Customer reviews from geappliances.com
GE - 24" Front Controls Tall Tub Built-In Dishwasher
Average customer rating
3.3
(969 Reviews)
Rating breakdown 969 reviews
5 Stars
286
4 Stars
210
3 Stars
158
2 Stars
133
1 Star
182
53%of customers recommend this product.
(
493 out of
924)
Customer Reviews for GE - 24" Front Controls Tall Tub Built-In Dishwasher
Customer Rating
1
Poor Quality
on June 4, 2021
Posted by: Frustrated Person
from Florida
The positives of this dishwasher is that it runs quietly and it did a good job with cleaning and drying dishes. However, I have only had the dishwasher for 2 1/2 years and it has broken down three times. It was difficult to get the parts for service in a timely matter. In addition, the wrong parts were sent and I had to wait a month. One of the parts is still on backorder. I haven't had a running dishwasher now for seven months. Thus, I will be buying another dishwasher and a different brand.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 9, 2021
Hi, Thanks for the review. We're so sorry to hear that your dishwasher experience hasn't been a good one. This certainly isn't the owner experience we would want for you and sincerely apologize for the inconvenience you've experienced. We hope you will consider purchasing GE Appliances in the future and allow us the opportunity to regain your faith in our products. We wish you the very best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not worth the Amount
on September 11, 2021
Posted by: Andy20212019
from Salt lake,UT
This model of GE is not up to expectations,it makes lots of noise and feels it takes for ever to wash.very disappointed.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, September 13, 2021
Hi - Thank you for sharing your thoughts on your GE dishwasher. We are sorry to hear you are not pleased with the sound level or the length of the wash cycles and apologize for your disappointment and any inconvenience this may cause you. In order to meet federal energy guidelines, newer model dishwashers use substantially less water than they have in the past. As a result, the cycle times are longer to ensure the washing performance is what you would expect. You do have some control over how long the cycle will take based on the wash cycle you select and any additional cycle options you choose. Your feedback on this and the sound level is very important to us and we will gladly share this information with our dishwasher design team. Kind Regards, Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Leaks and not repairable
on November 17, 2021
Posted by: TGDC20011
from California, MD
The builder put this model in our home that we had built in 2018. It has been leaking since. We thought that is was a hose from under the sink, however it is the dishwasher. We have had to replace the floor, and the last service tech that came out stated that we would have to replace the dishwasher as it it not repairable.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, November 23, 2021
Hi there,
We're terribly sorry to hear about your dishwasher leaking and understand the frustration of having to replace floors. We'd like to gather some additional details, so an agent will email you. We look forward to working with you. Mike@GEA
We're terribly sorry to hear about your dishwasher leaking and understand the frustration of having to replace floors. We'd like to gather some additional details, so an agent will email you. We look forward to working with you. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
No great features
on November 21, 2021
Posted by: Ice T
from Alabama
Soap dispenser and rinse aid dispenser malfunctions peoriodly leaving dishes in need of re-cleaning. (Very Frustrating)
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, November 22, 2021
Hi there, we're so sorry to hear your rinse aid dispenser has been malfunctioning. We can only imagine how annoying this would be to deal with and we're happy to help.
We first suggest the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If you continue to have issues, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
Also, if your unit is less than a year old you are covered under the warranty for a free service trip. As long as you provide proof of purchase, a certified GE Appliances technician will come look at your unit with no charge to you.
All the best,
Guy@GEA
We first suggest the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If you continue to have issues, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
Also, if your unit is less than a year old you are covered under the warranty for a free service trip. As long as you provide proof of purchase, a certified GE Appliances technician will come look at your unit with no charge to you.
All the best,
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
All my GE appliances keep failing in less than 4 y
on January 20, 2022
Posted by: Ramkk
from California
My brand new home came with all GE appliances. Microwave failed in 2 years, Dryer in 3 years and now my Dishwasher doesn't work
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Gina@GEA, GE Appliances, January 24, 2022
Thank you for taking the time to share your experience with us. We're sorry to hear about the trouble with your microwave, dryer and dishwasher and understand the frustration this has caused. We recommend reaching out to our Service Department as they'll be able to diagnose and repair your dishwasher. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. Please reach us via social media if you need further assistance. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Works ok but have had issues with few years usage
on February 4, 2022
Posted by: pajs
I have had this dishwasher for more than 4 years. It recently had issues with its heating element. After getting the heating element replaced, it works fine. However over the last year I have seen the racks rust and parts of it break off. I am not sure if I need to replace the racks as well.
No, I would not recommend this to a friend.
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 7, 2022
Hi there, We're truly sorry to hear about the issues you've had with your dishwasher. This certainly isn’t the owner experience we want for you. We’ll be sending you an email to gather additional information so this situation with the racks can be further looked into. We wish you had a better experience than this! – Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Useless product
on February 15, 2022
Posted by: vkadayam
from Chicago, IL
Total garbage and useless product and waste of money
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, February 16, 2022
Greetings,
Thanks for taking the time to rate your dishwasher. We're awfully sorry to hear that you are unhappy with your dishwasher and understand how frustrating it is. We do see that you have been in contact with the service department and would encourage you to continue to work with them to resolve any repair problems you have. Wishing you well. Mike@GEA
Thanks for taking the time to rate your dishwasher. We're awfully sorry to hear that you are unhappy with your dishwasher and understand how frustrating it is. We do see that you have been in contact with the service department and would encourage you to continue to work with them to resolve any repair problems you have. Wishing you well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Waste of Money and Time
on April 22, 2022
Posted by: Ali Chadhar
from Frisco, TX
Low quality put in the house by builder. Trips the breaker every time we use it. has to go to the breaker panel and turn back on. No one but GE can exclusively work on this. repairs are more that it worth. Will go buy a Maytag product.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Joyce@GEA, GE_Appliances , April 28, 2022
Hello- We are so very sorry to hear you are having this issue with your dishwasher. We can understand how disappointing and frustrating this is for you and your family. We'd like to get a little more information from you and will be reaching out via email. We would really like to keep you in our GE Appliances family. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com