Customer reviews from totalwireless.com
Samsung - Galaxy S6 with 128GB Memory Cell Phone - Black Sapphire (Sprint)
Average customer rating
1.7
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
2
0%of customers recommend this product.
(
0 out of
3)
Customer Reviews for Samsung - Galaxy S6 with 128GB Memory Cell Phone - Black Sapphire (Sprint)
Customer Rating
1
For 2018 this phone is a pile of junk.
on March 16, 2018
Posted by: Michelle trans
from Washington State
Gender:Female
I bought this a week ago and it is impossible to get the android updated. Samsungs update center ALWAYS says that they are temporarily out of service and to come back later. Plus it runs buggy. I don't think this is the same quality as the ones made when the s6 was just released.
No, I would not recommend this to a friend.
Response from totalwireless.comBy Total Wireless, July 29, 2022
Hi this is Lea from Total Wireless. In case you need assistance, kindly contact us via this chat link https://www.totalwireless.com/contactus. We are open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Written by a customer while visiting totalwireless.com
Customer Rating
1
Over Heated
on April 15, 2018
Posted by: Jess
from Michigan
Gender:Female
Within a few days the phone was not functioning anymore.
No, I would not recommend this to a friend.
Written by a customer while visiting totalwireless.com
Customer Rating
3
Nice phone, but is limited to Android 5.02.
on May 27, 2018
Posted by: Volleyrat
Gender:Male
I like the phone but have issues with it being limited to Android 5.02. I found that some of the apps that I use could not be downloaded because of this. I also have concerns about security. Settings show that the Android security patch level is 2016-11-01. I will return it for a comparably priced iPhone 6.
No, I would not recommend this to a friend.
Response from totalwireless.comBy Total Wireless, May 28, 2018
Hi. This is Janet from Total Wireless. We're sorry to hear about your inconvenient experience in using one of our branded devices. If you are still willing to continue using this phone model, we can help you properly set up its Security Settings. We can also check what alternative options you have for you to be able to install your desired applications. Please chat with us at http://bit.ly/2lFFpmo. You can also use our self-service menu by simply texting the word HELP to 611611. Have a nice day.
Written by a customer while visiting totalwireless.com