Customer reviews from Samsung US
Samsung - Galaxy S6 edge 4G LTE with 128GB Memory Cell Phone - White Pearl (Verizon)
Average customer rating
4.7
(3,903 Reviews)
Rating breakdown 3,903 reviews
5 Stars
2,955
4 Stars
755
3 Stars
120
2 Stars
43
1 Star
30
95%of customers recommend this product.
(
3,658 out of
3,854)
Customer Reviews for Samsung - Galaxy S6 edge 4G LTE with 128GB Memory Cell Phone - White Pearl (Verizon)
Customer Rating
5
Amazing Technology
on April 17, 2015
Posted by: Design13
Expertise:Intermediate
I got my Samsung Edge phone less than a week ago. Cannot believe the amazing specs that this phone brings to the table. You can really see how great the graphics are when watching videos. The charging cable is ridiculously fast. You can literally charge your phone in 45 minutes and get full battery for over 10 hours. So far I can wait over 32 hours before giving it more charge. The processor on this phone is incredibly fast and the phone does not lag at all. Overall, one of the best android phones I have seen/used so far. Great investment and worth your time!
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Has Really Stepped Up Their Game!
on April 16, 2015
Posted by: PhoneExpert13
from Toledo, OH
Expertise:Expert
I've been a long-time user of Samsung phones, going all the way back to the first Galaxy S phone. In that time, I've owned the Galaxy S1, Droid Charge, Galaxy Nexus, Galaxy S4, Galaxy S5, and now the Galaxy S6 Edge. I was really debating this last time around about switching the the Nexus 6 or the iPhone 6, I just wasn't sure about Samsung's dedication to producing quality phones and listening to the consumers. I wanted to wait until I saw the S6 announcement and reviews before making a final decision, and I am glad I waited. It's like a completely new line of phones.
The build quality is stunning. The use of real metal frames instead of the plastic faux metal that dented whenever anything touched it was a welcome improvement - plus, it just looks better. Then the back of the phone - using Gorilla Glass 4 (on the front as well) instead of just flimsy plastic door just makes the phone look sophisticated and polished. They really took their time and thought this design through. There is some merit to the argument that removable batteries and SD cards made the plastic worth it. And while I did enjoy the ability to swap out a battery or use a memory card, I'm not going to miss it. I do feel that the one area that could have been improved upon is a larger capacity battery. I am still testing it to see how long the battery will last with average use, and while the quick charge technology is great (I can charge my phone from from 10% to 30% in just a few minutes, I still would have liked to see a bigger battery that could last the entire day and into the night instead of potential needing to 'top off' my battery throughout the day. That really is my only gripe at this point.
I wasn't sure about the S6 Edge or the regular S6, and waited until my local Best Buy had them in stock at the Samsung Experience kiosk to decide which I preferred. Both have the same stunning display in terms of resolution, clarity, and color output, Even though they both have the same screen type, they look very different next to each other. The edge, with it's curved screen really catches your eye. While I went with the edge, I would recommend everyone try both of them side-by-side to decide which is best for you, they feel completely different in hand.
I opted for the 128GB version. This was a careful decision I made based on my storage needs and regular availability of WiFi and I recommended everyone else to do the same. For many people, 32 or 64GB is more than enough. I have a large number of files I need ready at any given time. The 128GB version was a decision I made with my current usage and long-term needs in mind. Not everyone needs that much space, but I am grateful I had the option. In the past my carrier (Verizon) only every sold the models of the previous phones with the lowest amount of storage, arguing that I could add an SD card or use cloud storage. With the inability to add an SD card, carriers were forced to start offering all the model sizes, which I appreciate.
Another very welcome improvement is the camera. On my S5, the lack of OIS (optical image stabilization) caused a lot of my pictures to come out blurry no matter how hard I tried to hold it still. On the S6, Samsung completely revamped the camera. New software combined with the optical image stabilization and 16MP camera has made a drastic change in picture quality. I can now access the camera quickly, and shoot beautiful clear pictures any time of day.
The fingerprint reader is fantastic with the ability to unlock the phone with one touch. It is very accurate, quick, and simple. The reader on the S5 good, but the swipe method was hard to do one handed, and often took a few tries. The S6 single touch sensor takes all of those issues and throws them out the window.
They are also making great improvements to the Touchwiz UI. Samsung is starting to work toward a streamlined, focused UI that makes the OS on the phone seem well thought-out, functional, and easy to use. This is another welcome change from the old OS's which, well-meaning as they were, just felt like there was no big picture in place, just a lot of bells and whistles, duplicate apps that do the same thing, and no focus. While consumers love phones with new capabilities, they need to be intentional, focusing on simplifying our lives and experiences, instead of overloading us. Gone is the clutter as Samsung is starting to understand the users needs. I like the ability to choose the features I want from the Galaxy Apps store instead of having them all installed by default. They are also integrating it with Google's OS to make it feel like they were meant to go together - which they are.
Overall, the Galaxy S6 is the phone I've been waiting for. Samsung has done a wonderful job - listening to the our needs, creating a beautiful phone inside and out. This is absolutely worth upgrading to, from any previous Samsung phone - or any other phone for that matter. If this is the direction that Samsung is heading, I'm on board and excited to see what they come up with next!
Pros: Bright display, Realistic color, Lightweight, fantastic build quality
Cons: daily battery life could be an issue
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Scratched screen and Auto-Rotation doesn't work
on April 16, 2015
Posted by: TSiebels83
from Owensboro, KY
Expertise:Intermediate
If you order one, pray that you don't receive it with a scratched screen like me and several other customers I've spoken to. You can get it replaced when the auto rotation stops working but you will have to pay for the screen yourself. I'm switching to an I Phone after I just dumped all this money to get a junk product
Cons: Poor quality
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Fragile
on April 16, 2015
Posted by: Rookie82
from Greensboro, NC, USA
Expertise:Intermediate
I am an owner of Samsung TVs, Cell phones, and Tablets and feel they work great. Unfortunately I am not happy with the durability of the S6. I was excited to buy it on its US release date and had fun using it for 5 days. It stopped at 5 days because the phone fell from my pocket (to more than 3ft) and the screen cracked all over the front of the phone on the 6th day. I understand it's glass and glass breaks but I thought the phone was built with strong materials. I was completely shocked to learn that the phone would not survive a 3 ft. fall. My IPhone using friends suggest I buy an IPhone because they are built to last. I would hate to do that but don't know what to do...
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: Poor quality, Did not meet expectations, fragile
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Loyal but disappointed Samsung customer
on April 16, 2015
Posted by: SamsungFaithfulConsumer
from tx
Expertise:Intermediate
I've had pretty much every phone in the Galaxy S series, and I almost left after I heard about the features that were being taken away from this phone- that essentially made it an apple clone. But I stuck with Samsung and purchased my S6 Edge. Out of the box, EXCELLENT phone! I didn't even care about the obviously missing sd card and removable battery options anymore. Love the design, and the whole idea behind the curved features and the accompanying options. However, after having MY FIRST edge for 2 days, the screen rotation option stopped working, the camera was stuck in portrait and took pictures AND VIDEO upside down- the menu buttons also appeared that way. The issue isn't isolated to the camera, you also cannot view web browsers or video in landscape mode. What's the purpose of having this EXTRAORDINARY screen, if I can't view a picture or video full screen? None of the mindless trouble shooting worked, so like several other disappointed people, I swapped it for another one. And guess what? It only took a day for it to malfunction. I don't even know if I want the phone anymore after all of this. If you think this is something small, it's not. Being the kind of phone this is, with the options it supposedly provides, something as SIMPLE as having working screen rotation option plays a huge factor in having the phone. With all of the things we as consumers use our phones for, we should be able to use it for viewing info/photos/and video the way we'd like. I would expect this from Samsung's competition. But not from Samsung. It is a HUGE inconvenience that this will be the 3rd AND FINAL attempt at me replacing this phone. Samsung should be compensating me in some way- especially since I cannot use the phone i've purchased.
Pros: Built-in speakers, Bright display, Lightweight
Cons: Did not meet expectations, issues with screen rotation, a few samsung apps aren't compatible
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung keeps getting better and better !!
on April 15, 2015
Posted by: Kiki0396
from Queens, NY, USA
Expertise:Expert
I literally have had all Samsung S phones and Notes from Day one. They get better and better each phone. I like the automatic driving mode..shows that they care for our safety. The wireless charging, prevents your phones and cords from getting damaged. I have once messed up my phone before by pulling on the cord to take it out from charging and somehow it got stuck.
Very light weight phone and the look is a conversational piece. The design is AWSOME. The picture quality is unbelievable. The colors are bright and beautiful almost 3D looking. So Vivid.
Charge is not bad. I haven't yet watched a whole movie yet or anything but basic use of the phone was good throughout the day.
Very light weight phone and the look is a conversational piece. The design is AWSOME. The picture quality is unbelievable. The colors are bright and beautiful almost 3D looking. So Vivid.
Charge is not bad. I haven't yet watched a whole movie yet or anything but basic use of the phone was good throughout the day.
Pros: Bright display, Realistic color, Lightweight, driving mode auto safety feature, wireless charging
Cons: very expensive
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great phone, but has bugs with screen rotation
on April 15, 2015
Posted by: Anonymous
from Oregon City, OR, USA
Expertise:Expert
Samsung's technical support chat representative (chat ID LTK1125603648694X ) said I should write a product review here. This should be a bug report (I work tech support for a living) but instead I was told to write a product review.
Got my device and it is a great phone. Problem is that the screen rotation does not work. Looking at forums online, LARGE numbers of people are reporting the same problems, even after doing full resets and having the device replaced entirely. Problem appears to be a result of a bug in the update to the 5.0.2 os update--as soon as you update the device, screen rotation quits working.
The writing guidelines say that you can't include info about other companies or websites, so I can't add links here, but just do a Google search for "Galaxy S6 screen rotation problem" and you'll see plenty of forums where people are complaining about the same issues.
This is a great phone and I'm sure that this bug will get fixed. I'm only marking the review with bad reviews to get the attention of Samsung and am only doing it here because tech support told me this is how a bug report should be filed...through a product review????
(chat ID LTK1125603648694X )
(chat ID LTK1125603648694X )
Cons: Poor quality, Not high def, Too big, Did not meet expectations, screen rotation bug
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on April 14, 2015
Posted by: Egnatz
from Tennessee, USA
Expertise:Intermediate
Really like this new edge! Easy to use, great features and design. However the "GORILLA GLASS" is not as strong as samsung advertises. I dropped mine, or it fell off my lap about a two foot drop and cracked the left edge. Its not very noticeable fortunatley but it is there. My case came a day too late...I did get the saphire black and it is actually more of a very dark blue.
Pros: Built-in speakers, Bright display, Realistic color
Cons: weak glass/screen
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US