Customer reviews from Charbroil
Char-Broil - Portable Deluxe Gas Grill - Black
Average customer rating
3.9
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
58
4 Stars
16
3 Stars
10
2 Stars
4
1 Star
16
72%of customers recommend this product.
(
56 out of
78)
Customer Reviews for Char-Broil - Portable Deluxe Gas Grill - Black
Customer Rating
1
Burner is NOT stainless steel!
on August 26, 2016
Posted by: mikereed100
Gender:Male
Length of ownership:1 week
I bought this grill specifically because the specs say the burner is stainless steel, but it is mild steel, just like the cheaper model. Basicly, you are paying the extra $10 for a piezo.
No, I would not recommend this to a friend.
Response from CharbroilBy SME, November 3, 2023
Whenever an issue is encountered give us a call at 1-866-239-6777 and we'll be able to further investigate and help.
Written by a customer while visiting Charbroil
Customer Rating
3
Easy to use
on August 2, 2016
Posted by: Mido122
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Good little grill. Don't like where the gas propane tank goes.. good one time or two time use
I would recommend this to a friend!
Response from CharbroilBy SME, November 9, 2023
Thank you for your feedback.
Written by a customer while visiting Charbroil
Customer Rating
1
So cheap
on March 19, 2016
Posted by: Roger 471
Gender:Male
Length of ownership:1 week
We bought this grill online last summer. During the first use, the regulator didn't work and I had to extinguish the flame but twisting off the propane tank. It's been a hassle to find a replacement part. It's been a ridiculous waste of time and money. We'll buy a different brand this year.
No, I would not recommend this to a friend.
Response from CharbroilBy Dustin, SME, March 22, 2016
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Has a case been created with us? (http://ow.ly/SktNu) Please give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Charbroil
Posted by: Ray 1944
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
Except for the casing, far inferior from my old PGG.
Too bad I trashed it, no pics. But it had the logo top & handles & best of all it imprinted on the hood Made in USA !!! It was more than 10 yrs old. I should have kept it. Oh, I subs the hood handle with the old one. LOL
Too bad I trashed it, no pics. But it had the logo top & handles & best of all it imprinted on the hood Made in USA !!! It was more than 10 yrs old. I should have kept it. Oh, I subs the hood handle with the old one. LOL
I would recommend this to a friend!
Response from CharbroilBy Dustin, SME, January 28, 2016
We value you as a Char-Broil customer and want you to enjoy this grill. If you ever experience an issue or have any questions about this grill please give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Charbroil
Customer Rating
3
why
on March 29, 2015
Posted by: rbjb
from Michigan, United States
Gender:Male
Length of ownership:6 months
Good but replacement parts are expensive better to just buy a new one
No, I would not recommend this to a friend.
Response from CharbroilBy SME, November 9, 2023
Thank you for your feedback.
Written by a customer while visiting Charbroil
Customer Rating
5
Great little camping grill !
on March 8, 2015
Posted by: Uphunter
from Michigan, United States
Gender:Male
Length of ownership:1 year or longer
This grill has lasted for seven seasons of camping , which we only use the grill to cook on. Worked every time and has done its job. For the money, you can't beat the grills longevity. I have not had a full size grill last seven years ever. Will buy again for sure !
I would recommend this to a friend!
Response from CharbroilBy SME, March 14, 2024
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
5
Perfect Small Grill
on August 15, 2014
Posted by: TomA
from West Pawlet, VT, United States
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 year or longer
How much do I like this grill? I have had one for over ten years, and when a neighbor ran over it by mistake, I almost cried. Perfect size. Cooks evenly. Easy to care for and store. Fortunately they still make it, so I have just ordered a new one!
I would recommend this to a friend!
Response from CharbroilBy SME, March 15, 2024
Thank you for your review.
Written by a customer while visiting Charbroil
Customer Rating
1
Poor design of burner and regulator attachment
on July 18, 2014
Posted by: jamm
Length of ownership:1 month
Do not like this product because the regulator falls out of the burner receptacle.
No, I would not recommend this to a friend.
Response from CharbroilBy Alyssa, Char-Broil, August 7, 2014
I apologize that you are experiencing this issue. Have you contacted our customer support in regards to this? Please feel free to give us a call so that one of our Certified Grill Specialists can assist you in resolving this issue! 1-800-241-7548
Written by a customer while visiting Charbroil