Customer reviews from Samsung US
Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average customer rating
4.6
(517 Reviews)
Rating breakdown 517 reviews
5 Stars
387
4 Stars
103
3 Stars
11
2 Stars
6
1 Star
10
95%of customers recommend this product.
(
479 out of
503)
Customer Reviews for Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
1
Lags and Blacks out
on December 24, 2015
Posted by: Kconnect
from Kansas
Expertise:Intermediate
Bought on Black Friday at great price. With a 120 refresh rate I didn't expect to have motion lag, but I do. Also, I get about a 1 second screen blackout about once an hour. I can't leave my chromecast plugged into a second HDMI port because the TV will black out at a rate of about 10 times in 15 seconds. I know it's the TV because I can remove chromecast, rewind the video and the blackouts are not there. So with a wall-mount TV and where the HDMI ports are located, I can't use my chromecast on my main TV. NOT HAPPY!!!!
Cons: Did not meet expectations, lags, black outs
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't waste your money. You get what you pay for.
on December 26, 2015
Posted by: motCHAOSion
from Holtsville, NewYork
Expertise:Expert
This TV has the worst picture quality I have ever seen, especially considering it's a 4k television. I've had it for a few days now and I've had to constantly keep messing with the picture quality features. The motion clarity is constantly distorted and has what I've learned to be called judder. I learned the hard way that when it comes to Samsung, if you buy their cheapest model you're getting what you pay for. Knowing what I know now I spend the extra $1,000 to get a 7 or an 8 series, even if it's a smaller TV.
Pros: Inexpensive
Cons: Poor quality, Did not meet expectations, watching a blu ray the pic looks less than 1080
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to set-up
on March 1, 2016
Posted by: TVats44
Coming from the stone age of a 25 year old TV that finally died, this TV is awesome. Set-up was very simple. Did not have any problems. Only need to figure out how to use all the functions now. Have the TV only a week and need to find time to be able to use all the bells and whistles on it. So far its great.
Pros: Built-in speakers, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on September 12, 2015
Posted by: Bill435435
Expertise:Intermediate
Has excellent picture from digital antenna as well as Directv
Pros: Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
What a picture
on November 2, 2015
Posted by: txbob
Wow-the sports function really brings everything in to a very crisp focus. Samsung needs to work on the sound functions. Good but, not what i had hoped for.
Pros: Realistic color, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible product
on October 19, 2015
Posted by: YooperBob
from Upper Peninsula of Michigan
Expertise:Intermediate
Extremely easy set up. Unbelievable picture with good sound. My only regret was not buying a larger screen, which I will do next time.
Pros: Realistic color, Bright display, Built-in speakers, Lightweight, fair and reasonable price
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not what I expected
on December 23, 2015
Posted by: Depressed
from Parkland, FL, USA
Expertise:Intermediate
My cable box remote works my TV but my TV remote can not be programmed to work my cable box. Also this set came with a sound bar that has bluetooth but the TV does not. Not too happy with this TV and I have to turn off the TV and the soundbar separately. NOT GOOD!!!!!
Pros: Inexpensive
Cons: no bluetooth, remote cant be programmed to work cable box
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
4K
on October 6, 2015
Posted by: Rickh832
from Houston,TX
Expertise:Expert
The picture quality is unbelievable even with rabbit ears.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US