gave me a new one. It seemed like it was doing fine until it started to hum and the drum did not turn. I was told to call Electrolux and they sent out a repair person. He told me this happens sometimes and he pushed a button and spun the drum and it started working. He said if it happens again they would have to replace the motor. That was about 2 weeks ago and it did hum and not turn again and I did the procedure the repair person did and it started working again. If it does it again I plan on calling Electrolux again.
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Touchy heat sensor
on December 17, 2013
Posted by: SF-Q
Less than a year after owning this dryer, the heat sensor came loose from the back of the dryer and snagged and completely ruined one of my sweaters. This made the dryer completely inoperable until a repair person could come out and replace the part. It's held in place by two screws and if a garment snags it somehow, it remains caught and the sensor gets pried loose. As a family with 3 kids, I do laundry several times a week and it was a complete inconvenience to not a dryer for a week. When I spoke to the repair person, he said that it happened on a regular basis, so it seems that it's a design flaw.
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Electrolux Dryer
on December 17, 2013
Posted by: Eileen
Fine piece of machinery
Noise in drum still waiting for repair from manufacturer
Fast drying
Good looking
Noise in drum still waiting for repair from manufacturer
Fast drying
Good looking
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
the best
on December 20, 2013
Posted by: judy lombardo
the quality, performance, design is just well thought out....perfect ...it does a great job....I'm a believer in Eltrolux
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great expectations
on December 26, 2013
Posted by: Jim
The washer and dryer are virtually silent. I have them on second floor and there is no rumbling and they are super fast they also look real nice and I definitely recommend the pedistals I never have to do laundry anymore because my wife enjoys doing it now!!!
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great Product!!!!
on December 29, 2013
Posted by: Jeff
Love them since the first time I used them! Even had one small problem with the hoses and service was excellent.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com