Customer reviews from Charbroil
Char-Broil - Portable Deluxe Gas Grill - Black
Average customer rating
3.9
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
58
4 Stars
16
3 Stars
10
2 Stars
4
1 Star
16
72%of customers recommend this product.
(
56 out of
78)
Customer Reviews for Char-Broil - Portable Deluxe Gas Grill - Black
Customer Rating
1
Thought it was going to blow up..
on June 28, 2021
Posted by: Johnnie7314
from New York
Gender:Male
Length of ownership:1 week
I saw all the reviews and thought screw it I can deal with the low flame issues since it's only burgers or dogs ill put on it.
Finally got it and used it for the first time. Couldn't even make it through the preheat treatment before the burner was glowing like a glowstick and the flames were sputtering up into the return valve. I turned it off took the tank off and tossed it into the garage. Won't ever be using it again.
No, I would not recommend this to a friend.
Response from CharbroilBy Dustin, SME, June 30, 2021
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Please follow this link (bit.ly/3hyaoP4) or give us a call at 1-866-239-6777 and we will be able to best investigate and help.
Written by a customer while visiting Charbroil
Customer Rating
1
Heating.
on May 12, 2021
Posted by: Figurski
from Michigan
Gender:Female
Length of ownership:3 months
There are cold spots on the grill and regulator won’t adjust flame fire goes out if you lower it beyond the 3/4 mark, flame blows out even when no windy conditions. Very disappointed. Have had similar type of grills with no problems. Tried to order a new regulator they are out of stock. Does that tell you anything
No, I would not recommend this to a friend.
Response from CharbroilBy Dustin, SME, May 14, 2021
We're sorry to hear this. Please follow this link (bit.ly/33B2LPG) or give us a call at 1-866-239-6777 and we will be able to best investigate and help.
Written by a customer while visiting Charbroil
Customer Rating
5
Great portable grill for the price.
on September 22, 2020
Posted by: drew_nickel
from houston, TX
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
I was a little turned off when I received my grill because there was a dent in the box which led to a dent in the side of the grill and grill grate. I had to bend it back in place, but after putting it together I was really surprised at how well it grilled. I did a bunch of temperature tests and the heat was distributed pretty evenly. You can actually fit alot of food on there. enough for a small family dinner. Also, with a propane camping canister, it stays pretty hot at only a quarter turn on the knob. At a quarter turn I was maintaining about 370 degrees and at full blast I was getting well over 550 degrees. Cleaning is a little tough but with the amount of money you're saving, I recommend buying a wire brush drill bit attachment which really makes cleaning the black charred residue a breeze. I've used other portable grills that were more than doubled the price of this one and they were either worse or just as good as this one. Some didnt distribute heat evenly and some were even harder to clean. Ive had mine for 5 months, I use it about 2-3 times a week and dont clean it as often as I should. I usually clean mine thoroughly after 5-6 uses and to be honest. I've probably used it between 50-60 times already, and I'm not taking the best of care of it but to be honest, it still works just as good brand new! I highly recommend it!
I would recommend this to a friend!
Response from CharbroilBy SME, December 1, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
4
Quick & Easy
on August 4, 2020
Posted by: PropaneExplosion69
from Portland, OR
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 week
I purchased this today, assembled in 15 minutes and got the grill lit another few minutes later. Its a solid little grill.
The only weak point to the grill is the neck which connects to the valve for the propane tank, its cheap metal, it'll bed or lose its shape over time and the problem with that is the valve fits in and uses a dimple in the metal to hold itself in place, when that loses shape it could start a fire. A better or higher quality metal was needed there, or a better locking mechanism for the valve.
No, I would not recommend this to a friend.
Response from CharbroilBy SME, November 10, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
5
Outstanding
on July 28, 2020
Posted by: TnP80
from PA
Gender:Male
Level of expertise:Intermediate
This is the third time I have bought this grille, over the last 40 years.
It has become our make sure we take it along grille.
Hamburgers, hot dogs, steaks, fish, potatoes, bacon, OOOO yeah it is great for all meals
This product is NOT well cared for by us, it gets dropped, packed under stuff, but always works great, and the only reason #1 and #2 got replaced was that they "got old" , but still worked! (maybe not as well as new, but nearly.)
It has become our make sure we take it along grille.
Hamburgers, hot dogs, steaks, fish, potatoes, bacon, OOOO yeah it is great for all meals
This product is NOT well cared for by us, it gets dropped, packed under stuff, but always works great, and the only reason #1 and #2 got replaced was that they "got old" , but still worked! (maybe not as well as new, but nearly.)
I would recommend this to a friend!
Response from CharbroilBy SME, December 7, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
3
Compact size, perfect fo travel trailer
on July 16, 2020
Posted by: dave86
from Western Pa
Gender:Male
Length of ownership:1 year or longer
It''s ok for what it is. This is my 3rd one. The heat distribution/reflector plate rusts out in about 5 years. I keep buying this model because it is small and cheap. It fits neatly into my trailer's storage locker. It would store better without the top handle.
I would recommend this to a friend!
Response from CharbroilBy SME, November 8, 2023
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
2
Great size
on July 7, 2020
Posted by: DIes
from Ohio
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 week
I purchased this grill and unfortunately I am missing 2 parts. I have tried to call about getting the missing parts but haven't been able to reach customer service.
No, I would not recommend this to a friend.
Response from CharbroilBy Devon P, SME, August 20, 2020
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Was a case created with us? Whenever an issue is encountered please give us a call at 1-800-241-7548 or follow this link (ow.ly/SktNu) and we will be able to best assist.
Written by a customer while visiting Charbroil
Customer Rating
3
Grills (unless there is a wind)
on June 19, 2020
Posted by: Madman63
from Minneapolis Mn
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
I purchased this gas grill about two months ago.
I like the smaller, lighter weight, compact portable size that I can take just about anywhere.
The grill assembly went together well with the given instructions.
I like how the lid has hinge brackets so the cover can be placed on the side of the grill when the cover is removed.
Since the first time I used the grill I had problems with the grill staying lit when there was anything more then a slight breeze. Numerous times the flame would just die out while cooking- making a makeshift wind block seemed to help however, lifting the grill cover off the grill base quickly would also cause the flames to die out.
Fortunately the grill does have a built-in ignitor which does light/relight fairly easy.
For a lower cost portable grill it's is OK as long as you anticipate some cooking issues and are aware that this grill will not operate like the higher quality top of the line grills Char-Broil makes
I like the smaller, lighter weight, compact portable size that I can take just about anywhere.
The grill assembly went together well with the given instructions.
I like how the lid has hinge brackets so the cover can be placed on the side of the grill when the cover is removed.
Since the first time I used the grill I had problems with the grill staying lit when there was anything more then a slight breeze. Numerous times the flame would just die out while cooking- making a makeshift wind block seemed to help however, lifting the grill cover off the grill base quickly would also cause the flames to die out.
Fortunately the grill does have a built-in ignitor which does light/relight fairly easy.
For a lower cost portable grill it's is OK as long as you anticipate some cooking issues and are aware that this grill will not operate like the higher quality top of the line grills Char-Broil makes
No, I would not recommend this to a friend.
Response from CharbroilBy SME, November 8, 2023
Thank you for your review.
Written by a customer while visiting Charbroil