Customer reviews from bose.com
Lifestyle SoundTouch 135 Entertainment System
Average customer rating
3.8
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
1
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for Lifestyle SoundTouch 135 Entertainment System
Customer Rating
5
Superb feature
on February 6, 2016
Posted by: Teju
Gender:Male
I just got the home theatre. Lifestyle 135 . The demo at store outlet blew me off my seat and I did not even bother to look at the cost of what I m buying .... I still can't believe only 1 soundbar and such an amazing sound effect. I am sure that no one would be disappointed.
Written by a customer while visiting bose.com
Customer Rating
3
NICE WHEN IT WORKS RIGHT!
on February 11, 2016
Posted by: mcobob
Gender:Male
I have had the Bose LS 135 II for almost two years. The system is great when it works right. Every once in a while the cable box selection comes up on the screen saying the signal is to low and needs to be adjusted and there is no picture or sound. I have messed with the cables removed the cable box from the system and reinstalled it and many other fixes that sometimes work and sometimes not. It is becoming annoying since there is no one way that seems to fix the problem and I can't adjust the video signal from the cable box.
Response from bose.comBy Gary, Bose Service, February 16, 2016
Hello mcobob,
Thank you for taking the time to share your thorough comments about the Lifestyle 135II. We're sorry to learn of the disappointing usability experience and would like to help you enjoy the system.
When you are at home, please contact our technical service team at 1-800-379-2073 for assistance. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST. We're here to help!
Thank you for taking the time to share your thorough comments about the Lifestyle 135II. We're sorry to learn of the disappointing usability experience and would like to help you enjoy the system.
When you are at home, please contact our technical service team at 1-800-379-2073 for assistance. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST. We're here to help!
Written by a customer while visiting bose.com
Customer Rating
4
Great Sound but missing some standard features
on January 9, 2016
Posted by: Bose Junkie
Gender:Male
The system sounds great. One of the best features of the system is the universal remote. It works with practically any device in your entertainment system. It lacks some HDMI inputs (only three) for a system that is supposed to be your media hub.
Major complaint is the lack of built in wi-fi and bluetooth. The system comes with a wifi adapter but if you want bluetooth you have to shell out more money. It would be nice if you could integrate the usage of Bose headphones, for those times when the family is asleep.
Overall we love our system but the interface seems a little outdated.
Response from bose.comBy Ryan, Bose Service, January 13, 2016
We appreciate your purchase of the 135 system. Your feedback on the sound quality and flexibility of the universal remote is great to hear.
This system does have a headphones jack and Bluetooth capabilities and we can explain how to access those. The headphone jack is the 1/8-inch headphone jack on the front of the control console. Keep in mind, connecting headphones does mute the speakers but it sounds like that is your intention here for usage late at night.
Here are the steps for Bluetooth pairing from the SoundTouch app:
1. In the SoundTouch app, choose EXPLORE > SETTINGS > System settings.
2. Choose the Bluetooth-enabled SoundTouch system from the list of systems on the network. The details screen for that system appears.
3. Choose "Bluetooth" from the system details screen.
4. Choose "PAIR" next to "PAIR NEW DEVICE." The app shows at the top of the app showing the system is ready to pair. If the system has a display, its display will also show that it is ready to pair.
If you'd like help with Bluetooth pairing or have any other questions, always let us know. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM and on Sat., 9 AM – 7 PM ET.
This system does have a headphones jack and Bluetooth capabilities and we can explain how to access those. The headphone jack is the 1/8-inch headphone jack on the front of the control console. Keep in mind, connecting headphones does mute the speakers but it sounds like that is your intention here for usage late at night.
Here are the steps for Bluetooth pairing from the SoundTouch app:
1. In the SoundTouch app, choose EXPLORE > SETTINGS > System settings.
2. Choose the Bluetooth-enabled SoundTouch system from the list of systems on the network. The details screen for that system appears.
3. Choose "Bluetooth" from the system details screen.
4. Choose "PAIR" next to "PAIR NEW DEVICE." The app shows at the top of the app showing the system is ready to pair. If the system has a display, its display will also show that it is ready to pair.
If you'd like help with Bluetooth pairing or have any other questions, always let us know. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM and on Sat., 9 AM – 7 PM ET.
Written by a customer while visiting bose.com
Customer Rating
4
Great features, difficult to set up
on May 16, 2016
Posted by: BeardedMen
Gender:Male
I installed this system last weekend. We purchased it so we could put both the Bose console and all components behind a wall. It's nearly impossible to set up the system when it's not in the same room (no one at the store mentioned that) because you have to see the screen and respond. When you try to teach it remotes, sometimes it works other times it doesn't. Other universal remotes like Harmony allow you to insert brand and model numbers to determine how the universal remote should work, you have to "teach" it. When you try to manually select a remote standard brands such as Samsung were not in the list. It took 4 attempts to get it to learn my Tivo remote, 5 attempts to get it to learn Samsung TV remote and 3 attempts to get it to learn Samsung DVD player remote. A couple of times it got hung up while "processing". Once installed, it seems to work well and sounds great (other than it's inability to turn on and off TV with system if desired). Given the price point of these products they should be easy to set up. If you're not computer savvy I would stay away from purchasing this. Or purchase the speakers and select another universal remote rather than a system with a console.
Written by a customer while visiting bose.com
Customer Rating
4
Typical Bose sound
on September 4, 2016
Posted by: 3DbarA
This is a Great product, I have had mine now for about 8 months. I have noticed that in order to really get the theatre sound you need to turn the volume up loud, als the refresh rate is only a 60, so the night time scenes in the program are fuzzy. It is a great system though.
Written by a customer while visiting bose.com
Customer Rating
3
Lifestyle Soundtouch going to sleep
on July 5, 2016
Posted by: Mdebeff
Great sound but... When hooking top the system to PS4 and using headphones, the Soundtouch goes to sleep every 10min. How can you turn that feature off!!!! Had to disconnect it for now!
Response from bose.comBy Ryan, Bose Service, July 13, 2016
Thank you for reaching out to us. We are thrilled to hear that you love the sound. It's a great system and we'd love to learn more about the specifics of what you are describing.
Wireless technology can have a number of variables involved. We have a dedicated team for SoundTouch technology which will be able to help you resolve this. It is best to be home when you call to ensure that we identify all of your individual needs. You can reach our dedicated line for Soundtouch wireless specialists at 800-905-2156 and we’ll be able to help you with that.
Wireless technology can have a number of variables involved. We have a dedicated team for SoundTouch technology which will be able to help you resolve this. It is best to be home when you call to ensure that we identify all of your individual needs. You can reach our dedicated line for Soundtouch wireless specialists at 800-905-2156 and we’ll be able to help you with that.
Written by a customer while visiting bose.com