Customer reviews from simpli-home.com
Simpli Home - Connaught Entryway Storage Cabinet - Dark Chestnut Brown
Average customer rating
4.4
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
12
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
1
67%of customers recommend this product.
(
4 out of
6)
Customer Reviews for Simpli Home - Connaught Entryway Storage Cabinet - Dark Chestnut Brown
Customer Rating
3
Very attractive but manufactured without qualit...
on July 28, 2025
Posted by: Anonymous
The cabinet is very attractive.
However, the pre-drilled holes should be checked by quality control. A wooden dowel popped through the side of the cabinet! The hole should not have been pre-drilled all the way to the edge. Upon inserting, it instantly popped through the paper-thin laminate. Doors also required custom alignment as the pre-drilled holes prevented closing. Otherwise, I would give five stars for appearance and fast delivery. Hope quality control improves.
However, the pre-drilled holes should be checked by quality control. A wooden dowel popped through the side of the cabinet! The hole should not have been pre-drilled all the way to the edge. Upon inserting, it instantly popped through the paper-thin laminate. Doors also required custom alignment as the pre-drilled holes prevented closing. Otherwise, I would give five stars for appearance and fast delivery. Hope quality control improves.
Response from simpli-home.comBy Simpli Home Ltd., Customer Support, July 28, 2025
Thank you for your honest and detailed feedback. We're glad to hear you’re pleased with the look of the cabinet and the fast delivery, but we're truly sorry for the issues you encountered during assembly. Your experience with the dowel and door alignment is not what we aim for, and we understand how frustrating that must have been. We've escalated your concerns to our quality control team for review and improvement. We appreciate your insights—they help us make things better.
Best Regards,
Simpli Home Ltd.
Best Regards,
Simpli Home Ltd.
Written by a customer while visiting simpli-home.com
Customer Rating
5
Great product
on August 4, 2025
Posted by: Anonymous
The packaging of the item was perfect since it was shipped to my home. The instructions for assembly was easy to read. The quality of the material is good.
Response from simpli-home.comBy Simpli Home Ltd., Customer Support, August 4, 2025
Thank you so much for sharing your experience! We’re happy to hear that the packaging protected your item well and that the assembly instructions were clear and easy to follow. It’s also great to know you’re pleased with the quality of the materials — we take pride in delivering products that last. We truly appreciate your support and hope you continue to enjoy your purchase!
Best Regards,
Simpli Home Ltd.
Best Regards,
Simpli Home Ltd.
Written by a customer while visiting simpli-home.com