Customer reviews from Samsung US
Samsung - 65" Class (64-1/2" Diag.) - LED - 1080p - Smart - 3D - HDTV
Average customer rating
4.5
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
76
4 Stars
17
3 Stars
5
2 Stars
2
1 Star
4
91%of customers recommend this product.
(
92 out of
101)
Customer Reviews for Samsung - 65" Class (64-1/2" Diag.) - LED - 1080p - Smart - 3D - HDTV
Customer Rating
5
Great Tv
on June 13, 2014
Posted by: Ryne
from Wisconsin, USA
Expertise:Expert
Tv is great. Love the picture and features. Recently, the tv has started to flash green for a quick flash of a second. just started noticing this the last couple days. Hopefully the new FW update will fix this. Besides this issues, Tv has been perfect.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, picture
Cons: green screen flash
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
This TV keeps shuting off and restarting
on May 30, 2014
Posted by: vanguard
from Cary, NC, USA
Expertise:Intermediate
I have had this TV for a month. It started to shut off and restart itself. This happens every 2-3 minutes. I called for support and they tried a few things like going back to factory defaults and unplugging the TV for 20 minutes. Nothing worked. They gave me an appointment to fix the TV but it was almost a week from when I called. This is poor.
Cons: Poor quality, Did not meet expectations, keeps restarting every 2-3 minutes.
Features
4
Performance
1
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome overall.
on May 11, 2014
Posted by: trevster72
Expertise:Intermediate
I feel overall that the TV is awesome. I have only one "beef" and that is the wireless internet connection is not as stable as my prior Samsung Plasma TV in the same spot. I have invested in a wireless repeater to extend range for some improvement, but still had a better netflix experience with the prior plasma TV in that same spot (without a repeater). Anyway, willing to overlook this because of having other DVD internet connections to resort to if TV is problematic at any given moment. Still pleased overall and will continue to look for ways to improve wireless connections.
Pros: Bright display, Realistic color, Lightweight, menus, updated universal remote
Cons: wireless weak in my situation.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
So far not impressed
on May 11, 2014
Posted by: 2sad
from Fort Lauderdale, FL, USA
Expertise:Intermediate
I have looked forward to this TV for some time. Got it a few weeks ago and the bluetooth stopped working. They are sending out a repair person. Until then smart remote will not work and neither will my new HW-H550 Soundbar without wires. I have never had a Smart TV before but if they are all this slow and apps crashing I don't care to have one again. The Picture is very good, the rest is junk!
Pros: Bright display, Realistic color, Lightweight, picture, looks
Cons: Poor quality, Did not meet expectations, very very slow smart hub, service is the same as the cheap brands
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on May 9, 2014
Posted by: SirBandit2
from Northern California
Expertise:Intermediate
This TV is everything I hoped it would be. I did over two months of research before deciding to buy this TV and my purchase was influenced by all the other great reviews I read . I went to the store to look at this TV and the 8000 series. After seeing both playing I decided I did not like the curved screen of the 8000, nothing wrong with it just a personal preference. This TV is amazing, great picture not sure about sound because I have it hooked to a 330 watt surround sound system and have never listened to it without it. My research made it clear that Samsung was the only manufacturer I would consider
Pros: Bright display, Realistic color, Lightweight
Cons: none
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic TV, Happy overall
on May 8, 2014
Posted by: jike
from Maryland
Expertise:Intermediate
It's been a week since I've had the TV. I bought the 65 inches, and so far I'm very impressed with the clarity of the screen. It is amazing. I'm never going to a theatre again to watch a movie. This TV is all I need. For those of you in doubt as to how good the 3D is, it's just like the theatre, or probably even better. It comes with two glasses which more than suffice my needs.
The Good
1. Stunning clarity
2. Great 3D
3. Big selection of smart tv apps
4. Smart Remote is well..phenomenal !! It's really amazing
5. The sound - you don't really need a sound bar in a moderate sized room
6. The looks - Great design. A lot of people who saw it, were impressed even when I hadn't turned on the TV
7. The weight - Extremely light. The whole package probably weighed less than 50 lbs. Really small footprint. Love it. Also makes it easy to assemble and hook up alone
1. Stunning clarity
2. Great 3D
3. Big selection of smart tv apps
4. Smart Remote is well..phenomenal !! It's really amazing
5. The sound - you don't really need a sound bar in a moderate sized room
6. The looks - Great design. A lot of people who saw it, were impressed even when I hadn't turned on the TV
7. The weight - Extremely light. The whole package probably weighed less than 50 lbs. Really small footprint. Love it. Also makes it easy to assemble and hook up alone
The not so good
Well, nothing really was a dealbreaker for me. I'm extremely happy with my purchase. But here are a few things I would think could use a little more work
1. The firmware - I have not been able to upgrade my firmware so far, even though it shows one upgrade available. Auto-upgrade doesn't work either. I get an error 800 when I try manually. Not sure why. It doesn't bother me much, but still
2. Some of the Smart TV apps exit to the TV automatically while I'm watching, or hang every now and then and then I have to turn off and turn the tv on again to be able to operate. Not sure if its a bug from Samsung or the app makers.
3. Lack of a remote keyboard - There's so much typing needed to search for a movie on the apps, a keyboard remote would've been nice with the TV. Downloaded the Samsung Smart View app on the iphone and it shows my TV but will not connect. Not sure why. The only option is to buy a Bluetooth keyboard.
2. Some of the Smart TV apps exit to the TV automatically while I'm watching, or hang every now and then and then I have to turn off and turn the tv on again to be able to operate. Not sure if its a bug from Samsung or the app makers.
3. Lack of a remote keyboard - There's so much typing needed to search for a movie on the apps, a keyboard remote would've been nice with the TV. Downloaded the Samsung Smart View app on the iphone and it shows my TV but will not connect. Not sure why. The only option is to buy a Bluetooth keyboard.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, great 3d, smart remote, looks awesome
Cons: glitchy firmware, lack of a keyboard app, cannot hookup wifi keyboard
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME
on May 5, 2014
Posted by: DfwSky
from Fort Worth, TX
Expertise:Intermediate
Spent yome shopping various models, but as always Samsung hit another Grand Slam with this model. Simple interface, fantastic pictures, love it!
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice TV but lacking multi-player gaming mode (or support documentation) via 3D
on April 20, 2014
Posted by: TomRFromFL
from Florida, USA
Expertise:Intermediate
I have had this TV for a bit over a week. The picture is crystal clear and very nice. I am disappointed that either there is no multi-player gaming feature available or nobody knows about it. There are options in the 3D menu that look like they are intended for multi-player gaming (two horizontal images, two vertical images). And they half work like such a feature is described elsewhere - each eye of the included glasses show either player 1 or player 2 in full screen. But there is neither mention of game-compatible glasses anywhere nor any settings that appear to allow the included glasses to function in left/left or right/right mode.
Without the gaming feature I consider the set just above average overall. My best guess is that it's an incomplete feature but it needs to be finished.
Pros: Bright display, Realistic color
Cons: Did not meet expectations, no multi-player gaming feature
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US