Customer reviews from frigidaire.com
Frigidaire - Gallery 5.9 Cu. Ft. Self-Cleaning Freestanding Double Oven Gas Convection Range - Stainless steel
Average customer rating
4.4
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
25
4 Stars
4
3 Stars
3
2 Stars
2
1 Star
1
82%of customers recommend this product.
(
27 out of
33)
Customer Reviews for Frigidaire - Gallery 5.9 Cu. Ft. Self-Cleaning Freestanding Double Oven Gas Convection Range - Stainless steel
Customer Rating
5
Great features, double ovens, 5 burners.
on November 9, 2016
Posted by: Trine
from Methuen, MA, United States
[This review was collected as part of a promotion.] I purchased my oven a month ago. I haven't tried the convection convert or the probe feature as of yet. The booklet is very informative and is easy to follow. When the oven is on, the cooktop doesn't get hot. You can cook with 2 different temperatures with 2 different ovrns. Plus your oven keeps baking time for the 2 different ovens. The handles for the gas stove are well made and easy to use. I love my double oven! It looks like a
professional chefs oven. My food comes out perfect and is a pleasure to use! I would highly recommend this oven!
professional chefs oven. My food comes out perfect and is a pleasure to use! I would highly recommend this oven!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointed!
on January 2, 2016
Posted by: editorizer
from Fayetteville, NC, United States
While I love the double oven and 5 burners there are 2 major issues with this stove. The grates rust easily and now the top black plastic covering the control panel has buckled from the heat. Photos included. This stove is just over 1 YEAR OLD. I have 5 other matching Frigidaire products and am extremely disappointed. I have only used the back left burner 4 or 5 times since ownership. This stove was not inexpensive and should hold up to medium heating requirements.Unable to add a photo - that feature is turned off - humm.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good Ideas, But Quality Doesn't Equal The Price!
on December 9, 2016
Posted by: Marlinman
from Stockton, CA, United States
[This review was collected as part of a promotion.] We bought this product over a year ago and have mixed feelings. The top burners require some consideration when trying to cook several things at once to get them all to fit, but the burners cook fast and even. The rubber bumpers supporting the grates are and many have broken off, but the grates are holding up well.
Neither oven heats evenly when baking, with the top burning the bottoms of some cookies while not fully cooking others or charring a pizza bottom in some spots. eat The bottom is no different unless we use the convection feature, then it does a whole lot better. I've verified then stove and ovens are level with 4 different levels, so that's not a problem. Broiling works just fine with both ovens
Finally, the stove is very stylish and matches the rest of our kitchen except the clear face-plate on top was warped bady from just mild exposure to the heat from the burners anmd we can't find a replacement. Frigidaire, can you help?
Finally, the stove is very stylish and matches the rest of our kitchen except the clear face-plate on top was warped bady from just mild exposure to the heat from the burners anmd we can't find a replacement. Frigidaire, can you help?
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outrach Specialist, December 28, 2016
Marlinman, thank you for taking the time to submit your range review. Page 29 in your Owner’s Manual address some common baking challenges and how to address them. If food is too dark on the bottom, try using a rack position that is further from the bake element. Rack positions are recommended in the owner’s guide. Page 17 in your Owner’s Guide shows the recommended rack positions. Are you using dark cookware? Dark cookware absorbs more heat and creates overcooking on the bottom. If dark cookware must be used, move it to a higher rack position or follow instructions that come with the darker cookware. Has oven completed preheat before placing food into the oven? Placing food in an unprepared oven can lead to overcooking. Preheating is recommended for foods such as cookies, biscuits and breads. Does this range replace an older model range? The calibration of older thermostats can drift and gradually cause the oven temperature to be too cool. When the unit is replaced with a more accurate oven, the oven temperature can seem too hot when actually recipes have been modified to accommodate the previous oven. Try recipes without modification. If you feel the temperatures in the oven are too hot, this can be adjusted (page 25 in your Owner’s Manual). Your bottom oven has a single convection fan and heating element, that circulates hot air throughout the oven for faster and more even multi-rack baking. If you would like to know about replacement parts, or have any questions, please do not hesitate to reconnect with us directly by calling our Customer Engagement Center at 877-435-3287 for assistance. The hours for the Customer Engagement Center are 8am to 8pm Monday through Friday, and Saturday 8am to 6pm EST. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonderful range
on September 15, 2016
Posted by: Plowboy
from Edmond, OK, United States
[This review was collected as part of a promotion.] We haven't had a gas range for quite some time, and had forgot how nice it is to cook with gas. We "LOVE" it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Oven
on June 9, 2017
Posted by: Stern52
from Orchard Park, NY, United States
[This review was collected as part of a promotion.] I replaced my entire kitchen with the Frigidaire Gallery products. The ovens work fine but I haven't cooked in the convection mode yet. The full grated set up does allow me to move pans around so I can fit more larger pans on the stove at once.
I do not like the fact that I can't see the oven heating up on the display. Seems like I am waiting forever before the the buzzer rings telling me it is heated.
I also don't like that I have to push start ever time I turn on the oven. As we all know when we are cooking there is also a million other things going on and if I'm in a hurry and I forget that step I end up coming back to a cold oven. Ugh! All my other ovens just turned on after the temperature was dialed in.
I do love the smaller oven because I was able to get rid of my toaster over and have more counter space.
Other than that it cooks fine and has updated the look of my kitchen.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
like the double oven, but the range is too small
on November 3, 2015
Posted by: Kagedog
from Denver, CO, United States
I bought this as an upgrade to my new home - liked that you get a double oven without occupying an entire wall. That feature has been very useful, you can roast larger items in the bottom oven and cook pizzas/pies in the upper oven. The main drawback is the range. The range does not have enough depth to fit a saucepan and a frying pan on the same side of the range. This makes it hard to do simple things like make pasta, heat up sauce and stir fry some meat and vegetables at the same time. Definitely not as functional as I would like.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, November 25, 2015
Hi, Kagedog! Thank you for taking a moment to share your thoughts and choosing our Frigidaire Gallery Double Oven Range for your home. We want to personally thank you for sharing your important quality and design concerns. Your comments are greatly appreciated which is fundamental in improving our quality and design. Thanks for your continuing support of the Frigidaire Brand. –Best Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great double oven
on November 7, 2015
Posted by: Whit2678
from Greenville, SC, United States
Bought for a small kitchen that sees a lot of baking and cooking!! Love how quick it heats up the burners are great!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my Double oven Range!
on November 12, 2015
Posted by: Geedee
from Pittsburgh, PA, United States
I ordered this before it was even in production.We were doing a kitchen Remodel and we wanted a Double oven Range. I am very happy that I purchased this range. I just love the double oven and all the great features of this range.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com