Customer reviews from Razor USA
Razor - Battery-Powered Electric Cart - Black
Average customer rating
3.5
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
15
4 Stars
4
3 Stars
5
2 Stars
5
1 Star
6
62%of customers recommend this product.
(
18 out of
29)
Customer Reviews for Razor - Battery-Powered Electric Cart - Black
Customer Rating
1
Wheels Don’t Last 1 Ride!
on July 31, 2022
Posted by: disappointedcustomer
from San Antonio, TX
We have had other Razor products with success so we splurged on the Crazy Cart XL. It’s been a total disappointment. The wheels much be changed out after each ride which is ridiculous and at this price OUTRAGEOUS. Do NOT buy this go cart. Te kids are constantly disappointed and I’m constantly trying to get them working,
No, I would not recommend this to a friend.
Response from Razor USABy customer support, August 1, 2022
We are sorry to hear the wheels are worn on your unit. Please reach out to our Support team M-F 8 am to 5 pm at 866-467-2967 for assistance.
Written by a customer while visiting Razor USA
Customer Rating
1
Doesn’t work bad battery bought from spreetail
on March 28, 2023
Posted by: Razor sucks
from Canada
Bad batterie. 5 mins maybe. Brand new still used two times. Disappointed for the kids
No, I would not recommend this to a friend.
Response from Razor USABy customer support, March 31, 2023
We are sorry to hear the battery is not working properly. Please reach out to our support team, M - F 8 am to 5 pm pst for warranty assistance at 866-467-2967. We would be happy to assist you in getting back on the move.
Written by a customer while visiting Razor USA
Customer Rating
5
The drifting was good everything is good
on May 21, 2023
Posted by: Tony1
from AZ
When i started riding it i drifted it and it drifted so well and its the best.
I would recommend this to a friend!
Written by a customer while visiting Razor USA
Customer Rating
2
Wheels do not last
on October 4, 2024
Posted by: jOHNNY
from Florida
I purchased 2 Crazy Cart XL for my grandkids age 9 and 10 and we are lucky if we get 3 months out of a set of wheels from the back. This is regular use not drifting that much.
I would recommend this to a friend!
Response from Razor USABy customer support, October 4, 2024
Thank you for the review on our Crazy Cart XL. Please reach out to our support team M-F 8 am to 5 pm pst for assistance in getting replacement wheels. You can reach our team at 866-467-2967.
Written by a customer while visiting Razor USA
Customer Rating
3
Its ok
on December 29, 2024
Posted by: Anonymous
from Augusta GA
I just bought this for my kid for christmas and he runs the crap out of it it is very fun and cool but it requires alot of work to it so you will need eletrical experience to have a good tiem with you or your kid. I would recomend goign to a website called taxi gargae which has modifacations for it.
I would recommend this to a friend!
Written by a customer while visiting Razor USA
Customer Rating
2
Super Fast... Both the Cart and how fast it breaks
on April 21, 2025
Posted by: Tim41
from Fort Myers, Florida
I have bought 5 of these over the past 2 years. While these carts are very fun, as all the other real reviews here say... they break, easily. It's not an "if", but a "when". It's not due to usage or weight either, it's pure luck. Out of the 5 I have bought, the best one lasted about 6 months. The worst one broke after 20 minutes. When I say broke, that means not worth the effort to fix. I have swapped a lot of tires, which is a huge hassle, but I wouldn't consider it broken (yet). The range of issues I've had: Wheels shredding (this happens on every single one), gas pedal stops working, and the battery stops taking a charge.
Again, these are fun. I have bought them on separate occasions just to replace the broken ones. But I now I have 5 dead ones taking up a whole space in my garage, which is annoying. I'd rather pay 3x the amount of money for a Cart that is made with decent quality parts and/or assembly.
I would recommend this to a friend!
Response from Razor USABy customer support, April 22, 2025
We are sorry to hear you unit is not working. We do make our products with plug and play parts for easy maintenance. Please call our Support team M-F 8 am to 5 pm PST at 866-467-2967 for assistance in getting back on the move.
Written by a customer while visiting Razor USA
Customer Rating
4
Absolutely Obsessed With It
on June 18, 2022
Posted by: Incognevo (David R)
from Atlanta, GA
TL;DR:
This car is amazing fun, I recommend it 100%, just not as it sits at this MSRP.
This car is amazing fun, I recommend it 100%, just not as it sits at this MSRP.
To people who are handy at fixing things: Think of it like a tiny electric drift car. Drift cars eat tires. Drift cars break down. It is a high wear item, and it's going to be driven hard. You have to understand and be ok with this.
That being said. RAZOR. I WOULD NEVER PAY MSRP FOR THIS CART AS YOU BUILD IT TODAY. Why? Because it needs to many modifications to reach it's true potential.
1) You ALREADY make and sell the "puck" caster wheels. Everyone I ride with SWEARS by those puck wheels. They last MONTHS and we ride hard and go extremely fast. (23mph+, we're very modified). So, start using those pucks as the DEFAULT caster wheel, and you'll stop getting dragged for reliability.
2) Get with the times. Go with Lithium Ion battery packs. Lead acid is dead weight, with fun killing charge time (which would be ok if they actually lasted, but it's what 30-40m tops? 20 for a standard cart?). Every single person I know with any version of crazy cart (and that's A LOT of people) runs an aftermarket Lithium battery.
3) Make the "fat tire mod" OEM on XL. I run 4 Ply mini bike tires on my XL and they last 10x longer than the standard 200x50 scooter tires. If you're absolutely determined to stick with 200x50 for handling / legacy, at least use the knobby versions, they last 3-5x longer. And use the knobbies for the standard carts as standard as well.
4) Start using rubber grommets where the motor wire passes through the front fork. Lots of carts fail when that eventually breaks or shorts out, and most people have a hard time figuring out what's wrong. The "spring" around the wire is not tough enough for the job.
4.5) If you really want to make the ultimate crazy cart, implement an infinity headset! No more damaged wires, and greater stunt possibilities.
4.5) If you really want to make the ultimate crazy cart, implement an infinity headset! No more damaged wires, and greater stunt possibilities.
5) Include a headset wrench with the cart! Very few people own one, but it's a must have because tightening the headset is regular maintenance.
6) The aluminum casters are junk, sorry. Everyone is going to hit a crack or something eventually. They just shatter every time. Ship XLs with the beefy steel casters you already sell. They're not bulletproof but they're way tougher than the aluminum ones.
7) Consider using XT60 connectors for the batteries. Everyone uses that connector, it makes sharing packs 1000x easier. It just becomes plug and play.
8) BIG ONE HERE: Get rid of the chain tensioners. Seriously. Build a spacer for the motor if you have to. I deleted my tensioner and my cart is SO MUCH SMOOTHER AND QUIETER now. The plastic chain guide on the main gear prevents chain drops (I've never lost the chain since I deleted the tensioner).
9) Consider using M8 bolts instead of M6 bolts to hold the drive gear onto the wheel. The M6s are so easy to strip out or break off, I have to drill and tap wheels to M8 regularly. Bonus points if you can use the same head drive head as the casters so it's one less tool to carry for repairs. Most of us do not ride at home so we have to carry our tools with us in case of a problem.
10) Ten to make this a well rounded wishlist: PAD THE SEAT, PLEASE WE'RE BEGGING YOU. OR AT LEAST SELL A PADDED OPTION!
I love this cart so much and I'll never sell it, but before my durability modifications I spent more time fixing than I did riding it. People like me will never pay MSRP for these carts unless they're built to better standards. Until then, we just buy them cheap from people who are tired of the breakdowns and then fix them up to our standards.
The popularity of these carts has skyrocketed in just a few months. I ride with dozens of people and we have new cart owners every week. Built it better so we can justify buying new!
I would recommend this to a friend!
Written by a customer while visiting Razor USA
Customer Rating
2
It's super fun to ride and drift
on December 31, 2020
Posted by: Ryguy
from New jersey
I bought this 2 weeks ago and the wheel popped when I was riding it while I am under the weight limit by alot.
No, I would not recommend this to a friend.
Written by a customer while visiting Razor USA