Customer reviews from geappliances.com
GE - 7.8 Cu. Ft. 14-Cycle Electric Dryer with Steam - White
Average customer rating
4.5
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
29
4 Stars
8
3 Stars
3
2 Stars
1
1 Star
1
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for GE - 7.8 Cu. Ft. 14-Cycle Electric Dryer with Steam - White
Customer Rating
1
Squeaky
on March 27, 2020
Posted by: Tired mom
from Southwest Kansas
I DO NOT recommend this dryer! The dryer is making a loud squeaking noise and has since day one! The steam feat has never worked and it seems to take extra time to dry things.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGEA, GE_Appliances , March 30, 2020
Hello Tired mom - Thanks for the feedback. We're very sorry for any inconvenience you've experienced with your dryer. Here is some information on normal and abnormal noises that may be helpful: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17411
Also, please take a look at this information for possible solutions to the long drying times: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
Service appointments may be scheduled by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Also, please take a look at this information for possible solutions to the long drying times: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
Service appointments may be scheduled by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Written by a customer while visiting geappliances.com
Customer Rating
2
Unreliable
on October 15, 2021
Posted by: Grizwald1
from Snohomish, WA
This dryer worked pretty well for 5 years (the dry sensor thought things were dry when they were still pretty damp). Then it died. Repairman said our control board was fried. New part through GE was significantly higher than the cost of the dryer itself, before tax and installation. GE fail. Just had it hauled off and replaced with an American made (rhymes with Hay Bag). I don’t believe I will be buying GE products going forward.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 18, 2021
Hi there,
Thanks for taking the time to leave a review. So sorry to hear about the control board issues that you encountered with your dryer. We're saddened to hear that you've replaced your unit with another branded appliance. We hope that we can work hard in the future to earn your trust back.
Best wishes,
Michael@GEA
Thanks for taking the time to leave a review. So sorry to hear about the control board issues that you encountered with your dryer. We're saddened to hear that you've replaced your unit with another branded appliance. We hope that we can work hard in the future to earn your trust back.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com