Customer Reviews for Night Owl - 16-Channel, 15-Camera Indoor/Outdoor High-Definition DVR Surveillance System - Black/Gray
Customer Rating
5
Just as described!
on October 3, 2015
Posted by: Zobo50
from Indianapolis, IN, United States
Gender:Male
I have it all laid out set up and ready to run wire. It is everything that was described. Picture clarity is great and DVR is easy to use and review. The PTZ is much smaller than what I thought it would be from the pictures but that is perfect. I am using this set up at my house and did not want something too "commercial" around the house.
I would recommend this to a friend!
Response from nightowlsp.comBy Carlos G, Night Owl Support, January 30, 2017
Thank you for this review. We are always excited to hear when a customer is happy with their Night Owl security investment. Please let us know if there is anything further we can assist you with
Response from nightowlsp.comBy Peter C., Technical Support, January 30, 2017
We are happy to hear you are enjoying your Night Owl product!
Written by a customer while visiting nightowlsp.com
System works flawlessly, clear, nice, easy to set up and operate with basic knowledge. The only issue I've found in it is that a few of the camera cables from new arent 100%. They seem to be very thin in comparison to older systems, obviously technology changes, but a few of the cameras I had to physically move, bend, and tie down some tension on the DVR sides. It seems the connection goign into the BNC is chincy. If you bump the DVR when moving other things in the cabinet it shuts those cameras off and says no signal, you must wiggle them until they reappear
Response from nightowlsp.comBy Peter C., Technical Support, January 30, 2017
We apologize for the problems that you are experiencing with your system. We pride ourself on great support for our customers. Please do not hesitate to contact our Technical Support Department via email (support@nightowlspsupport.com) or phone (1-866-390-1303). Our Technical Support Specialists will work with you to come up with a resolution to your issue.
Written by a customer while visiting nightowlsp.com