Customer reviews from Samsung US
Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average customer rating
4.6
(517 Reviews)
Rating breakdown 517 reviews
5 Stars
387
4 Stars
103
3 Stars
11
2 Stars
6
1 Star
10
95%of customers recommend this product.
(
479 out of
503)
Customer Reviews for Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
4
It's a great TV for the money
on February 1, 2016
Posted by: Tampico
from Raleigh, NC, USA
Expertise:Intermediate
I got a TV just like this a week before black Friday 2015 for a very good deal.
Unfortunately as soon as I started using it, I've noticed blue spots, like dead or stuck pixels in the display, one of them was about a quarter of an inch in diameter.
After exchanging that TV for another one of the same model, I'm satisfied.
It looks great, sounds good and until now, it's been performing very good.
There are times and certain shows on certain channels that get bad "pixalation", but other that, my wife and I believe this was a great purchase for the money.
Have tested 4K only from YouTube and looks great, will have to wait until there's more availability to pass real judgement.
On the eManual, there's mention of the smart remote by default, but another remote came in the box and apparently the smart remote doesn't work with this TV.
Samsung should make their smart remote work with any of their smart TVs and should sell all their smart TVs with that smart remote by default!
I suggest, Samsung should send an update for all their smart TVs so they are enabled to work with the smart remote.
After that, they should give us (for free) or sell us (at a great discount) the smart remote.
That will say a lot about them caring for their customers.
Unfortunately as soon as I started using it, I've noticed blue spots, like dead or stuck pixels in the display, one of them was about a quarter of an inch in diameter.
After exchanging that TV for another one of the same model, I'm satisfied.
It looks great, sounds good and until now, it's been performing very good.
There are times and certain shows on certain channels that get bad "pixalation", but other that, my wife and I believe this was a great purchase for the money.
Have tested 4K only from YouTube and looks great, will have to wait until there's more availability to pass real judgement.
On the eManual, there's mention of the smart remote by default, but another remote came in the box and apparently the smart remote doesn't work with this TV.
Samsung should make their smart remote work with any of their smart TVs and should sell all their smart TVs with that smart remote by default!
I suggest, Samsung should send an update for all their smart TVs so they are enabled to work with the smart remote.
After that, they should give us (for free) or sell us (at a great discount) the smart remote.
That will say a lot about them caring for their customers.
Pros: Bright display, Built-in speakers, small bezels around the tv
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Very, very happy camper
on February 2, 2016
Posted by: BxFootballFan
from Bronx, NY, USA
Expertise:Expert
This is my first Samsung television, and I cannot be happier. I waited until just the right time to purchase one and thought the size would be too large for my apartment. It absolutely is not and everyone is happy!
I cannot say enough about the crisp, Ultra Hi-Def picture. You can see every. Thing.
I recommend this product and hope you find it as great an experience as I have.
Thanks!
I cannot say enough about the crisp, Ultra Hi-Def picture. You can see every. Thing.
I recommend this product and hope you find it as great an experience as I have.
Thanks!
Pros: Inexpensive, Realistic color, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on February 2, 2016
Posted by: Oswaldo
from Ohio
Expertise:Intermediate
The picture quality is unsurpassed and the ease of using control features makes this TV a great product.
Pros: Realistic color, sharp picture
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great crisp color!
on February 4, 2016
Posted by: 4credit2
from FLorida
Expertise:Intermediate
Purchased 2 new Samsung TV's withing the last month. Slim, crisp color,lightweight and a HUGE improvement from my old school TV's! One is Ultra HD smart, and the smaller 40 " is led HDTV. Space saver is indeed necessary! I added a soundbar because I listen to pandora and other simular music stations while working@home!
Shopped on line, visited stores to see and touch in person. Good value for the price!
Shopped on line, visited stores to see and touch in person. Good value for the price!
Pros: Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
THE PICTURE IS GREAT
on February 4, 2016
Posted by: itts
from Connecticut, USA
I was impressed with the picture quality , especially when watching live tv.
Pros: Realistic color
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on February 5, 2016
Posted by: Rockyandatlas
from Illinois
This TV is fantastic! Picture is unbelievable and it is easy to mount! Throw in the smart technology and this is a fantastic investment!
Pros: Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Replacement TV
on February 7, 2016
Posted by: polarlover
from warrington, pa
Expertise:Beginner
This was a replacement TV for UN55H6350AFXZA. Dissatisfied with shape, picture, and lack of rotation of screen. Although original TV developed unfixable screen issues, I wish I could have kept the old tv. Was told this would have a crisper picture, I think it is worse.
Didn't have a choice on replacement TV sadly. Never would buy this product.
Cons: Poor quality, Did not meet expectations, to clumsy
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV for the bedroom
on February 7, 2016
Posted by: MsLucius
from Coral Springs
Expertise:Beginner
This TV has great picture quality! The screen is very clear and has a anti glare to keep the sunlight away! Also love the SmartHub feature and can watch channels I never knew I had which is a A+!
Pros: Realistic color, Bright display, Built-in speakers, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US