Customer reviews from geappliances.com
GE - 24" Front Controls Tall Tub Built-In Dishwasher
Average customer rating
3.3
(969 Reviews)
Rating breakdown 969 reviews
5 Stars
286
4 Stars
210
3 Stars
158
2 Stars
133
1 Star
182
53%of customers recommend this product.
(
493 out of
924)
Customer Reviews for GE - 24" Front Controls Tall Tub Built-In Dishwasher
Customer Rating
5
My Dishwasher is making a clicking noise
on July 15, 2022
Posted by: MegP
from Wadmalaw Isl, SC 29487
What do I need to do about the clicking noise that my dishwasher is making.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Rusty racks...
on September 6, 2022
Posted by: MNMTNMN
from Woodbury, MN
As others have pointed out in their ratings, our racks (especially the lower rack) have severely rusted and caused prongs to crack and break off. Otherwise, the dishwasher works well and has held up to daily washings for about three years.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, September 21, 2022
Hi there,
Thank you for taking the time to write a review on your dishwasher. We're awfully sorry to hear that the racks have rusted and definitely understand what a pain that is. Please check your email as an agent has reached out to you. Thanks. Mike@GEA
Thank you for taking the time to write a review on your dishwasher. We're awfully sorry to hear that the racks have rusted and definitely understand what a pain that is. Please check your email as an agent has reached out to you. Thanks. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Stop working on his own lights on continuous blink
on September 25, 2022
Posted by: Afolfus
from Land o lakes , fl
After 5 years it’s stop working product came with the house when I bought it
No, I would not recommend this to a friend.
Response from geappliances.comBy Matthew@GEA, GE_Appliances, September 30, 2022
Thank you for connecting with us! We’re so sorry to hear that your dishwasher stopped working. We understand just how frustrating this can be, and this is certainly not the experience we expect or wish for our consumers to have. This said, we would like to apologize for any inconvenience this issue has caused you.
Due to the nature of this issue, we highly recommend that you schedule service with a GEA technician. You can schedule service by calling 1-800-432-2737, or by visiting this page on our website: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need any additional assistance, please know that you can always reach out to us! All the best – Matthew@GEA
Due to the nature of this issue, we highly recommend that you schedule service with a GEA technician. You can schedule service by calling 1-800-432-2737, or by visiting this page on our website: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need any additional assistance, please know that you can always reach out to us! All the best – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Rusty Racks
on September 22, 2023
Posted by: Agnies
from Venice, FL
The washing dishes clean is good; however, the top and bottom racks rust within a year. They are still operable but keep deteriorating and staining dishes. I had to replace the bottom one after maybe 2 years of use and now, 5 years since purchased new, after procrastinating forever the top has to go as well. I wish I could post a picture but don’t see that option.
Features
4
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, September 22, 2023
Hi,
Having your racks rust within a year is unexpected and we appreciate you bringing this to our attention. We're always looking for ways to improve and we'll pass your comments along to our quality team. Thanks for leaving a review and have a great day.
-Sylvia@GEAppliances
Having your racks rust within a year is unexpected and we appreciate you bringing this to our attention. We're always looking for ways to improve and we'll pass your comments along to our quality team. Thanks for leaving a review and have a great day.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Dishwasher that tries
on February 28, 2024
Posted by: CBjet62
Actually I give this dishwasher a 3 and one half, it cleans ok, sometimes the soap doesn't get dissolved so you have to run the cycle over again. now it leaks or wont drain. Service request has been put in with homebuilder for warranty work.
Features
4
Performance
3
Quality
3
Written by a customer while visiting geappliances.com
Customer Rating
3
Drain pump motor
on July 23, 2024
Posted by: GVenkat
from Richmond, VA
The drain pump motor is not sturdy and the plastic fins in the motor fell off having to replace.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, July 24, 2024
We're sorry to hear that your motor drain pump failed and we recommend replacing the motor. The compatible part for your model can be purchased at this link here: https://www.geapplianceparts.com/store/parts/assembly/GDF510PSJ0SS
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Rack purchase recommendation for GDF510PGJ2BB
on August 18, 2024
Posted by: dramakr
from Pennsylvania
Can you recommend where I can get a compatible upper and lower racks as the current model GDF510PGJ2BB is not sold anymore? Is there a suitable alternative model that I can search and buy
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
2
Ehhh…. Heating element quit working
on August 27, 2024
Posted by: R_Chanda
Bought our new build home in August 2016 which included this dishwasher. It runs forever and seems like it does okay washing the dishes, however, the heating element quit working about 1 1/2 years ago and so the dishes have to be dried at the end of the cycle. We are currently shopping for a new washer and will not go with GE.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Michael, GE_Appliances, August 28, 2024
While we’re happy to hear that your dishwasher does a good job cleaning, it’s unexpected to hear that the heating element stopped working so suddenly. We are constantly working to make our appliances better, and we’ll be sure to forward your feedback to our product team; we hope that we’re able to earn your trust back in the future as we continue to improve.
Written by a customer while visiting geappliances.com