Customer reviews from Samsung US
Samsung - Galaxy S6 4G with 128GB Memory Cell Phone - Black Sapphire (AT&T)
Average customer rating
4.6
(2,569 Reviews)
Rating breakdown 2,569 reviews
5 Stars
1,804
4 Stars
597
3 Stars
87
2 Stars
32
1 Star
49
94%of customers recommend this product.
(
2,384 out of
2,536)
Customer Reviews for Samsung - Galaxy S6 4G with 128GB Memory Cell Phone - Black Sapphire (AT&T)
Customer Rating
4
glass Screen
on January 5, 2017
Posted by: Msldb
Expertise:Intermediate
great phone with great features. The only con I have so far---I have hade the phone for 4 days and the screen chipped and cracked. I didn't drop it, I think I may have sat it down to hard on my marble top counter, that's the only thing I can think that may have happened. I just think the glass is to fragile.
My case is in the mail!
My case is in the mail!
Pros: Bright display, Realistic color, Lightweight, Built-in speakers
Cons: glass to fragile
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Product Features
on January 9, 2017
Posted by: Anonymous
from California
Expertise:Expert
Great feature and has good performance.
Nice Slick design but fragile.
Enjoying it now.
Nice Slick design but fragile.
Enjoying it now.
Pros: Bright display, Realistic color, Lightweight, Built-in speakers
Cons: expensive, fragile design
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Focused too much on the design and not on the hardware inside
on January 9, 2017
Posted by: MusicLover01
from Ohio, USA
Expertise:Intermediate
The phone is beautiful, and I love the camera. Everything about it is sophisticated in general and the design is magnificent, but the hardware is lacking. My phone crashes unexpectedly all of the time (my apps, usually, which doesn't happen to an old smart phone I have that's a different brand), the battery runs out incredibly quick (I powered off my phone - I held the off button and manually shut it off - at 95%, and when I turned it back on it was at 75%, I had had it off for all of 30 minutes) and there is this weird glitch where it'll turn on and off continuously for sometimes up to 10 or 15 minutes (it's very weird and I can't do anything to stop it, and it happens often and completely unprovoked). I always have my phone on the lowest screen brightness, but now I have to keep it on low battery powered mode all of the time just so I can keep my battery up during school. I've had this phone for all of ten months, and I've never downloaded any apps that could've effected the hardware at all. My phone also had this weird episode one morning where it turned off completely while it was charging, and It took me like 10 minutes to figure out how to turn it back on (and I did not turn it off, I woke up, thinking it would be charged for me to go to school, and it had turned off at 70% on its own) And, yes, I know that there is a factory reset, and no, I haven't tried it, but the point is, I shouldn't have to.
And it's not just this model either, other friends I have who own other Samsung products have the same problem. My friend's sister has the Samsung galaxy S5 and her phone does the exact same thing as mine, then another friend of mine has a Samsung (I'm not too sure what design it is, but it's not a 6, i'm pretty sure it's one of the notes) has the same glitches and problems.
Pros: Bright display, Realistic color, Lightweight, Built-in speakers, beautiful design
Cons: Did not meet expectations, low battery power, too many glitches, crashes too often
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
I like my phone's features
on January 15, 2017
Posted by: SonySC
from California, USA
Expertise:Intermediate
This phone is easier to use than my two previous smart phones , both HTC ONEM8GRY.
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
Cons: non expandable memory
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on January 23, 2017
Posted by: A2mi
from Cali
Expertise:Intermediate
Both breaks easy freezes up glitches alot sound isn't the best
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Battery
on February 2, 2017
Posted by: Coffeeluv
from Charlotte, NC
Expertise:Intermediate
I love my phone but unfortunately I always have to have a charger with me. Before I got the S6, I had a S4 mini, and all my friends jave iphones. Compared to apple customers I am not as satisfied because the battery life really is problem.
Pros: Bright display, Realistic color
Cons: short battery life
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
None
on February 2, 2017
Posted by: Theboy2
from Elizabeth NJ
Expertise:Expert
The service in very poor quality very unsatisfied the quality is not fast very slow
Pros: Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible
on February 3, 2017
Posted by: SaddenedMember
from Tn
Expertise:Intermediate
From the jump this phone has been a menace to my daily life. The only good thing about this phone is that I can check my email, take somewhat good pictures, and play games. This phone overheat, it shuts off by itself, sometimes it doesn't even let me answer phone, when I turn the screen on to open my phone the screen shuts off. I had to get our new phone of the same kind, but it still have the same problem. It would be better to downgrade or upgrade, because this phone is terrible.
Pros: Durable, Lightweight, Built-in speakers
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Written by a customer while visiting Samsung US