Customer reviews from Samsung US
Samsung - Galaxy S6 with 128GB Memory Cell Phone - Black Sapphire (Sprint)
Average customer rating
4.6
(5,730 Reviews)
Rating breakdown 5,730 reviews
5 Stars
4,160
4 Stars
1,269
3 Stars
197
2 Stars
60
1 Star
44
95%of customers recommend this product.
(
5,378 out of
5,651)
Customer Reviews for Samsung - Galaxy S6 with 128GB Memory Cell Phone - Black Sapphire (Sprint)
Customer Rating
4
Good phone. Terrible battery.
on December 30, 2016
Posted by: Bkirk
from Ohio
Expertise:Intermediate
Great phone so far. Terrible battery life. If you do anything other than surf the web you can see your battery life drop like a countdown timer. Good thing for the fast charge feature. Nice camera. Easy to use and understand features. Small enough to fit in your pocket and large enough to enjoy. Nice bright screen.
Pros: Lightweight
Cons: Did not meet expectations, battery life
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Critical Review
on January 9, 2017
Posted by: pshaw13
from Chesapeake, VA
Expertise:Intermediate
The phone has sluggist performance.
You cannot remove the back of the phone to replace a battery.
Takes good pictures.
Pros: Realistic color, Durable, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on January 17, 2017
Posted by: ScottSpokane
from Spokane, Washington
Expertise:Expert
I have only 1 complaint... NO SD CARD SLOT. Really !!
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers, vr
Cons: no sd card slot
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
External memory
on February 10, 2017
Posted by: Patpat99
from Texarkana, TX
Expertise:Intermediate
This phone overall is the best samsung I've ever owned, however I'm still not very happy with the lack of memory (storage space).
Pros: Bright display, Durable, Lightweight, Built-in speakers
Cons: no external memory
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on February 21, 2017
Posted by: Bereamom143
from Ohio
Expertise:Expert
This phone is very easy to use. It's sound quality is good. And I feel it would be easy for someone who has never used a smartphone before, to figure out.
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Worst Internet in a Galaxy S series
on February 24, 2017
Posted by: Deb117
from Tucson, AZ, USA
Expertise:Intermediate
Prior to owning the S6, I also had an S3 & an S5, wonderful Internet service in my home, however the service for this one was horrid from the beginning. First I exchanged phone for a new one, same problem. Then contacted tech support, who stated after doing a review that out of over 130 tries my phone only "hooked" the internet 45 times. I also explained that I currently own a Verizon tablet which I can sit next to the S6 which has consistent 4G Internet service. They sent someone out to check the tower, said no problems there, & that I am only 2.4 miles from a 4G LTE tower. So as you can see, no other explanation other than the phone was not built for anyone who plans on using it outside central city areas. I have spoken with others who purchased this phone & live in the country, exact same problem. So if you never leave the city or use the Internet, it's a great phone - fast operating speed, gadgets, etc. However, if you're looking for normal, reliable use wherever you go...I would advise against it.
Pros: Bright display, Realistic color, Built-in speakers, fast
Cons: Did not meet expectations, Poor quality, poor internet service
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Overall a good phone
on March 1, 2017
Posted by: Lovedisappears
from Florida
I've had this phone for a year now, and have overall liked it. The only little issues I've had is that about 6 months ago, when charging, it says that I need to use the original charger and that it's not charging properly. Which I've been using. . So not sure what's up with that. The battery drains fairly fast. The day I first used it, it drained 10% in like 5 minutes. Now it last me a day.. Maybe from some of the apps I use.
But it's great overall and I'd recommend.
But it's great overall and I'd recommend.
Pros: Bright display, Realistic color, Durable
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on March 17, 2017
Posted by: Mikad85
from Chicago, Il
Expertise:Expert
I love my galaxy s6 because it has a lot a features. I had the s3, s4, s5 and now the s6 and I loved them all but the s6 has a few cons and the major one being battery life. The battery life with th s6 is the worst because it does not last a normal work day (8 hours) and I don't even be on my phone that much at work because I work the floor as they say in nursing. My second con is that it's not waterproof like we got with the s5. Other then those two cons I love everything else about the phone especially the split screen display. 4 1/2 starts.
Pros: Realistic color, Lightweight, Built-in speakers
Cons: battery life
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US