Customer reviews from Samsung US
Samsung - Galaxy S6 4G with 128GB Memory Cell Phone - Black Sapphire (AT&T)
Average customer rating
4.6
(2,569 Reviews)
Rating breakdown 2,569 reviews
5 Stars
1,804
4 Stars
597
3 Stars
87
2 Stars
32
1 Star
49
94%of customers recommend this product.
(
2,384 out of
2,536)
Customer Reviews for Samsung - Galaxy S6 4G with 128GB Memory Cell Phone - Black Sapphire (AT&T)
Customer Rating
4
Really enjoy using the S6
on June 3, 2017
Posted by: cerferPerry
from Austin, TX
Expertise:Intermediate
The new operating system (OS) upgrade in May 2017 solved the battery problems I had been having. It now charges faster and holds the charge much longer. All the features are great.
Pros: Bright display, Realistic color, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Stupid Senseless Android OS Updates
on June 3, 2017
Posted by: gvp94087
from Sunnyvale, CA
Expertise:Expert
Phone is nice, but hampered by stupid and useless Android OS updated. The latest, version 7, added multiple confirmations to delete a text message and add/edit a contact. Plus, everything is now just a little slower. Who vets this stuff? Software updates are supposed to correct problems and add value, not add time and complexity.
Cons: Did not meet expectations, stupid os updates
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on June 6, 2017
Posted by: themilkman06
Expertise:Intermediate
I love the look, speed, and features of the phone.
The only thing I can complain about is it does get a bit hot when you have an app in the background running but I try to keep the open and active apps to a minimum and it's not really an issue since this happens to most phones.
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
This phone froze up
on June 7, 2017
Posted by: Shopper4phones
from California, USA
Expertise:Intermediate
This phone froze up within the first 60 days that I had it and could not be repaired. I therefore lost all of my contacts. Luckily I had my pictures on a cloud. Lesson learned always keep you old phone if it is still working and always back up onto a cloud.
Pros: Realistic color, Inexpensive, Lightweight
Cons: Did not meet expectations, Poor quality, it froze up within the first 60 dats of usage.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
This product has major power problems!
on June 8, 2017
Posted by: Ryno13
from Panama city .fl
Expertise:Intermediate
I've had my S6 for just about a year now and it was great until about a month ago when I started noticing that it wasn't charging properly.I would have it plugged in the charger and its battery would still be decreasing. I would have to turn it off just to charge it and even then it took forever to chsrge. Now it doesn't even turn on! Just a light in the upper left hand corner that won't turn off. Please help!
Pros: Bright display, Realistic color, Lightweight, Built-in speakers
Cons: power problems and no sd card !
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Nice
on June 8, 2017
Posted by: bhoyjc
from ny ny
Nice phone what else can i say experience samsung phones are good maybe recommended to everyone
Pros: Realistic color
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
This phone is the worst
on December 4, 2017
Posted by: Anonymous
from NY
Expertise:Intermediate
Doesn't update email. Doesn't hold a charge you can never silence the key pad. I literally can go on and on about this sad excuse for a phone what a disappointment.
Pros: none
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Bad phone
on January 8, 2018
Posted by: Gabie
from San Antonio
Expertise:Intermediate
My phone heats up way to much I feel like it's going to catch fire and goes through the battery so quickly I charge it about 5 or 6 times a day
Pros: Bright display
Cons: Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Written by a customer while visiting Samsung US