Customer reviews from De'Longhi
De'Longhi - 4.8-Oz. Coffee Grinder - Stainless Steel
Average customer rating
3.7
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
6
4 Stars
0
3 Stars
3
2 Stars
0
1 Star
2
55%of customers recommend this product.
(
6 out of
11)
Customer Reviews for De'Longhi - 4.8-Oz. Coffee Grinder - Stainless Steel
Customer Rating
1
Cannot grind coffee fine enough for good espresso
on August 5, 2024
Posted by: adnanius
This device is an embarrassment to the DeLonghi brand. I bought this device yesterday to use with my DeLonghi espresso machine, we grind our own coffee and the grinding is terrible, it is not possible to adjust the fineness to the point of making a decent espresso, the coffee is simply too coarse regardless of the fineness knob being at maximum.
I am really disappointed and will probably never buy anything from DeLonghi again.
I am really disappointed and will probably never buy anything from DeLonghi again.
No, I would not recommend this to a friend.
Response from De'LonghiBy Delonghi Reviews, August 5, 2024
Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Written by a customer while visiting De'Longhi
Posted by: JRapp
Verified Purchase:Yes
Bought one of these about 10 years ago and it ground my coffee well every day for those 10 years. It stopped working a few weeks ago and I was happy to see that Delonghi still makes the exact same model so I ordered another one. The grind was consistent the whole time with minimal upkeep needed. Really well made. Would recommend.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Vito K.
Verified Purchase:Yes
Great budget grinder however even the finest setting is too coarse for espresso. When I called the customer service to see if this can be fixed, they looked at the ground coffee over one way video and confirmed that the finest setting is fine enough and if I didn’t like it than it’s down to customer preference. I guess they have a very high resolution video to be this certain…
No, I would not recommend this to a friend.
Response from De'LonghiBy S.L., CSR, June 12, 2023
Hello Vito,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units and we will be sure to notate your observations for future reference.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units and we will be sure to notate your observations for future reference.
Thank you.
Written by a customer while visiting De'Longhi
Posted by: John f
Verified Purchase:Yes
Perfect grinder, I'm happy with purchase. I would suggest if you need a grinder or a second one get this one.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
1
Not for Espresso
on November 22, 2022
Posted by: MGCIN
Got this and a Dedica espresso 685M. This grinder can't grind fine enough for espresso. I'll return it.
No, I would not recommend this to a friend.
Response from De'LonghiBy S.L., CSR, May 15, 2023
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
Thank you.
Written by a customer while visiting De'Longhi
Posted by: Jose Enrique
Verified Purchase:Yes
Absolutely no buyer's remorse with any of De'Longhi name brand products.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
3
Unable to buy replacement part
on January 23, 2024
Posted by: Rocky
We purchased this grinder several years ago and it worked fine until the rubber gasket that surrounds where the coffee comes out broke. We have not been able to find a replacement gasket, and when I called DeLonghi I was told that the model doesn’t have one. But our definitely had a rubber gasket when we purchased it!
No, I would not recommend this to a friend.
Response from De'LonghiBy Delonghi Reviews, February 13, 2024
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Written by a customer while visiting De'Longhi
Posted by: Eight oclock
Verified Purchase:Yes
Best burr coffee grinder i have ever used. For the best cup of coffee you will ever drink the KG89 burr coffee grinder is the place to start.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi