Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT D80 Robot Vacuum - Metallic Gold/Black
Average customer rating
1 out of 5
1
(2 Reviews)
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Rating breakdown 2 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
0%of customers recommend this product. 
(
0 out of 1
)
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Customer Reviews for ECOVACS Robotics - DEEBOT D80 Robot Vacuum - Metallic Gold/Black
Customer Rating
1 out of 5
1
on October 17, 2015
Posted by: frank 67
from Burdett Alberta
Gender:Male
I bought this 6 months ago and it worked well for a while but then it would go into a corner and couldn't seem to find its way out, now it just backs off the charger and stops, it appears as though 1 drive wheel is plugged with hair or something. there are no instructions in the user manual as to how to clean the drive wheels
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Service, October 19, 2015
Thank you for you feedback, we're sorry the wheel seems to be clogged. Please contact our customer service team by phone or email and let us help correct the issue. Email - customerservice@ecovacsrobotics.com OR phone - 884. ECOVACS (326.8227). We look forward to hearing from you and working thru this with you.
Written by a customer while visiting ecovacs.com
Customer Rating
1 out of 5
1
Poor Battery
on May 6, 2016
Posted by: Smexz
from Montréal, QC, Canada
Gender:Male
Battery of this model will only last 6 months to a year. Bought mine 1 year ago and suddenly battery only charges for 1 hour then backs up and will clean for 15 - 20 mins.
Battery will not charge unless the unit is powered on. if its off it will blink red and make beeping sounds.
Response from ecovacs.comBy Ecomm, May 11, 2016
Thanks for sharing your experience, please accept our apologies for this atypical behavior. Contact our Customer Service team directly for assistance, and give us the opportunity to make this right for you. 1.844.ECOVACS(326.8227)
Written by a customer while visiting ecovacs.com