Customer reviews from whirlpool.com
Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
71
4 Stars
41
3 Stars
27
2 Stars
2
1 Star
12
78%of customers recommend this product.
(
108 out of
138)
Customer Reviews for Whirlpool - 18.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
3
Not sure yet
on July 4, 2019
Posted by: Chief3141
from Beltsville Md
Gender:Male
I purchase end of June 2019 first few days all seemed ok but now everything on the lower shelves keep freezing. We have adjusted temperatures and made sure vents are not blocked. Just looking for some advise
Written by a customer while visiting whirlpool.com
Customer Rating
1
Whirlpool 30 inch top freezer
on February 5, 2016
Posted by: Anonymous
from Philadelphia, Pa.
Bought it three days ago and it's been blowing cold air into my kitchen and dining room ever since I got it. I have a service call in already. I also had to put the only 3 settings temperature on high to get to a safe refrigerator temperature. This fridge is horrible. Don't buy it.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Posted by: Debi
from Little Rock
Verified Purchase:Yes
We had power outage. My brother loaned us a generator. A surge caused our refrigerator to go out. We didn't have a lot of time to shop. We found this at the very first store we went to. It was a good price so we loaded it up and brought it home! It has no handles in the front and I love that. I am very happy with it so far. I have one question...there is clear plastic on all the stainless steel parts...some of it is peeling off. Should I take it off????
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Everything is freezing
on December 29, 2017
Posted by: FrozenFruit
from Wisconsin, United States
Gender:Female
We bought this fridge a month ago and the temperature settings are terrible. It's either too cold and freezing/ruining all of our fresh produce or not cold enough so that freezer items are not fully frozen. I would not recommend.
No, I would not recommend this to a friend.
Response from whirlpool.comBy bristsn, social media , January 4, 2018
Thank you for your review, FrozenFruit .
We are sorry to learn of the concern you expressed regarding your refrigerator. I would like to inquire further about your review with you. Please respond back to this email address Whirlpool_Reviews@Whirlpool.com with your name, user ID#202164239 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. I look forward to your reply. Thank you.
We are sorry to learn of the concern you expressed regarding your refrigerator. I would like to inquire further about your review with you. Please respond back to this email address Whirlpool_Reviews@Whirlpool.com with your name, user ID#202164239 used for the review, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. I look forward to your reply. Thank you.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Great Ice Maker.
on April 22, 2018
Posted by: FloM
from Dayton, Ohio
Gender:Female
[This review was collected as part of a promotion.] Enjoying the Ice maker. Inside of the refrigerator is made for short people. And there is no lunch meat drawer.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
the worst ice maker
on August 17, 2018
Posted by: Lindasnew
from Fellsmere, FL
Gender:Female
the ice bin does not even fit against the back of refrigerator and Ice goes all over the place. they need econfigure the ice bin. we turned the refrigerator down and everything still ices up
No, I would not recommend this to a friend.
Response from whirlpool.comBy quinnm2, Social Care, August 22, 2018
Dear Lindasnew:
Thank you for your review.
We are sorry to hear of your Refrigerator concerns. We would like to inquire further about your review with you. If you are still in need of assistance, please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, your user ID Lindasnew, Review ID Number 210050068, phone number, street address, zip code, model & serial number, date of purchase on the appliance, along with a brief description of the issue at hand.
We look forward to your reply.
Thank you,
Whirlpool® Social Care
Thank you for your review.
We are sorry to hear of your Refrigerator concerns. We would like to inquire further about your review with you. If you are still in need of assistance, please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, your user ID Lindasnew, Review ID Number 210050068, phone number, street address, zip code, model & serial number, date of purchase on the appliance, along with a brief description of the issue at hand.
We look forward to your reply.
Thank you,
Whirlpool® Social Care
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst ever
on September 13, 2018
Posted by: Lenny 47
from Lyman, Maine
Gender:Male
Bought one 21 months ago. I've had 50 year old fridges that performed and cooled better. If the freezer was cold then the fridge wasn't and vice versa. Temp controls were difficult to understand. Finally gave up and bought a new Fridgedaire a day ago, and my wife, daughter, and I all like it. As for the Whirlpool, I've donated it to Carnival Cruise line for use as an anchor.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Turnep3, Social Care, September 14, 2018
Thank you for your review.
We would love to further assist you with your review. Please respond back to this email address, Whirlpool_Digital@Whirlpool.com with your name, Review ID number (210841015), phone number, street address and, model/serial. We look forward to your reply.
Thank you,
Patrick
Whirlpool Social Care
We would love to further assist you with your review. Please respond back to this email address, Whirlpool_Digital@Whirlpool.com with your name, Review ID number (210841015), phone number, street address and, model/serial. We look forward to your reply.
Thank you,
Patrick
Whirlpool Social Care
Written by a customer while visiting whirlpool.com
Customer Rating
4
Just a refrigerator
on February 25, 2017
Posted by: Cold food fan
from Illinois
[This review was collected as part of a promotion.] It's what I wanted, good size, not expensive. I like that it only has 2 drawers that way the shelves have more available space. I like that there are compartments in the door. I'm not trying to impress anyone with how much I spent on a refrigerator or how fancy it looks. I want a product that will last. The shortcoming is the little shelf that holds the tray for ice. It should really have a full width shelf so items aren't just piled on top of each other. That way I wouldn't have had to cut the shelf I saved from the old non working refrigerator down one inch so it would fit on the slots that are already in the freezer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com