Customer reviews from Samsung US
Samsung - Galaxy S6 with 128GB Memory Cell Phone - Black Sapphire (Sprint)
Average customer rating
4.6
(5,730 Reviews)
Rating breakdown 5,730 reviews
5 Stars
4,160
4 Stars
1,269
3 Stars
197
2 Stars
60
1 Star
44
95%of customers recommend this product.
(
5,378 out of
5,651)
Customer Reviews for Samsung - Galaxy S6 with 128GB Memory Cell Phone - Black Sapphire (Sprint)
Customer Rating
3
Touchscreen Is the pits
on July 2, 2018
Posted by: DDDuster
from Arizona, USA
Expertise:Intermediate
I'm on my third phone in 2 1/2 years. I'm tired of touching App Icons two or three times to open them. Same with typing, it's slow reacting to my touch and takes more than one attempt most of the time.
I went with the Tab A 10.1 to mount in my wall for use with my Smarthome Apps as well as for Audio and Visual control. Same thing, touching everything two or three times.
Battery life is short as well.
About ready to switch.
Pros: Realistic color
Cons: Did not meet expectations, touch screen works slowly, short battery life
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible battery life
on July 20, 2018
Posted by: sigi4ever
from West Palm Beach, FL
Expertise:Expert
Very disappointed with battery. I'm not a heavy phone user, most of the time the phone is laying on top of my desk at work or on the kitchen counter at home. I need to charge it 3 times/day.
I know it is my fault for not reading the specs carefully before buying the phone, but it was disappointing to realize that it does not support external microSD card.
Rated two stars instead of one because I like the bright display and the sensitivity of the touch screen. Also, cameras are above average. You get what you pay for, I guess.
I know it is my fault for not reading the specs carefully before buying the phone, but it was disappointing to realize that it does not support external microSD card.
Rated two stars instead of one because I like the bright display and the sensitivity of the touch screen. Also, cameras are above average. You get what you pay for, I guess.
Pros: Inexpensive, Bright display, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung s6
on July 19, 2018
Posted by: Bigmomma76
from Dubuque Iowa
It sucks I have had it for less than a month a I get very little service
Pros: Realistic color, Bright display, Lightweight, Built-in speakers
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Replacement phone they sent me has same problem
on September 12, 2018
Posted by: jeffbob9
Expertise:Intermediate
Replacement phone they sent me has same problem (keeps rebooting on its own)
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Great Phone, missing many key features
on September 30, 2018
Posted by: Kaiden A
Expertise:Intermediate
I got this phone not too long ago. It had an amazing camera, battery life was eh, and overall it was a good phone until I found out it was missing a few key features. Unlike the s5, I was shocked to find out it not only had no microSD slot, but had no water resistance rating. Due to that after an accident, my phone is now sitting in a container of rice for the next few days.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Battery
on December 22, 2018
Posted by: Red brick
from Savannah, Ga.
Expertise:Intermediate
I had to send my phone back, It would not keep a charge, and ran hot all the time.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 9, 2019
Posted by: duck
from Pa
Expertise:Intermediate
Loved this phone, I would definitely recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor service
on May 26, 2020
Posted by: Big red
I bought my new phone and three days later returned it due to the fact I took it back twice and sat on the phone for hours to try to get my new phone to work properly (it won’t send and receive texts) and couldn’t get anyone to help me so after the third and if run around returned it and still got docked with a restocking fee for a phone that wasn’t working since day one correctly
Went to an Apple and couldn’t be happier
Went to an Apple and couldn’t be happier
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Written by a customer while visiting Samsung US