Customer reviews from Char-Broil, LLC
Char-Broil - Portable Deluxe Gas Grill - Black
Average customer rating
3.9
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
47
4 Stars
15
3 Stars
7
2 Stars
2
1 Star
15
72%of customers recommend this product.
(
56 out of
78)
Customer Reviews for Char-Broil - Portable Deluxe Gas Grill - Black
Customer Rating
3
why
on March 29, 2015
Posted by: rbjb
from Michigan, United States
Gender:Male
Length of ownership:6 months
Good but replacement parts are expensive better to just buy a new one
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, November 9, 2023
Thank you for your feedback.
Written by a customer while visiting Char-Broil, LLC
Posted by: Ray 1944
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
Except for the casing, far inferior from my old PGG.
Too bad I trashed it, no pics. But it had the logo top & handles & best of all it imprinted on the hood Made in USA !!! It was more than 10 yrs old. I should have kept it. Oh, I subs the hood handle with the old one. LOL
Too bad I trashed it, no pics. But it had the logo top & handles & best of all it imprinted on the hood Made in USA !!! It was more than 10 yrs old. I should have kept it. Oh, I subs the hood handle with the old one. LOL
I would recommend this to a friend!
Response from Char-Broil, LLCBy Dustin, SME, January 28, 2016
We value you as a Char-Broil customer and want you to enjoy this grill. If you ever experience an issue or have any questions about this grill please give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Easy to use
on August 2, 2016
Posted by: Mido122
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Good little grill. Don't like where the gas propane tank goes.. good one time or two time use
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 9, 2023
Thank you for your feedback.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Burner is NOT stainless steel!
on August 26, 2016
Posted by: mikereed100
Gender:Male
Length of ownership:1 week
I bought this grill specifically because the specs say the burner is stainless steel, but it is mild steel, just like the cheaper model. Basicly, you are paying the extra $10 for a piezo.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, November 3, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
Used once- 2nd time couldn't connect the regulator
on October 22, 2016
Posted by: GEGivens
Gender:Male
Length of ownership:1 month
The regulator is a pain to connect to the burner - small dimple in the burner makes it way too loose and won't stay in place.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Devon P, SME, October 24, 2016
We're very sorry to hear this. Whenever an issue is encountered please give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
3
Right Size but not Happy
on May 29, 2017
Posted by: Hott Rod
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Bought grill two day ago for a picnic because I thought the size was perfect for moving around. it was a bit of a decision if to buy the gas or charcoal model. finally decided to do with gas to avoid hassle of lighting coals. It cooked my fish quite well after some challenges in getting it to light up and stay burning, even though it is sold as an out door grill the wind keep blowing it out. manage to keep it burning to cook my food by putting it on back of my truck close to the back of the cab to act as a wind break.. luck was with me that i drive a truck.
A couple challenges i have are the
1. the regulator.; it took a bit off looking to see the arrow to know what setting you were using, too much words all it needs are icons for off and the flame setting.
the instruction said turn regulator until it locks but it locked upright and the propane bottle couldn't fit.
2. the legs: nice idea to lock the cover but don't support the grill when set in operating position.
Suggestions for improvement;
The burner need some sort of air flow adjustment for wind conditions.
Cleaning. because the burner is screwed the the heat shield to bottom of the grill. it is impossible to get underneath the heat shield cleaned properly. an alternate connection point for the burner to the sides so that the heat shield can be removed for cleaning would solve that.
A couple challenges i have are the
1. the regulator.; it took a bit off looking to see the arrow to know what setting you were using, too much words all it needs are icons for off and the flame setting.
the instruction said turn regulator until it locks but it locked upright and the propane bottle couldn't fit.
2. the legs: nice idea to lock the cover but don't support the grill when set in operating position.
Suggestions for improvement;
The burner need some sort of air flow adjustment for wind conditions.
Cleaning. because the burner is screwed the the heat shield to bottom of the grill. it is impossible to get underneath the heat shield cleaned properly. an alternate connection point for the burner to the sides so that the heat shield can be removed for cleaning would solve that.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, November 8, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Just the right size! great for the RV also
on May 30, 2017
Posted by: Voyager XII
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
First, for the price it's a really good deal. It's nothing fancy but cooks well and has a surprisingly large capacity. The second nice part of this grill is how easy it folds into a nice small package. I even place the regulator and gas tank in the bottom (after it cools).
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, February 1, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Lizard356
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
This is our second portable gas grill. We wore out the first one. It is very practical for us, a couple who mostly cooks for two or three people at a time. It is light weight, allowing me to move it from a shelf to the patio table. The small gas canisters are easy to replace when needed.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, January 29, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC