Customer Reviews for Electrolux - Laundry Pedestal with Storage Drawer - Gray
Customer Rating
1
Does not stay closed
on January 1, 2017
Posted by: aBILLiever
from Massachusetts, United States
I bought this and after opening it 4 times, it does Not stay closed. At this time I wish I did not buy.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, January 19, 2017
Thank you for taking the time to submit your pedestal review, aBILLiever. It may be that your pedestal is not level, keeping the door from closing. Please double check the level, both left to right, and front to back. If this hasn’t helped, or you have questions, please reconnect with us directly. Please call our Customer Engagement Center at 1-877-4ELECTROLUX (1-877-435-3287). The hours for the Customer Engagement Center are 8am to 8pm Monday through Friday, and Saturday 9am to 6pm EST. Your Electrolux friend Ruth
I was actually almost not going to purchase the pedestal drawers , but did after my brother's strong recommendation - and SO glad I did. They are VERY roomy and although I've filled them with various liquid detergents and supplies of substantial weight , they open and close easily with a touch of my foot. The other advantage is laundry supplies out of sight.
after one week one drawer will not close. Electrolux sent a new striker, it did not help.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Jennifer , Online Outreach Specialist, March 17, 2016
Hey Doyle, thank you for taking the time to share your review. We regret to hear that you are having some difficulties with your pedestal closing. We would recommend checking to make sure that nothing is under or behind the drawer causing it to be unable to close properly. If this does not prove to be successful please reconnect with us directly. Thank you, Jennifer
I purchased this a little over a month ago and absolutely love them I had a problem with the latch but contacted customer service and they mailed me another latch. Very good service
both drawer wont stay closed on pedestal for washer and dryer
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Anna, Online Outreach Specialist, January 19, 2016
Hi Wayne 67. Closing the drawers the drawers too firmly could have broken the latches, which would prevent the drawers from closing properly. Please contact us directly at SocialCare@Electrolux.com for assistance in troubleshooting the concern you have shared. Kindly, Anna
Door latch failed. Guide tracks bent. I never will buy again.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Anna, Online Outreach Specialist, September 25, 2015
Hello Frank12. We regret to hear you are experiencing some concern with your pedestal drawer. We would recommend opening the drawer from the middle gently to prevent breaking the latch or bending the tracks. However, replacement parts should have your drawer working properly again. Please contact us directly for assistance with obtaining new parts for your pedestal drawer. Kindest Regards -