Customer reviews from Samsung US
Samsung - Galaxy S6 4G with 128GB Memory Cell Phone - Black Sapphire (AT&T)
Average customer rating
4.6
(2,569 Reviews)
Rating breakdown 2,569 reviews
5 Stars
1,804
4 Stars
597
3 Stars
87
2 Stars
32
1 Star
49
94%of customers recommend this product.
(
2,384 out of
2,536)
Customer Reviews for Samsung - Galaxy S6 4G with 128GB Memory Cell Phone - Black Sapphire (AT&T)
Customer Rating
1
Too fragile and the new bells and whistles drown out the old
on July 19, 2016
Posted by: drpa
from Providence, RI, USA
Expertise:Intermediate
I had to replace, a lost, sturdy , dropped many times, 'wet paper towel wiped off the rubbery screen protector maybe once a week’, adequate, 4 + year old Galaxy 4. You would have had to pry it out of my hands if not lost - because my stomach turns at the thought of a new device and what will follow. These are not shiny new toys - they are -burdens.
Got a S6 - Granted the service provider where I purchased, misrepresented it and the value and effect of the screen protector, never mentioned an alternative insurance thru Samsung. Only after the screen broke from minor trauma, 3 days later -- THEN I was told--chastised ! " very fragile" " screen protector prevents smudges" , so fragile "really has to have" a 'full case, - with a back' because the back is glass". From what I can see on line, salesman may have been correct that the Sport not much more resistant to breakage.
What difference does it make if its 'pretty' -or Pearl- which I chose because it is hard to find, the black cell, along with the black house phones , black remotes . Super sleek design equals slippery. I am convinced what I have is Cinderella's glass slipper and it will only be safe in a full metal jacket, on a pillow, at home!
When one can see a whole new mini industry emerging - for phones from you and your competitors, specifically and only, to " replace broken cell phone screens"
- That should tell everyone, something .
- That should tell everyone, something .
Adding features, most of which few need or want, and can't easily remove or hide, makes it increasing it difficult to find what one wants, including --basics-like, the microphone. Had to add an ap to mute - and it doesn’t work as well as the ap had to add to the last one ! Getting the phone recognized by my PC was a 2 hour 2 tech ordeal because one has to get to: find about device , builder and tap 7 times to become a developer - to see and be able to access USB connection. Not in the manual . Ridiculous. This is a interconnected problem - THE INDUSTRY has decided, customers don't need to personally, back up, their own phone, on their own PC. And you can't back up much of the phone-phone part .
Same complaint as the Galaxy 4, I got mainly, as a phone, and just like the Galaxy 4- it's a lousy phone. You changed where missed call notifications are. Can't hear voice mail unless on speaker -one would think a complaint on line since 2013 would be a quick support call, not 90 mintues, to get fixed - and the fix lasted for 2 hours.
Pros: Bright display, Realistic color
Cons: Did not meet expectations, Poor quality, fragile, slippery, manual inadequate, support poor
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone. Love it
on July 19, 2016
Posted by: Mmagu1
from New Jersey
Expertise:Intermediate
One of the best phone in the market right now. The only thing missing is the water resistance feature.
Pros: Bright display, Durable, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy 6 beats iphone 6 in all features
on July 20, 2016
Posted by: LUVGAL6
from Scottsdale, AZ, USA
Expertise:Intermediate
I compared the galaxy 6 with the iPhone 6 in all features, performance design elegance and easy to use and the Galaxy 6 I equal if not better than the IPhone6. I highly recommend it to friends and family.
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
Cons: none
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the color
on July 20, 2016
Posted by: Mar2cie
from Fort worth
Expertise:Intermediate
I am very pleased. It is fast and friendly to use.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My life
on July 20, 2016
Posted by: Kahrma
from Mobile,AL
Expertise:Expert
My phone is virtually my life so with my new Samsung I can have a full complete life and have so many great features and so many other apps and I love the storage space to it because I'm a picture and video junkie and I have all this floor space I need for my stuff so HORRAH!! to the Samsung Galaxy S6
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This is a good phone
on July 22, 2016
Posted by: wildfire1014
from Los Angeles, CA, USA
Expertise:Intermediate
This is overall a very good. The camera is great and easy to use. The voice quality is very good, and I like the option to increase the volume when the speaker phone is on. The one thing that does happen is more then once when I dial someone the call will not connect. It will show dialing on the screen, then the call will discount.
I hate to admit it i have dropped the phone a couple of times and happy to say that the phone is still working and the screen doesn't show any signs of cracks.
I hate to admit it i have dropped the phone a couple of times and happy to say that the phone is still working and the screen doesn't show any signs of cracks.
Pros: Bright display, Realistic color, Durable, Built-in speakers
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
One of the better phones ever!!!
on July 25, 2016
Posted by: Galaxy89
The galaxy s6 it's like a piece of future with its new design and amazing amount of app to do almost everything
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Bad design
on July 25, 2016
Posted by: Joce9797
from Tucson Az
Expertise:Expert
This phone is pretty decent the software is good.I don't like the fact that the battery dosent last long. The phone also heats up which is a bad for electronics .the speaker is nice and loud tower I believe it is poorly placed. And lastly the phone is way to fragile I have had to replace my LCD twice costing me about the price of the phone.
Pros: Bright display, Lightweight, Built-in speakers
Cons: Did not meet expectations, Poor quality, fragile, heats up, battery length, cannot add removable storage
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Written by a customer while visiting Samsung US