Customer Reviews for Razor - Dirt Quad 24V Electric 4-Wheeler Ride-On for Kids 8+ - Black
Customer Rating
1
JUNK
on May 11, 2025
Posted by: Blaw94
from Central, IL
Brand new just bought it and it does nothing. Let it charge and the on/off switch doesn't even work. Biggest waste of money I've ever spent. This company should be ashamed of themselves. Stop being cheap and put quality parts and batteries in them.
No, I would not recommend this to a friend.
Response from Razor USABy customer support, May 12, 2025
We are sorry to hear your unit is not working. Please reach out to our Support team M-F 8 am to 5 pm PST at 866-467-2967 so we can assist you in getting on the move.
Written by a customer while visiting Razor USA
Customer Rating
3
Potential to be great
on September 10, 2025
Posted by: Diydad
from Rhode island
This is a great little machine but has its problems. It's batteries are terrible and you will have to replace them if you want to enjoy the machine for more than 20 minutes at a time. It is built much better than any power wheel. Not even comparable really. I would recommend getting this quad online from somewhere that's giving a good deal and immediately upgrade to 20 amp hour lithium-ion batteries. If you get 24 volts it will stay the same speed. If you get 36 volts it will go 50% faster. I would also really recommend getting your kid the wheel spacer kit because the quad is a little narrow and can be flipped pretty easily. If you're willing to put the work in and do a couple simple modifications you can have a machine that will last your kid a long time. I would recommend from ages 3 to 7 years old. I'm not sure why they advertise it for eight plus. But honestly if you just want your kid to mess around in the yard here and there. You're probably better off with a Power Wheels JeepAnd a tool battery adapter
Written by a customer while visiting Razor USA
Customer Rating
1
Not worth the price
on October 6, 2025
Posted by: JB
from Colorado
Purchased this for our granddaughter and she used it for a few months. Just stopped working, tried charging it more than once and says it’s fully charged until she tried running it then states low all the time. Tried getting a new battery but almost impossible to find one that works. Website is useless to find a battery that will work. Do not recommend this at all. Very disappointing would give a zero but lowest rating is a one.
No, I would not recommend this to a friend.
Response from Razor USABy customer support, October 7, 2025
We are sorry to hear you are having a difficult time finding a battery. Please check our Razor website www.razor.com as we offer replacement parts including batteries for our products. They are plug and play batteries that make it easy to unplug remove the old battery and plug in the new one so you can quickly get back on the move. You can also reach our Support team M-F 8 am to 5 pm PST to order a replacement battery at 866-467-2967.