Customer reviews from geappliances.com
GE - 5.1 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer
Average customer rating
3.9
(338 Reviews)
Rating breakdown 338 reviews
5 Stars
200
4 Stars
48
3 Stars
19
2 Stars
15
1 Star
56
74%of customers recommend this product.
(
242 out of
326)
Customer Reviews for GE - 5.1 Cu. Ft. 13-Cycle High-Efficiency Top-Loading Washer
Customer Rating
1
Very disappointed!
on February 10, 2016
Posted by: PMTK15904
from Johnstown, PA
I should have stuck with the "old school" style washing machine - with the agitator. My clothes have soap marks and lint all over - especially the dark clothes. I was warned but didn't listen. I regret this purchase - especially for the price.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Will not buy GE again
on June 23, 2016
Posted by: unhappy in AZ
from Arizona, United States
Went back and forth for a year, even returning the original washer and buying a new one to never have my issues resolved. The machine is loud and leaves white residue all over my clothes, I have to do 2 extra rinses to get my dark clothes clean.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Brenda at GE, GE Appliances, June 29, 2016
Hello,
I am sorry to hear about your washer.
I have forwarded your comments to our Laundry Product Managers. Please take advantage of your warranty and schedule an appointment with our GE Service Technicians by calling 1-800-GE-CARES (432-2737).
We appreciate your feedback.
I am sorry to hear about your washer.
I have forwarded your comments to our Laundry Product Managers. Please take advantage of your warranty and schedule an appointment with our GE Service Technicians by calling 1-800-GE-CARES (432-2737).
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
2
Always out of balance
on March 5, 2017
Posted by: MommaAmy
from Oklahoma City, OK, United States
Doesn't matter what size of load you put in it is always clanging and banging out of balance.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Defective after 3 uses
on March 5, 2017
Posted by: Paul_Splashmon
from Montville, CT, United States
Nice features, Makes a loud clicking sound after 3 loads.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet and a great washing machine
on May 31, 2015
Posted by: Ann2845
from Jacksonville, FL
I bought this washer a week ago and love it!! Very quiet and exceptional quality.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
New Washer
on July 11, 2015
Posted by: Johnatlanta
from Atlanta, GA, United States
Very Disappointed. Going to donate this thing and get a washer that fills with water and will wash cloths.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible
on July 3, 2017
Posted by: Terrible washing machine
from Orangeburg, SC, United States
This is a good looking washing machine, but it's the worst one I've ever owned. It is very loud and noisy. The dryer also makes noises. When I use bleach to wash whites, I can smell it through the whole house. Sometimes my clothes come out dirtier than when they went in. It seems to put lint back on the clothes in the wash. My clothes ALWAYS come out of the dryer wrinkled. This is my first and last GE washing machine.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
plenty of room
on July 6, 2015
Posted by: washday
from lehigh valley PA
love the large size load. Was skeptical about the washer not having an agitator. but it works great.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com