Customer reviews from geappliances.com
30" Built-In Trim Kit for Select GE Microwaves - Stainless Steel
Average customer rating
1.3
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
8
12%of customers recommend this product.
(
1 out of
8)
Customer Reviews for 30" Built-In Trim Kit for Select GE Microwaves - Stainless Steel
Customer Rating
1
Frame is broken 2.5 years after purchase
on May 24, 2025
Posted by: Denis63
from Hillsdale, NJ
We are a GE family, all of our kitchen and laundry appliances are GE, so when it was time for new microwave and trim we naturally went backto GE. We purchased the trim kit in 2022 and today discovered the bottom plastic where the screw is has broken apart abd now the whole kit needs to be replaced. It seems this is manufacturing defect given all the similar reviews. Very disappointing.
No, I would not recommend this to a friend.
Response from geappliances.comBy Tierra, GE_Appliances, May 28, 2025
We'd like to assist you with your microwave trim kit. Expect an email from one of our team members soon to gather further information. Please reply when you can.
Written by a customer while visiting geappliances.com
Customer Rating
1
this is a poorly designed product
on May 13, 2025
Posted by: i wish i were not annoyed
from CA
this trim kit breaks. i should not have to replace due to poor plastic design. there is also no adjustability in angle of screw which means one cannot adapt to conditions of cabinet cut out. do better ge.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, May 15, 2025
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Do NOT Buy This Kit
on February 8, 2025
Posted by: RichardAHS
from Jackson, Georgia
This trim frame does not fit my GE MWO. The specifications that are not printed on this page do not help at all? Why can't GE list their dimensions so that someone can byt the right product the first time? It is very foolish to have to buy things without knowing they will fit?
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, February 11, 2025
Our trim kits are not universal and are designed to be used with specific microwave models. We recommend getting in touch with our Parts Team directly with your model and serial number for assistance in finding the compatible kit. They can be reached at 1-877-959-8688.
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality microwave trim kit
on August 16, 2024
Posted by: Nicole B76
from Phillipsburg NJ
I have experienced the same issue as other reviewers. I am on my second trim kit in just 2 years. I called and was told there isn’t another comparable trim kit with better quality, so I am stuck purchasing yet another one that will probably break again.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, August 19, 2024
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Didn't fit
on February 1, 2023
Posted by: dp42
Warner Stellian sold us this trim kit and microwave and although they had all dimensions it was too short. Now I am stuck with a trim kit because they won't return.
No, I would not recommend this to a friend.
Response from geappliances.comBy GE Appliances, February 2, 2023
Hey there - We hope you've been doing well. Thank you for getting in touch and letting us know about your experience.
We're so sorry to hear about the trim kit not fitting your microwave, that can definitely be more than frustrating to deal with. Our trim kits only can fit certain models, as they are not universal. We again apologize for the trouble this has caused.
Stay safe out there.
Jonathon@GEA
We're so sorry to hear about the trim kit not fitting your microwave, that can definitely be more than frustrating to deal with. Our trim kits only can fit certain models, as they are not universal. We again apologize for the trouble this has caused.
Stay safe out there.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
pick something else
on May 23, 2021
Posted by: ejao
from Chic
Looks cheap, plastic looking and did not come with installation instructions or the screws
Features
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances , May 24, 2021
Hi, Thanks for your review. We're so sorry to hear your trim kit did not come with the installation instructions and understand how this would be very frustrating. Here is a link for the instructions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40698-1.pdf
To obtain the missing screws, please call our GE Parts Team at 1-877-959-8688 or order online at: https://www.geapplianceparts.com/store/
We'll be happy to share your comments about the appearance of the trim kit with our microwave team. Thanks for choosing GE Appliances! - Sharon@GEA
To obtain the missing screws, please call our GE Parts Team at 1-877-959-8688 or order online at: https://www.geapplianceparts.com/store/
We'll be happy to share your comments about the appearance of the trim kit with our microwave team. Thanks for choosing GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Breaks with Normal Usage
on February 4, 2021
Posted by: djoyner4517
from Raleigh, NC
Just like the other reviewer, found this trim kit breaks with regular usage. In the last 3-6 months I noticed the top of this trim kit had cracked on each side. Today when opening the microwave door the top of the kit came completely loose as well as the bottom, left hand side. Really disappointed as it's less than 2 years old and when it broke it damaged my cabinets so not only will I have to replace the kit, I will also have to pay for the cabinet repair. I have contacted GE and hope they will remedy this as there seems to be an issue with this product.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, March 25, 2021
Hi djoyner4517, we're terribly sorry to see what happened with your trim kit. We can imagine how disappointing this is for you so we're glad to see a representative from our team has gotten in touch and reimbursed you.
We're wishing you the best and we're happy to have you in our GE Appliances family.
Guy@GEA
We're wishing you the best and we're happy to have you in our GE Appliances family.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Gives microwave a "built in" appearance
on March 10, 2020
Posted by: Monorail Enthusiast
from Colorado Springs
We like the final result. The frame is a little more plastic than I expected. You do get a base piece with the unit to keep the correct ventilation for the microwave. I would have liked to have seen a tighter fit around the frame to the microwave. Still,very happy with the look.
I would recommend this to a friend!
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com