Customer Reviews for Char-Broil - Portable Deluxe Gas Grill - Black
Customer Rating
1
wont stay lit
on May 31, 2020
Posted by: SDG70
from NC
Gender:Male
Length of ownership:1 week
I got it quite cheap, however I have yet to have it light. First time was at the beach and thought it was the wind but got back home and tried and still nothing it lights and sounds like it is lit but burner never fully lights and goes right out. Tried diff propane cannisters to make sure that wasn't the issue.
No, I would not recommend this to a friend.
Response from CharbroilBy Devon P, SME, June 17, 2020
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Was a case created with us? Whenever an issue is encountered please give us a call at 1-800-241-7548 or follow this link (ow.ly/SktNu) and we will be able to best assist.
These small grills are great for camping, takes up very little space and just the right size for two. I really like the igniter, a lot easier than lighting with a butane lighter and the wind shield will keep it from going out when its windy.
Compact. Great to take camping. Back up to my home grill. On my 3ed one. The only problem is the heat shield rusts out while the rest of the grill is still working. And by the time you order one and add shipping on. You’re close to the price of a new one. Had that happen 3x now.
i have always liked char broil products, they are dependable for many years of use. I also like the fact your personel will get you the right parts when parts are needed.
We have had a Char-Broil portable gas grill for 9 years. It's simple to use and very easy to carry. I have looked at other grills that have more bells and whistles on them but they are heavy. We love this grill!