Customer reviews from De'Longhi
DeLonghi - 6-Oz. Cappuccino Glasses (2-Pack) - Glass
Average customer rating
4.1
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
7
4 Stars
1
3 Stars
3
2 Stars
0
1 Star
1
70%of customers recommend this product.
(
7 out of
10)
Customer Reviews for DeLonghi - 6-Oz. Cappuccino Glasses (2-Pack) - Glass
Customer Rating
4
Excellent, but 270ml, um, no.
on November 30, 2023
Posted by: Brak
Love these cups, the shape is elegant, and they are easy to handle. They keep fingers from getting burnt while showing off what our new machine can do.
That said, no - they don't keep the coffee warm for longer, I might even guess that because the glass is so thin, the coffee cools quicker than a standard ceramic mug. Anyone saying otherwise, sorry to ruin your placebo.
But that is not why I removed a star...I removed a star because these are incorrectly listed at 270ml / 9oz. Really? C'mon Delonghi, this one is easier to test, even to the rim is almost 8oz. But realistically, I've set my beverage to 180ml to ensure it can be handled without spilling. So realistically this "270ml" (9oz) cup will allow a 6oz beverage. Delonghi is giving the impression that this cup can hold 50% more than it actually can. Shame.
That said, no - they don't keep the coffee warm for longer, I might even guess that because the glass is so thin, the coffee cools quicker than a standard ceramic mug. Anyone saying otherwise, sorry to ruin your placebo.
But that is not why I removed a star...I removed a star because these are incorrectly listed at 270ml / 9oz. Really? C'mon Delonghi, this one is easier to test, even to the rim is almost 8oz. But realistically, I've set my beverage to 180ml to ensure it can be handled without spilling. So realistically this "270ml" (9oz) cup will allow a 6oz beverage. Delonghi is giving the impression that this cup can hold 50% more than it actually can. Shame.
Written by a customer while visiting De'Longhi
Posted by: Carl K
Verified Purchase:Yes
These cups are great but don’t put them in the dishwasher. There is a little hole in the bottom of the cup that is glued to seal the air between the inner and outer layers of glass. This glue will break down if you put these in the dishwasher resulting in water between the two layers of glass that is impossible to completely remove.
Just hand wash and you will be happy with how these cups keep your espresso warm.
Just hand wash and you will be happy with how these cups keep your espresso warm.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Steven K
Verified Purchase:Yes
Cups add elegance while enabling a full view of the beverage. Sturdy and very functional
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Dissatisfied Cust
Verified Purchase:Yes
Product not as advertised, De'Longhi would not accept return of the item even after they acknowledge error.
No, I would not recommend this to a friend.
Response from De'LonghiBy JM, cst, July 10, 2023
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.
Written by a customer while visiting De'Longhi
Customer Rating
3
Pretty but about a 2 ounce difference in volume.
on November 27, 2023
Posted by: Gina B
Verified Purchase:Yes
Pretty but not all made the same. The inside volume very quite a bit between our two glasses They also seem a bit delicate but we loved the little espresso glasses.
I would recommend this to a friend!
Response from De'LonghiBy DeLonghi Customer Care, November 28, 2023
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Written by a customer while visiting De'Longhi
Posted by: KennG
Verified Purchase:Yes
Awesome gorgeous coffee cups- I love them as do my guests!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: B Waldo
Verified Purchase:Yes
High quality. Perfect size. Easy to hold. The drink stays hot for a nice length of time.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Posted by: Otamot
Verified Purchase:Yes
Double insulated cups keep the cappuccino hot and the outside of the cup cool. The edge is smooth. This cup makes your cappuccino tastes better!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi