Customer reviews from Samsung US
Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average customer rating
4.6 out of 5
4.6
(517 Reviews)
Open Ratings Snapshot
Rating breakdown 517 reviews
5 Stars
387
4 Stars
103
3 Stars
11
2 Stars
6
1 Star
10
95%of customers recommend this product. 
(
479 out of 503
)
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Customer Reviews for Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
2 out of 5
2
Poor Quality
on July 17, 2016
Posted by: Anonymous
from Knoxville, TN, USA
Expertise:Intermediate
I got this tv in Nov 2015 and the screen had line running threw it. They fix it. But product is not good as expected.
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this t.v and its many features
on July 22, 2016
Posted by: Jerology
from Brooklyn NY
Expertise:Intermediate
This t.v is excellent once I purchased a wireless keyboard and mousepad. The only thing I am unable to do is play my favorite Facebook game the price is right other then that it's excellent.. A very wise investment .
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
easy to use features
on July 29, 2016
Posted by: Unluckye
from Denton, TX
Expertise:Intermediate
So simple to set up & easy menu to understand & use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
WiFi leaves a little to be desired
on October 17, 2016
Posted by: Bobyluvjr
Expertise:Expert
The TV is excellent but the WiFi connection keeps going in and out
Pros: Bright display, Realistic color, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Product has great Features
on November 27, 2015
Posted by: tommmy22
from Raleigh, NC, USA
Expertise:Beginner
Upgrade to this model and size. I love this series easier to program wide array of choices. a very beautiful picture.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Lightweight, easy to customize
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Automatic Turn Off
on March 27, 2016
Posted by: JCNJShoptv
It turn off by itself, We check if the timer is on but its not. It happen not so often but still very frustrating because at middle of the show it shut off. i keep on searching from the manual reason why its doing like this.
Pros: Realistic color, Bright display, Built-in speakers, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great fidelity. Movies look like movies and not daytime tv. And the high frame rate is great for action.
on September 22, 2015
Posted by: SoCalBrit
from Orange County, CA, USA
Expertise:Expert
I had a Samsung tv for 10 years which gave great service and so when it came time to replace it, choosing another Samsung was an easy decision. The thinner surround allowed me to select a bigger tv screen for the same overall dimensions. Couple that with going from 1080p to UHD and the overall improvement is dramatic. I am a keen amateur photographer and display my photos on my tv. They have never looked better and more natural and now since this is a smart tv I can select sources on the internet as well as those directly connected my tv. Having a smart tv was new to me. Once I had connected a wireless mouse to the USB it was really easy to "type". There is enough memory built in to the tv for all the apps I want to download and the Smart Hub provides easy access. I thoroughly recommend this Samsung tv.
Pros: Realistic color, Bright display, movies look like movies and not daytime tv
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Mind Blowing Clarity
on November 28, 2015
Posted by: SeniorChief1991
from Spartanburg, SC
Expertise:Intermediate
The brilliant, clear picture is mind blowing. The first Blu-Ray we watched made us feel like we were there. Scenic shots with plants rendered the plants lifelike. The color is truly amazing. We paired it up with a Samsung 4.1 speaker system and it is better than being at the theater. Picture and sound quality from HD cable programming is also fantastic. It was easy to install since it weighed less than our 42 inch plasma that we replaced. Very easy to setup. The manual is a little skimpy but the e-manual pre-loaded on the Samsung is very easy to navigate and not a problem finding information. The price was also tremendously less that what I had expected to spend for a 60 inch 4K TV. I could not be happier and can wholeheartedly recommend this TV as a great buy.
Pros: Realistic color, Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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