Customer reviews from crockpot-jcs.com
Crock-Pot - iStir Automatic Stirring 6.5-Qt. Slow Cooker - Stainless
Average customer rating
1.3 out of 5
1.3
(4 Reviews)
Open Ratings Snapshot
Rating breakdown 4 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
3
0%of customers recommend this product. 
(
0 out of 4
)
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Customer Reviews for Crock-Pot - iStir Automatic Stirring 6.5-Qt. Slow Cooker - Stainless
Customer Rating
1 out of 5
1
Ruined a whole batch of chilli
on February 3, 2019
Posted by: Ek81
from Vancouver
Gender:Female
Noticed a plastic kind of smell when turned on, used the plastic stir attachment (washed all pieces before using) completely ruined my superbowl chilli... Very happy I didn't throw out my old one!
No, I would not recommend this to a friend.
Response from crockpot-jcs.comBy Crock-Pot, Consumer Care, April 29, 2019
Thank you for bringing this to our attention. Our 6.5Qt. Oval Programmable Slow Cookers with iStir™ Stirring System are top performers and are very durable. We believe in the quality of all our appliances, and we will get this taken cared of. Our consumer care specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed. Thank you!
Written by a customer while visiting crockpot-jcs.com
Customer Rating
1 out of 5
1
Don’t work
on July 3, 2019
Posted by: Charlot1963
from Hearst, ON
Gender:Male
Bought this last year and made Christmas dinner with it and it run great. When I tried it this year the unit won’t even turn on, power light just flashes and won’t turn on
No, I would not recommend this to a friend.
Response from crockpot-jcs.comBy Crock-Pot, Consumer Care Team, August 5, 2019
We apologize for the inconvenience that the Crock-Pot® 6.5Qt. Oval Programmable Slow Cooker with iStir™ Stirring System has caused you. Here at Crock-Pot, we make our products with the highest quality materials and we expect them to work properly. Please allow us to turn this experience around and give us a call at our toll-free number 1-800-323-9519. For your convenience, our customer care team is available Mon-Fri 9am-6pm, EST. Thank you.
Written by a customer while visiting crockpot-jcs.com
Customer Rating
1 out of 5
1
bad taste
on November 30, 2016
Posted by: ekim
Gender:Male
I thought the self stirring would be a plus and it was but the taste the stir paddles leave behind is horrible. good idea, poor execution looking for a new pot.
No, I would not recommend this to a friend.
Response from crockpot-jcs.comBy Gregory, Consumer Care, December 1, 2016
Thank you for your feedback. We will forward your comments to our product team as we appreciate all concerns that are brought to our attention. Please call us so we can assist you at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crockpot-jcs.com
Customer Rating
2 out of 5
2
on April 29, 2020
Posted by: None000
from Ontario
Gender:Female
I have had this for about 2 years and never used the stir feature. My complaint is the regular handle for the lid doesn't lock in place well, because of this while it was being picked up by the lid the handle came off and the whole pot and lid dropped (while empty thankfully) and smashed the pot (causing minor cuts to the person this happened to). Unless a replacement pot can be found I will be unable to use the stir features. Also within the first couple of uses this pot had a couple of chips in the ceramic..
No, I would not recommend this to a friend.
Response from crockpot-jcs.comBy CrockPot Consumer Care, February 29, 2024
Hello!

We are sorry to hear about you experience with the lid handle detaching.
We will do our best to rectify this for you.

Kindly reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.

Thank you!
CrockPot® Consumer Care
Written by a customer while visiting crockpot-jcs.com