Customer reviews from Samsung US
Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average customer rating
4.6
(517 Reviews)
Rating breakdown 517 reviews
5 Stars
387
4 Stars
103
3 Stars
11
2 Stars
6
1 Star
10
95%of customers recommend this product.
(
479 out of
503)
Customer Reviews for Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
5
Mind Blowing Clarity
on November 28, 2015
Posted by: SeniorChief1991
from Spartanburg, SC
Expertise:Intermediate
The brilliant, clear picture is mind blowing. The first Blu-Ray we watched made us feel like we were there. Scenic shots with plants rendered the plants lifelike. The color is truly amazing. We paired it up with a Samsung 4.1 speaker system and it is better than being at the theater. Picture and sound quality from HD cable programming is also fantastic. It was easy to install since it weighed less than our 42 inch plasma that we replaced. Very easy to setup. The manual is a little skimpy but the e-manual pre-loaded on the Samsung is very easy to navigate and not a problem finding information. The price was also tremendously less that what I had expected to spend for a 60 inch 4K TV. I could not be happier and can wholeheartedly recommend this TV as a great buy.
Pros: Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Lags and Blacks out
on December 24, 2015
Posted by: Kconnect
from Kansas
Expertise:Intermediate
Bought on Black Friday at great price. With a 120 refresh rate I didn't expect to have motion lag, but I do. Also, I get about a 1 second screen blackout about once an hour. I can't leave my chromecast plugged into a second HDMI port because the TV will black out at a rate of about 10 times in 15 seconds. I know it's the TV because I can remove chromecast, rewind the video and the blackouts are not there. So with a wall-mount TV and where the HDMI ports are located, I can't use my chromecast on my main TV. NOT HAPPY!!!!
Cons: Did not meet expectations, lags, black outs
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't waste your money. You get what you pay for.
on December 26, 2015
Posted by: motCHAOSion
from Holtsville, NewYork
Expertise:Expert
This TV has the worst picture quality I have ever seen, especially considering it's a 4k television. I've had it for a few days now and I've had to constantly keep messing with the picture quality features. The motion clarity is constantly distorted and has what I've learned to be called judder. I learned the hard way that when it comes to Samsung, if you buy their cheapest model you're getting what you pay for. Knowing what I know now I spend the extra $1,000 to get a 7 or an 8 series, even if it's a smaller TV.
Pros: Inexpensive
Cons: Poor quality, Did not meet expectations, watching a blu ray the pic looks less than 1080
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to set-up
on March 1, 2016
Posted by: TVats44
Coming from the stone age of a 25 year old TV that finally died, this TV is awesome. Set-up was very simple. Did not have any problems. Only need to figure out how to use all the functions now. Have the TV only a week and need to find time to be able to use all the bells and whistles on it. So far its great.
Pros: Built-in speakers, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on September 12, 2015
Posted by: Bill435435
Expertise:Intermediate
Has excellent picture from digital antenna as well as Directv
Pros: Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
What a picture
on November 2, 2015
Posted by: txbob
Wow-the sports function really brings everything in to a very crisp focus. Samsung needs to work on the sound functions. Good but, not what i had hoped for.
Pros: Realistic color, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible product
on October 19, 2015
Posted by: YooperBob
from Upper Peninsula of Michigan
Expertise:Intermediate
Extremely easy set up. Unbelievable picture with good sound. My only regret was not buying a larger screen, which I will do next time.
Pros: Realistic color, Bright display, Built-in speakers, Lightweight, fair and reasonable price
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not what I expected
on December 23, 2015
Posted by: Depressed
from Parkland, FL, USA
Expertise:Intermediate
My cable box remote works my TV but my TV remote can not be programmed to work my cable box. Also this set came with a sound bar that has bluetooth but the TV does not. Not too happy with this TV and I have to turn off the TV and the soundbar separately. NOT GOOD!!!!!
Pros: Inexpensive
Cons: no bluetooth, remote cant be programmed to work cable box
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US