Customer reviews from electroluxappliances.com
Electrolux - UltraPower ErgoRapido Bagless Cordless Stick Vacuum - Tungsten
Average customer rating
4.3
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
31
4 Stars
10
3 Stars
1
2 Stars
1
1 Star
4
87%of customers recommend this product.
(
40 out of
46)
Customer Reviews for Electrolux - UltraPower ErgoRapido Bagless Cordless Stick Vacuum - Tungsten
Customer Rating
1
Quit working after 3 months!
on May 1, 2016
Posted by: OOOO
from Bentonville, AR, United States
I loved that vacum, power suction and super easy to operate but after 3 months it's not charging anymore and replacement battery is more expensive than the vacum !
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Electrolux, Customer Svc, May 10, 2016
Thank you for taking the time to provide your feedback. We are sorry to hear of your experience. We have sent to you an email requesting additional information so that we can make things right. Please allow us to get your UltraPower Studio Cordless Vacuum back up and running for you as soon as possible. Thanks, Electrolux.
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Battery Stopped Charging
on July 22, 2016
Posted by: kckaerch
from Pennsylvania, United States
I loved this vacuum and had it for less than a year. Recently the battery will not charge and it is nearly impossible to find a replacement battery. The only ones I can find are almost as expensive as the vacuum! Very disappointing because I really loved it.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Electrolux Expert, Consumer Care Department, October 6, 2016
This is a great product. If you are having a problem with the battery not charging, please contact us at your convenience for assistance with troubleshooting and with the warranty. We are available Monday-Friday 8:00 am-7:30 pm CST at 1-800-896-9756. Most issues can be resolved with just one phone call.
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
Battery Went Dead! Quit working after 6 months!
on August 30, 2016
Posted by: Becky2016
from Union, MO, United States
While I loved this vac while it was working, I am sadly disappointing in how long it lasted. I spent the extra money on the Electrolux based on a friends recommendation. It was the best cordless vac I had owned while it worked, it picked up everything with ease. One day it suddenly wouldn't hold a charge anymore, and for the money I paid I could have bought 3 less expensive vacs in the time the Electrolux had lasted.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Electrolux Expert, Consumer Care Department, October 6, 2016
I am sorry to hear you are experiencing a problem with your EL3020A vacuum. We're always working to ensure we have the best quality products. If the suggestions in the manual did not help with the issue you are having, we would recommend you contact one of our trained Customer Service representatives for assistance with troubleshooting and with the warranty. Please call us at your convenience, Monday-Friday 8:00 am-7:30 pm CST at 1-800-896-9756. Most issues can be resolved with just one phone call.
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Save your receipt
on January 4, 2017
Posted by: Real user
from San Diego, CA, United States
Great vacuum until the expensive battery dies. Worked fine then one day nothing.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Electrolux Expert, Consumer Care Department , January 6, 2017
We are sorry to hear of the issue you are experiencing with your Electrolux vacuum! You are most welcome to contact our customer service team at 1-800-896-9756 for troubleshooting, maintenance, and general warranty inquiries. Hours of operation are Monday through Friday from 8:00AM to 7:30PM CST.
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
on January 10, 2017
Posted by: Pixiestick
from Iowa, United States
Loved this when I first got it a year ago. Prior to the UltraPower, I had 2 different Ergorapidos, spending a little more each time. They fizzled out after a couple years. I always spent a little more money each time, thinking the more that I spent, the longer it would last - silly me! Thrilled to begin with but..... I believe that I am done with Electrolux.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Electrolux Expert, Consumer Care Department , January 11, 2017
We're truly sorry to hear of your experiences! Thank you for taking the time to relay your comments! Our customers are very important to us and your feedback is extremely valuable. If the suggestions in the manual do not help with the issues you are experiencing, we would recommend contacting one of our trained Customer Service representatives for assistance with troubleshooting, maintenance, and warranty inquiries. Please call us at your convenience, Monday-Friday 8:00 am-7:30 pm CST at 1-800-896-9756.
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Easy to use
on June 20, 2017
Posted by: holllywood0805
from Colorado
“This is a RealLux Review of Free Product”. This vacuum does a great job picking up dog hair on carpets, furniture and clothes. It is easy to charge and easy to use. I even used it on my car seats. The sleek style means it can just reside in the corner of our living area. Very powerful vacuum!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
My Go To Tool
on May 12, 2016
Posted by: Kathy123
from Temecula, CA, United States
I've had the previous model and love it. The portable vacuum still works after years of use. The only reason I got this is because of the way it gets rid of tangles. I'm in love with this vacuum and use it all the time. So handy to pick quickly pick up messes from my grandchildren. Great product and powerful!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
This is a Realux Review of free product
on July 15, 2016
Posted by: Warren
from Gastonia, NC
I am very pleased with The cordless high powered and lightweight vacuum I have now. Finally a cordless I feel comfortable with that will not scratch my hardwoods and love the headlights so I can see under my furniture. Very user friendly and only 2 pieces to put together. Even I can assemble this! I vacuum daily due to animals in the house. First vacuum I Have owned with powerful suction to be a cordless.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com