Customer reviews from hp.com
HP - Premium Plus Glossy Inkjet Photo Paper - White
Average customer rating
4.4
(221 Reviews)
Rating breakdown 221 reviews
5 Stars
167
4 Stars
22
3 Stars
10
2 Stars
4
1 Star
18
85%of customers recommend this product.
(
106 out of
125)
Customer Reviews for HP - Premium Plus Glossy Inkjet Photo Paper - White
Customer Rating
1
Very Poor Product
on July 23, 2011
Posted by: prophotos
from Bennington Vermont
Gender:Female
The changes made to the HP Premium Plus Photo paper are just plain bad. The company took an excellent photograph print paper and reformulated it to a substandard product. Gone is the wonderful heavy weight of the former paper, gone is the wonderful "nubby' backing and gone is the wonderful print surface. All that is left is the price. The product does not perform but the price was not reduced. i returned my full order and I will not purchase this product again. Until the changes, I used this product alnmost daily for three years.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy HP Customer Service, January 12, 2012
Thank you for taking the time to provide feedback on the HP Premium Plus Photo Paper.
Situation:
In April 2011, HP started shipping new and improved HP Premium Plus Photo Paper. With this new paper, there are new printing instructions for using new HP Premium Plus Photo Paper on HP printers purchased before October 2011. Customers may notice less bright colors on the new HP Premium Plus Photo Paper when comparing to the old HP Premium Plus Photo Paper if they do not follow the new printing instructions.
Printing Instructions for new HP Premium Plus Photo Paper
For printers purchased prior to October 2011, the recommended print mode for new HP Premium Plus Photo Paper is “HP Advanced Photo”. Customers will see brighter colors when the “Advanced Photo” print mode is used vs. “Premium Plus” print mode when printing on new HP Premium Plus Photo Paper. For instructions on how to change printer preferences to get the best results on HP Premium Plus Photo Paper, along with tips to print bright, colorful photos, visit www.hp.com/go/PremiumPlus
Why did HP change HP Premium Plus Photo Paper?
New and improved HP Premium Plus Photo Paper achieves several major improvements over old Premium Plus Photo Paper:
• Instant dry photo printing
• Smudge-resistant, water-resistant photos
• The paper is Forest Stewardship Council (FSC) certified which indicates that the paper pulp came from a legal, reputable and well managed forest source.
• The paper is recyclable in consumer collection systems that accept mixed paper. (Note: may not be recyclable in all areas)
There are some tradeoffs in going from the old Premium Plus Photo Paper to the new Premium Plus Photo Paper, this includes a slightly lower gloss level. New Premium Plus Photo Paper is “Glossy” while the old Premium Plus Photo Paper was “High Gloss.”
Customers who were previously using old HP Premium Plus Photo Paper and want a photo paper most similar to that type of photo paper, HP recommends HP Premium Photo Paper which has a similar gloss level and color gamut as old the HP Premium Plus Photo Paper, but is slightly thinner.
Situation:
In April 2011, HP started shipping new and improved HP Premium Plus Photo Paper. With this new paper, there are new printing instructions for using new HP Premium Plus Photo Paper on HP printers purchased before October 2011. Customers may notice less bright colors on the new HP Premium Plus Photo Paper when comparing to the old HP Premium Plus Photo Paper if they do not follow the new printing instructions.
Printing Instructions for new HP Premium Plus Photo Paper
For printers purchased prior to October 2011, the recommended print mode for new HP Premium Plus Photo Paper is “HP Advanced Photo”. Customers will see brighter colors when the “Advanced Photo” print mode is used vs. “Premium Plus” print mode when printing on new HP Premium Plus Photo Paper. For instructions on how to change printer preferences to get the best results on HP Premium Plus Photo Paper, along with tips to print bright, colorful photos, visit www.hp.com/go/PremiumPlus
Why did HP change HP Premium Plus Photo Paper?
New and improved HP Premium Plus Photo Paper achieves several major improvements over old Premium Plus Photo Paper:
• Instant dry photo printing
• Smudge-resistant, water-resistant photos
• The paper is Forest Stewardship Council (FSC) certified which indicates that the paper pulp came from a legal, reputable and well managed forest source.
• The paper is recyclable in consumer collection systems that accept mixed paper. (Note: may not be recyclable in all areas)
There are some tradeoffs in going from the old Premium Plus Photo Paper to the new Premium Plus Photo Paper, this includes a slightly lower gloss level. New Premium Plus Photo Paper is “Glossy” while the old Premium Plus Photo Paper was “High Gloss.”
Customers who were previously using old HP Premium Plus Photo Paper and want a photo paper most similar to that type of photo paper, HP recommends HP Premium Photo Paper which has a similar gloss level and color gamut as old the HP Premium Plus Photo Paper, but is slightly thinner.
Written by a customer while visiting hp.com
Customer Rating
5
all HP photo papers
on November 4, 2013
Posted by: Rainey
from Pocono Lake PA
Gender:Female
I have never been disappointed by the quality of the prints by any HP paper products I especially like the quick dry feature
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
New and worse than before
on January 24, 2013
Posted by: diskwall
The new paper is definitely inferior to the old ... it doesn't have the crisp image quality, the heft of the old paper, or the same color gamut. The color of pictures printed on the old paper has to be redefined - it's expensive and wastes time.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2
What has happened to your quality?
on November 13, 2011
Posted by: Bizzie
I have used your Premium Plus photo paper for a number of years and all of a sudden your "new and improved" Premium Plus photo paper does not not print vibrant, really sharp prints anymore. I'm not happy.
No, I would not recommend this to a friend.
Performance
2
Response from hp.comBy HP Customer Service, January 12, 2012
Thank you for taking the time to provide feedback on the HP Premium Plus Photo Paper.
Situation:
In April 2011, HP started shipping new and improved HP Premium Plus Photo Paper. With this new paper, there are new printing instructions for using new HP Premium Plus Photo Paper on HP printers purchased before October 2011. Customers may notice less bright colors on the new HP Premium Plus Photo Paper when comparing to the old HP Premium Plus Photo Paper if they do not follow the new printing instructions.
Printing Instructions for new HP Premium Plus Photo Paper
For printers purchased prior to October 2011, the recommended print mode for new HP Premium Plus Photo Paper is “HP Advanced Photo”. Customers will see brighter colors when the “Advanced Photo” print mode is used vs. “Premium Plus” print mode when printing on new HP Premium Plus Photo Paper. For instructions on how to change printer preferences to get the best results on HP Premium Plus Photo Paper, along with tips to print bright, colorful photos, visit www.hp.com/go/PremiumPlus
Why did HP change HP Premium Plus Photo Paper?
New and improved HP Premium Plus Photo Paper achieves several major improvements over old Premium Plus Photo Paper:
• Instant dry photo printing
• Smudge-resistant, water-resistant photos
• The paper is Forest Stewardship Council (FSC) certified which indicates that the paper pulp came from a legal, reputable and well managed forest source.
• The paper is recyclable in consumer collection systems that accept mixed paper. (Note: may not be recyclable in all areas)
There are some tradeoffs in going from the old Premium Plus Photo Paper to the new Premium Plus Photo Paper, this includes a slightly lower gloss level. New Premium Plus Photo Paper is “Glossy” while the old Premium Plus Photo Paper was “High Gloss.”
Customers who were previously using old HP Premium Plus Photo Paper and want a photo paper most similar to that type of photo paper, HP recommends HP Premium Photo Paper which has a similar gloss level and color gamut as old the HP Premium Plus Photo Paper, but is slightly thinner.
Situation:
In April 2011, HP started shipping new and improved HP Premium Plus Photo Paper. With this new paper, there are new printing instructions for using new HP Premium Plus Photo Paper on HP printers purchased before October 2011. Customers may notice less bright colors on the new HP Premium Plus Photo Paper when comparing to the old HP Premium Plus Photo Paper if they do not follow the new printing instructions.
Printing Instructions for new HP Premium Plus Photo Paper
For printers purchased prior to October 2011, the recommended print mode for new HP Premium Plus Photo Paper is “HP Advanced Photo”. Customers will see brighter colors when the “Advanced Photo” print mode is used vs. “Premium Plus” print mode when printing on new HP Premium Plus Photo Paper. For instructions on how to change printer preferences to get the best results on HP Premium Plus Photo Paper, along with tips to print bright, colorful photos, visit www.hp.com/go/PremiumPlus
Why did HP change HP Premium Plus Photo Paper?
New and improved HP Premium Plus Photo Paper achieves several major improvements over old Premium Plus Photo Paper:
• Instant dry photo printing
• Smudge-resistant, water-resistant photos
• The paper is Forest Stewardship Council (FSC) certified which indicates that the paper pulp came from a legal, reputable and well managed forest source.
• The paper is recyclable in consumer collection systems that accept mixed paper. (Note: may not be recyclable in all areas)
There are some tradeoffs in going from the old Premium Plus Photo Paper to the new Premium Plus Photo Paper, this includes a slightly lower gloss level. New Premium Plus Photo Paper is “Glossy” while the old Premium Plus Photo Paper was “High Gloss.”
Customers who were previously using old HP Premium Plus Photo Paper and want a photo paper most similar to that type of photo paper, HP recommends HP Premium Photo Paper which has a similar gloss level and color gamut as old the HP Premium Plus Photo Paper, but is slightly thinner.
Written by a customer while visiting hp.com
Customer Rating
1
gets stuck in printer
on November 24, 2012
Posted by: Lennie
I purchased the 4x6 in the soft gloss and have no problems. The 5x7 in the glossy finish gets stuck in my printer and I have wasted lots of paper. I wish you would make the 5x7 in the soft gloss!
No, I would not recommend this to a friend.
Performance
1
Written by a customer while visiting hp.com
Customer Rating
4
Not what I wanted
on March 31, 2013
Posted by: Goofus
I wanted the 4x6 with the tab. What I got didn't have the tab. The discription on your web site should have stated with or without the tab. There is no way to tell by the picture shown.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Customer Rating
5
HP Premium Plus Glossy Photo Paper-50 sht/Letter/8
on April 12, 2017
Posted by: Gidg
Top quality for great pictures
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
NOT "new and improved"!
on November 26, 2011
Posted by: marseea
from New Hampshire
Gender:Female
I have been using the HP Premium Plus Photo Paper for years, and have always loved it...the heaviness of the paper, it's texture, the vivid and true colors. This new paper is awful. The paper is thinner than in used to be, which I could live with if the pictures printed up well, but they don't.
I opened the first box and printed pictures from my son's JROTC inspection, and all of the pictures had a greenish tint to them. I thought maybe it was due to the lication that the pictures were taken, so I printed some of the same pictures onto the original Premium Plus 8.5 x 11 paper that I have, and the colors were perfect.
Once the pictures printed on the new paper "set" for an hour or so, the colors were truer, but still not perfect. I thought it was me, so I asked my husband (who works in the printing industry, and has an excellent eye for color) to look at the pictures, and he agreed that the colors are a bit off. I also worry that, if it took a while for the colors to 'set', will they last as well as on the old paper?
I have to say, HP was wonderful to deal with. I called them and discussed all of this, and they sent out replacement paper the same day, and when the new packs had the same issue, they refunded my money immediately.
If you are a casual photo taker, this paper may be fine, but for someone who is serious about photos and scrapbooking them, I am hoping HP returns to their original Premium Plus paper.
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com