Customer reviews from blackanddeckerappliances.com
2-Slice Extra-Wide-Slot Toaster - Black
Average customer rating
4.1
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
23
4 Stars
1
3 Stars
3
2 Stars
1
1 Star
5
77%of customers recommend this product.
(
23 out of
30)
Customer Reviews for 2-Slice Extra-Wide-Slot Toaster - Black
Customer Rating
1
Uneven toasting
on January 3, 2017
Posted by: Winter
from Wisconsin, United States
Gender:Female
This toaster was purchased as a gift to replace a toaster that was toasting darker on one side of the bread than the other. This toaster is even worse; burns one side while the other side is lightly golden. It is a disappointment. In addition the dial's number setting is very difficult to read.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 5, 2017
Thank you for offering your feedback regarding your Black+Decker TR3500SD. I’m sorry to hear that you’ve been frustrated with your toaster’s results. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
fast but thats it
on February 14, 2019
Posted by: jeas
from wyoming
Gender:Female
bought this toaster on the comments on how good it was so I bought one it does toast fast which is very nice but ours toast normal on one side an the other side has to be turned around in toaster an toasted again it doesnt toast on the one side
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 15, 2019
Thank you for offering your feedback regarding your Black+Decker TR3500SD. I’m sorry to hear about the trouble you’ve experienced with your toaster's results. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your toaster has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great product
on March 17, 2017
Posted by: Jade
from Florida, United States
Gender:Female
[This review was collected as part of a promotion.] I love this toaster it works so much effective than my older one toasts equally; does not burn my food and works and looks great
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Easy
on July 6, 2018
Posted by: Aneesa
from Orlando fl
Gender:Female
[This review was collected as part of a promotion.] Used this while at school and loved it. Took less space
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Disappointed
on March 12, 2025
Posted by: Kevtile
from Fremont IN
Gender:Male
Brand new out of the box it doesn't work correctly.
Each side of the toaster only browns one side. Turn the heat up and black on one side and just starts browning the other side.
Each side of the toaster only browns one side. Turn the heat up and black on one side and just starts browning the other side.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, March 13, 2025
Thank you for offering your feedback regarding your Black+Decker 2-Slice Toaster. I’m sorry to hear of the experience you're having with your toaster. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your toaster has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
not good
on January 30, 2015
Posted by: Momof5
from MO
Gender:Female
The toaster does toast fast but when you try to toast a slice of bread it leaves the bottom 1/8 inch not toasted.
My guess is that is is not deep enough to toast the bread evenly. Very disappointed.
If I would have bought it myself I would have returned it.
But it was a gift.
My guess is that is is not deep enough to toast the bread evenly. Very disappointed.
If I would have bought it myself I would have returned it.
But it was a gift.
Sorry Black and Decker I am afraid you failed on this one.
model #TR3500SD
model #TR3500SD
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great Toaster
on July 28, 2016
Posted by: tall2kewl1
from Alabama, United States
Gender:Female
[This review was collected as part of a promotion.] I'm so happy about this toaster, this toaster cuts my time in the kitchen when cooking for the family. This toaster is fast, has numerous settings and does the job extremely well. I will recommend this to family and friends. This is as good as a lot of commercial grade toasters. Very pleased with it!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
2-Slice toaster
on August 24, 2016
Posted by: eastfsm
[This review was collected as part of a promotion.] I received this toaster and its way better than the one I had. I love that I can toast a bagel and frozen items all in one.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com