Customer reviews from lg.com
LG - 2.1-Channel Soundbar with Wireless Subwoofer - Black
Average customer rating
3.3
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
4
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
4
64%of customers recommend this product.
(
7 out of
11)
Customer Reviews for LG - 2.1-Channel Soundbar with Wireless Subwoofer - Black
Customer Rating
5
love it
on July 16, 2016
Posted by: splicer
from Florida, United States
[This review was collected as part of a promotion.] BROUGHT a week ago love it will recomend it always
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Sucks
on September 22, 2017
Posted by: Deborah1960
from Jacksonville, FL, United States
[This review was collected as part of a promotion.] Worked great for several months sent it off to LG to be fixed received it back and it worked once again for several months and again the woofer and sound bar will not sync . Wish I had never purchased it.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
4
nice quality
on January 1, 2016
Posted by: Big blue
from Lancaster, PA, United States
I bought this to go with my LG 4K tv. The sound is a great addition to an awesome tv. My only problem is if I use it wireless the sound comes in and out. And I had an issue with the subwoofer going in and out no matter how I have the sound bar set up.
Pros: Style/Design, Performance, easy to use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
on June 20, 2016
Posted by: scc12234
from Camarillo, CA
[This review was collected as part of a promotion.] horible always disconnects from subwoofer i hate it both with the regular remote and universal remote
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Posted by: Anonymous
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this for a while and suddenly it does not get power to the soundbar.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
4
Response from lg.comBy Daphane , LGE Social Media, January 21, 2022
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Wireless Subwoofer always disconnected
on February 2, 2016
Posted by: Diaa El Masry
from Qatar
[This review was collected as part of a promotion.] I was really disappointed because every time I start the device, the subwoofer is disconnected and needs to reconnect again. The recconnection procedure is a very silly one that needs you to run 4 to 5 steps and you should disconnect the power of both devices and reconnect them again. If you mess up with the steps, you need to restart over and over again and you will be lucky if you could connect it within 15 minutes!
Very bad wireless connection procedure, LG!
Very bad wireless connection procedure, LG!
No, I would not recommend this to a friend.
Written by a customer while visiting lg.com
Posted by: Wammie
from Little Rock, Ar.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had my sound bar for a couple of weeks and it really makes a difference with the experience of watching movies. It fits in seamlessly with the overall configuration of the tv, it's hardly noticeable. Definitely would recommend for a purchase, it's so simple to setup and use.
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Awesome soundbar
on January 22, 2016
Posted by: rocketbob
from Marble Falls, TX, United States
[This review was collected as part of a promotion.] This is my second purchase. Love this soundbar. Greatly improves television audio. Several sound modes make the environment just right for any programming
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com