Customer reviews from startech.com
Startech - USB S-Video Composite Audio Video Capture Cable
Average customer rating
2.8
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
6
4 Stars
0
3 Stars
1
2 Stars
2
1 Star
7
Customer Reviews for Startech - USB S-Video Composite Audio Video Capture Cable
Customer Rating
3
Not working with catalina
on January 24, 2021
Posted by: alexSRD
Bought it 5 years ago, pretty good but the cord one one of mine got a bit damaged just by having it folded in the box. They did replace it. My main issue no is with the upgrade to catalina it is no longer working. Need a new driver to run the product on MAC OS.
Written by a customer while visiting startech.com
Customer Rating
1
Strange behavior
on July 28, 2019
Posted by: El Blavet
I have a surveillance camera with PAL signal outputs S-video & composite. In my MacBook Pro (Mohave) this device don't detects the PAL signal but the NTSC (!?)
The image appears with te bottom cropped, a lot of lines, and the format isn't the expected aspect ratio 4x3. What's goin on?
The image appears with te bottom cropped, a lot of lines, and the format isn't the expected aspect ratio 4x3. What's goin on?
Response from startech.comBy Matt, Customer Support, July 30, 2019
We're sorry to hear about the difficulties you're experiencing with our SVID2USB23. In macOS, if you go to the 'Record' menu, then 'Video Settings' and then choose the 'Compression' tab, you can change the Compression type to a format for PAL. If you're still having difficulties after changing that setting, please feel free to contact us at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Written by a customer while visiting startech.com
Customer Rating
1
no driver
on January 13, 2020
Posted by: MIke f
i cannot see anywhere that the driver was installed from the disc, nothing works, help please
Response from startech.comBy Matt, Customer Support, January 31, 2020
Hello Mike,
We always try to ensure our customers have exceptional experiences with us and our products and we apologize for the difficulties you're having with our SVID2USB32. We recommend downloading and installing the latest drivers from our website. If you're using macOS the software and drivers should install together, but if you're using Windows, you need to install the drivers from our website and then the Movavi capture software from the Movavi CD that comes with the adapter. This is because the Movavi software has a CD key that's required to license the software. If you require assistance, please feel free to contact us at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
We always try to ensure our customers have exceptional experiences with us and our products and we apologize for the difficulties you're having with our SVID2USB32. We recommend downloading and installing the latest drivers from our website. If you're using macOS the software and drivers should install together, but if you're using Windows, you need to install the drivers from our website and then the Movavi capture software from the Movavi CD that comes with the adapter. This is because the Movavi software has a CD key that's required to license the software. If you require assistance, please feel free to contact us at www.startech.com/support. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Written by a customer while visiting startech.com
Customer Rating
2
hardware device issues
on April 26, 2020
Posted by: Den67
The hardware was working fine until a recent Mac software update. The device no longer works as device needs to be updated by developer. I have tried to amend this myself via the legacy software tab which brings up software out of date. However, your software is not listed, Can you advise if a software update is available for this product ?
Response from startech.comBy Matt, Customer Support, April 28, 2020
We always try to ensure our customers have exceptional experiences with our products and we're sorry to hear about the difficulties you're having with our SVID2USB23 in macOS. If you're using the latest version of macOS (10.15) you may be having issues due to this version of macOS not being compatible with 32-bit software and drivers. We'd be happy to help you look into this problem though. If you require any assistance, please do not hesitate to contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Written by a customer while visiting startech.com
Customer Rating
5
Twain Drivers works good, WDM and DirectX too
on August 22, 2017
Posted by: jwilli84
I had trouble understanding the driver installer will (by default) install the video and audio components as (audio) components.. not "if" it does.. then have to complete the install by going manually into the 64 or 32 bit driver directory and updating the driver.. then it shows up as an Imaging device and a singular Audio device. Twain driver has be installed separately too.. and the drivers always produce big red scary warning dialogs.. so have to override to get them in Windows 7 x64. Irfan is the freeware Twain test tool I used for testing, I had installed the Twain32 driver and Irfan32 on Win7x64.. the 32 and 32 could see each other and select File/Acquire/Select Twain - USB 2861 Video and a live popup window appeared allowing me to select Composite or S-Video as the source and the Capture size.. settings brings up the DirectX Decoder/ProcAmp/Image panels for tweaking the image. Capture is a simple button and it dumps the frame shot into Irfan as expected. XnView > Scan natively uses the Twain32 driver like you would expect, no glitches. ArtWeaver Free also invokes Twain32 and captures no problem. Windows Live Movie Maker treats it like a Wecam source, when the drivers are properly installed (this) opens a selection and fine tuning dialog and then lets you capture video and sound to "clips". The sedcondary dialogs are the DirectX dialogs, color is good but old VHS tapes may have some timebase "swimming" in them without a corrector device. VLC captured both video and audio.
Written by a customer while visiting startech.com
Customer Rating
1
32-bit only!
on October 7, 2019
Posted by: bunnyhero
if you're using a modern mac OS, DO NOT BUY THIS PRODUCT. it only supports macOS 10.14 or earlier!
Response from startech.comBy Matt, Customer Support, October 18, 2019
We are aware of this issue and apologize for the inconvenience. MacOS Catalina (10.15) removed support for 32bit software/drivers, and while updated 64bit software/drivers have been requested from the manufacturer of the chipset used in SVID2USB23, they have not yet been provided to us. A workaround would be to remain on 10.14 or to reinstall 10.14 (or an earlier version that is supported). Again, we apologize but unfortunately, this product is currently incompatible with macOS 10.15 for the foreseeable future.
Written by a customer while visiting startech.com
Customer Rating
5
Works Great
on September 8, 2014
Posted by: cimara
Simple install and works great to capture analog video. Just make sure device is connected to a USB 2.0 or 3.0 port. USB 1.1 port will cause dropped frames during capture.
Written by a customer while visiting startech.com
Customer Rating
2
Worked great until Mac OS 10.15 update
on October 13, 2019
Posted by: Jeff66
This product worked as advertised. But then I upgraded to Mac OS 10.15 and now the software won't run because it hasn't been updated to 64-bit only which is required to run on Mac OS 10.15.
Response from startech.comBy Matt, Customer Support, October 18, 2019
Hi Jeff. Currently, SVID2USB23 is incompatible with 10.15 as support for 32bit software/drivers was removed with macOS Catalina (10.15), and updated 64bit software/drivers have not yet been provided by the manufacturer of the chipset used in this product. Unfortunately, in order to use this product, you’ll have to remain on 10.14 or, if you’ve already updated, reinstall 10.14 or an earlier compatible version. We understand this may be frustrating and apologize for the inconvenience, however for the foreseeable future the product remains incompatible with 10.15.
Written by a customer while visiting startech.com