Customer reviews from Samsung US
Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average customer rating
4.6
(517 Reviews)
Rating breakdown 517 reviews
5 Stars
387
4 Stars
103
3 Stars
11
2 Stars
6
1 Star
10
95%of customers recommend this product.
(
479 out of
503)
Customer Reviews for Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
5
Looks great
on January 29, 2016
Posted by: tomuch
from Illinois
Expertise:Intermediate
I love the the look of this tv, plus the size is just great.
Like everything about it.
Would buy it again
Like everything about it.
Would buy it again
Pros: Realistic color, Built-in speakers, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on January 29, 2016
Posted by: Postmom
from Oak Island NC
Expertise:Intermediate
Really great picture quality. Very realistic. Easy to set up.
Pros: Realistic color, Bright display
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 4K UHD JU6400 series 55 inch tv
on January 30, 2016
Posted by: Gunner0411
from Texas, USA
Expertise:Intermediate
I never saw a picture look so clear and real in all my life at age 44. When I watch my blu-ray movies, it's as real as it gets, as if the characters in the movie are walking around in my home and every little detail, down to the hair on your body is like I have never seen in any other source of video. All the colors are as brilliant as their supposed to be. You spend the extra money on one of these Samsung tv's, but it's worth every penny and Samsung is the best. I'm so happy and excited that I made this choice. It's one of the best investments that I have ever decided on. Thank you Samsung for this new technology. Thank you
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight, future ready
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great TV
on January 30, 2016
Posted by: tmh1
from Port Allen, LA, USA
Expertise:Intermediate
great TV and we got a really good deal too
beautiful picture - easy set up
purchased for my parents home and easy connect to current remote
they are enjoying their new TV
beautiful picture - easy set up
purchased for my parents home and easy connect to current remote
they are enjoying their new TV
Pros: Realistic color, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Realistic
on January 31, 2016
Posted by: Anonymous
from WI
Expertise:Intermediate
Love the tv. Only con sometimes the screen pauses or jumps.
Pros: Realistic color
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the Rest
on January 31, 2016
Posted by: DonRicardo
from Texas, USA
Expertise:Intermediate
I took my time to review the standard specifications of like size and featured TVs. Knowing 4k is clearly on everyone's tech-radar, I searched and searched for the best value. The best value means the best image quality, the best specifications and test proven technology with reliability well in mind. I was tempted to go with no name providers and/or a private labeled generic TV which had prices up to 40% less than this Samsung but after a month of reading, it was clearly proven to me that buy one of these was out of the question. The specifications were far from equal and upscaling to 4k isn't 4k any more than 720dpi is the same HD as 1080dpi. There were other similar sleight of hand tactics that one might say are not good business practices.
Samsung beats all comers in virtually every category. And, more especially in new technologies.
Samsung beats all comers in virtually every category. And, more especially in new technologies.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight, reliability, features, internet access, applications, wifi speed, sizing, available content via apps
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Registration frustrations
on January 31, 2016
Posted by: ididitin
from Central, WV, USA
Expertise:Beginner
1. page would not let me scroll down to submit on my first attempt
2. S/n on box is 99.9 % the same as the number on the back of the tv, the last letter was omitted from the box.
3. when selecting type of tv, first choice was 4ksuhd however this model is 4kuhd
2. S/n on box is 99.9 % the same as the number on the back of the tv, the last letter was omitted from the box.
3. when selecting type of tv, first choice was 4ksuhd however this model is 4kuhd
Pros: ease of installation or setup
Cons: printed booklet could have been more in-depth
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's a great TV for the money
on February 1, 2016
Posted by: Tampico
from Raleigh, NC, USA
Expertise:Intermediate
I got a TV just like this a week before black Friday 2015 for a very good deal.
Unfortunately as soon as I started using it, I've noticed blue spots, like dead or stuck pixels in the display, one of them was about a quarter of an inch in diameter.
After exchanging that TV for another one of the same model, I'm satisfied.
It looks great, sounds good and until now, it's been performing very good.
There are times and certain shows on certain channels that get bad "pixalation", but other that, my wife and I believe this was a great purchase for the money.
Have tested 4K only from YouTube and looks great, will have to wait until there's more availability to pass real judgement.
On the eManual, there's mention of the smart remote by default, but another remote came in the box and apparently the smart remote doesn't work with this TV.
Samsung should make their smart remote work with any of their smart TVs and should sell all their smart TVs with that smart remote by default!
I suggest, Samsung should send an update for all their smart TVs so they are enabled to work with the smart remote.
After that, they should give us (for free) or sell us (at a great discount) the smart remote.
That will say a lot about them caring for their customers.
Unfortunately as soon as I started using it, I've noticed blue spots, like dead or stuck pixels in the display, one of them was about a quarter of an inch in diameter.
After exchanging that TV for another one of the same model, I'm satisfied.
It looks great, sounds good and until now, it's been performing very good.
There are times and certain shows on certain channels that get bad "pixalation", but other that, my wife and I believe this was a great purchase for the money.
Have tested 4K only from YouTube and looks great, will have to wait until there's more availability to pass real judgement.
On the eManual, there's mention of the smart remote by default, but another remote came in the box and apparently the smart remote doesn't work with this TV.
Samsung should make their smart remote work with any of their smart TVs and should sell all their smart TVs with that smart remote by default!
I suggest, Samsung should send an update for all their smart TVs so they are enabled to work with the smart remote.
After that, they should give us (for free) or sell us (at a great discount) the smart remote.
That will say a lot about them caring for their customers.
Pros: Bright display, Built-in speakers, small bezels around the tv
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US